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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

MainStay Suites Raleigh - Cary

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a TV in a common area are on-site. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you'll be within walking distance of Crossroads Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in common area, and a television in common area. Free self parking is available.

This Cary hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh

Hawthorn Suites Wyndham Raleigh Aparthotel

Hawthorn Suites Wyndham Aparthotel Raleigh

Hawthorn Suites Wyndham Raleigh

Wyndham Raleigh

Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh

Hawthorn Suites Wyndham Raleigh/Cary Aparthotel

Hawthorn Suites Wyndham Raleigh/Cary Raleigh

Hawthorn Suites Wyndham Raleigh/Cary

Hawthorn Suites by Wyndham Raleigh

Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 280 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 148 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Room was clean, bed comfy, a/c worked well. Hot water was actually just warm late in the evening but good and hot the next morning. Front desk staff was excellent
Stayed 1 night in Feb 2026

2/10 Terrible

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
When I checked in I was enformed the elevator was broken and had been for about 2 weeks. I was placed on the 3rd floor with no assistance in getting all my luggage up several flights of stairs. The room was filthy and smelled of marijuana. The last 3 days of my stay the hot water was out and the hotel was not sure when it would be fixed. I would not recommend to stay at this hotel. Hopefully new management can come in to improve standards.
Stayed 5 nights in Feb 2026

2/10 Terrible

Charles

Travelled with pets
Disliked: Staff & service, amenities
I called to make sure they had a 1st floor room when I made the reservation, they didn't when we got there and the elevator was out. They refused to refund my money, I'm disabled and have 2 bad knees and can't do stairs.
Stayed 1 night in Feb 2026

8/10 Good

Kenneth

Stayed 4 nights in Feb 2026

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious room good tv clean room...the elevator being out of order for my whole visit was a nuisance however
Stayed 6 nights in Feb 2026

10/10 Excellent

Franklin

Stayed 5 nights in Feb 2026

4/10 Poor

Fatmata

Stayed 1 night in Feb 2026

8/10 Good

Caroline

Stayed 1 night in Feb 2026

2/10 Terrible

Curtis

Disliked: Cleanliness
I stay here every time I visit the Raleigh area and this is the first time I had an awful experience. The room smelled like cigarette smoke, the room was also all slanted so everything felt like you were going to slide. All of the tiles in the bathroom were cracked. In the bathroom I was only given one towel, which was fine since it was a one night stay and my husband didn’t need a shower. Not sure wha happened but the room we were in (324) should not be rented out. By the time we got in after the hockey game I was exhausted as I am disabled and just wanted sleep. I’d hope we were not sat in this room due to having a service dog and I have never been put in a room this awful when the normal woman is there at check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Kirshawn

Stayed 3 nights in Jan 2026

6/10 Okay

Audrey

Business traveller
Liked: Staff & service
Disliked: Cleanliness
there were clothes in one of the drawers that were NOT mine. bathroom had hairs on it from previous guest or guests. coffee maker had filter left in from previous guest and coffee pot was dirty and not cleaned. overall was a very dirty room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

4/10 Poor

Rashawn

Liked: Staff & service
Disliked: Cleanliness
The plumbing in the bathroom was not working well, the room smelled bad. It smells like they trying to hide the smell of smoke and stink with bleach
Stayed 2 nights in Jan 2026

2/10 Terrible

Ignacio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a weird smell and my wife got an allergic reaction, probably due to the place being pet friendly. And the lack of cleanliness.
Stayed 1 night in Dec 2025

2/10 Terrible

Cecil

I drove all night. Got there at 2:15am and they locked me out and would not check me in because I didn’t get there before 2am.
Stayed 2 nights in Dec 2025

8/10 Good

Canzeng

Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Stayed 4 nights in Dec 2025

10/10 Excellent

Shawana

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

2/10 Terrible

Blaze

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty, smelled like pizza for our whole stay, and the room keys stopped working every 12 hours.
Stayed 3 nights in Dec 2025

8/10 Good

Kenneth

Stayed 4 nights in Dec 2025

8/10 Good

Hermela

Travelled with family, Business traveller
Disliked: Property conditions & facilities
rooms is okay but the people next to me are very loud all night
Stayed 1 night in Dec 2025

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