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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Compact kitchen with microwave, dishwasher, and refrigerator.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large window with a potted plant.
Enjoy meals at this restaurant with a communal table, flat-screen TV, and a variety of food options.
Relax in a stylish room with a comfortable armchair, small table, and large window offering a city view.
Two single beds with white bedding and a neutral-toned headboard, complemented by framed artworks and a bedside table with a lamp.

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you're just a quick walk from Amb Day Spa. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 147 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in Apr 2025

8/10 Good

Tanesha

Stayed 1 night in Apr 2025

6/10 Okay

Alesha

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Dirty

Needed something just for a few days and based on the price, I think I was still expecting a little bit better. Checked in had to move rooms three times due to the rooms being dirty. Finally, I stuck with the third room however, there was hair on top of the bed in the sheets stains on the curtains kitchen was dirty, but I did not have any other options so had to stick it out. If you don’t mind cleaning everything yourself and need something with the kitchen then this could work for you. But if you want something, three stars are better. This is not the place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ingram

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Apr 2025

6/10 Okay

JEFFREY, Malden

Liked: Staff & service
Disliked: Cleanliness
Average property near interstates staff friendly room fair but toliet needed to be flushed 2/3x old stains on sheets I would look for other options next time
Stayed 3 nights in Apr 2025

8/10 Good

Christine

Liked: Staff & service, room comfort

Good place and affordable

The room was comfortable and clean, the fridge and air conditioner were very noisy but tolerable. Front desk staff very friendly and attentive.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a queen room and was given a double room. Not a huge deal as I was alone for the trip but would like to say this isn’t the first time this has happened.
Stayed 1 night in Apr 2025

6/10 Okay

Johnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 7 nights in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, rooms are clean. The bed was not comfortable, the pillows lacked any type of support. The toilet ran constantly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jerry

Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Kavion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave me a ghost charge of 96.02 the room was prepaid everybody acting clueless as to what the charge was
Stayed 2 nights in Apr 2025

6/10 Okay

Anton

Business traveller
Liked: Room comfort

Freezer

Freezer and refrigerator did not work well
Stayed 7 nights in Mar 2025

4/10 Poor

Collin

Disliked: Cleanliness, property conditions & facilities, room comfort
It felt like we were staying in a residential apartment not a hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Denisse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthiest place ever.

The pictures don’t look at all like the room you will stay in. Please do yourself a favor and don’t book at this filthy, nasty, unsafe place. They are rude and they don’t even acknowledge how dirty the place is. They didn’t want to refund me for my stay after I let them know both of the rooms they changed me to were disgustingly dirty. There was vomit in the elevator. The floors smelled. The room floors were sticky and so the countertops. Bed sheets were dirty. The refrigerator had dents and it was beat up. The towels were used and left there for the next guest and looking absolutely dirty. Also the policy kept patrolling the parking lot. They even had the nerve to say what I was calling “filthy” was not true and that they “upgraded” me to another room… yes, one more disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Denisse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place and super dirty.

Please do you a favor and don’t book n this place. It stink, the elevator had vomit, the rooms were beyond dirty, the towels were disgusting, the countertops all splatter and gross. The hotel doesn’t look like the picture at all and the people at this place looked sooo sketchy. I didn’t feel safe at all.
All stained and sticky
There was VOMIT on the elevator splatter on the wall too
This was part of the set of towels left in the room.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mofreh, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Availability of a Small Kitchen
Stayed 16 nights in Mar 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Amenities
Great location, just a bit noisy - someone was running up & down the halls for hours on end.
Stayed 1 night in Mar 2025

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