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Sheraton Raleigh Hotel

3.5 star property

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Photo gallery for Sheraton Raleigh Hotel

View from property
Meeting facility
Premium bedding, down duvets, in-room safe, desk
Lobby lounge
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
421 S Salisbury St, Raleigh, NC, 27601
  • Place, Raleigh Convention Center
    ‪2 min walk‬
  • Place, Red Hat Amphitheater
    ‪3 min walk‬
  • Place, Marbles Kids Museums
    ‪6 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Raleigh Hotel

Hotel with a restaurant, steps from Raleigh Convention Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video game consoles and a safe. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Raleigh Hotel. During your stay, you're just a quick walk from Raleigh Convention Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Jimmy V's Osteria + Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Raleigh Convention Center and a 5-minute drive from North Carolina State University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13003 square feet (1208 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available.

This 3.5-star Raleigh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Jimmy V's Osteria + Bar – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ninoska

Stayed 2 nights in Sep 2025

6/10 Okay

Maria S, Fayetteville

Liked: Property conditions & facilities
It was convenient .
Stayed 2 nights in Jul 2025

8/10 Good

Cade H

Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now place. Elevators take forever
Stayed 1 night in Sep 2025

10/10 Excellent

Kennon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle Denise

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Zachary, Martinsville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After a long day, after checking in, our hot water did not work, the phone in our room also dud not work. We repacked our things and headed down to reservation to request a new room. They advised it would be quicker to have someone come fix it. He was able to make it Luke warm. All we wanted was to take a hot shower. Not a great experience.
Stayed 1 night in Sep 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot for conference at convention center.

Great location for convention center. Jimmy V’s restaurant good for drinks. Room was nice, comfy.
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

I liked how close it was to restaurants and the theater.
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Aug 2025

8/10 Good

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to why I was there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaveh

Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness
Very bad experience on Fattiville St, while walking to find a restaurant. Extremely dangerous, lot of homeless people, some with mental illnesses. Especially near Moores Station and heading towards the capital.
Stayed 4 nights in Aug 2025

8/10 Good

Barrett

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is located in a downtown area which featured many dining options. The area also offered a jazz festival and an African American Cultural Festival.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!!
Stayed 1 night in Aug 2025

6/10 Okay

Todd

Liked: Cleanliness, room comfort

Back to the Marriott we go.

We choose high end hotels when staying downtown in bigger cities primary for the convenience of valet parking. I was very surprised and disappointed such a hotel did not offer valet parking. Instead, I had to find a parking garage and carry my luggage to the hotel which was a total hassle. I attempted to order room service which was advertised but was told by the front desk the restaurant was separate from the hotel and I had to contact the restaurant directly to place the order. The front desk could not transfer me to the restaurant and did not know the number in which I could call. I finally walked downstairs and went to the restaurant instead. It was my only option. The manager of the restaurant was very nice, felt bad and gave me my breakfast for free. For that I was very appreciative. Two of the nicest waitress made up for everything. Their names were Noelle and Fifi. Awesome friendly ladies. Toilet was a nightmare to flush. Had to hold the handle down for over 20 seconds to make a flush. With all of that said, it’s back to center city Marriott we go.
Stayed 1 night in Aug 2025

6/10 Okay

Holly, Rock Hill

Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every month when I travel for work. While I have some complaints about the rooms, I still choose to stay here for price and convenience. None of the things I mention are so bad to deter me from staying here. There is a Marriott nextdoor that I stay in as well if it’s cheaper at the time. The location is convenient in downtown Raleigh, and there are many restaurants nearby. There is a restaurant and bar within the hotel, and they have a cafe in the mornings for coffee. Parking is across the street, and it’s $20/nt. There is a public garage directly adjacent to it that has free overnight parking, unless there is an event. The rooms are generally very clean, and the bedding is always fresh and comfortable; but it is time for a refresh. The bathroom could use a remodel or a deep clean of the shower head, tiles/grout, caulking, and walls. This seems to be consistent for all the rooms I’ve stayed in here. There have been a few rooms where the thermostat did not work. Despite being set at the lowest temperature possible (64*), it didn’t get any colder in the room. One room was HOT all night during the summer. The hot water took 15 minutes to come on in one room. I waited for it to get warm for 10 minutes before I relented and showered with freezing cold water. Thankfully, at the very end, some warm water came through to warm me up just as I was finishing. This was a one-time experience in one room, though. I still choose to stay here despite these things.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Sheraton Raleigh

Beds were old. Pillows were of poor quality. For the cost of this hotel , I was expecting more. I would not stay again
Stayed 4 nights in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Omecia

Stayed 1 night in Aug 2025