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Creta Palace, A Resort to Live

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Photo gallery for Creta Palace, A Resort to Live

A poolside area with lounge chairs and palm trees, overlooking the ocean at sunset.
A modern living room with a large window, a sofa, a coffee table, and a potted plant.
Beach/ocean view
A coastal resort with white buildings, palm trees, and a paved walkway leading to the sea.
A covered outdoor seating area with tables and chairs, palm trees, and a view of the beach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Missiria, Rethymno, Crete Island, 74100
  • Place, Blue Beach
    ‪7 min walk‬
  • Place, Platanes Beach
    ‪15 min walk‬
  • Place, Town Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪84 min drive‬

Room options

Family Bungalow Suite Sea Front Private Pool

  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Bungalow (Side Sea View)

A bedroom with a tufted headboard, two bedside lamps, and a bed with white bedding.

Bungalow (Side Sea View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Bungalow with Balcony

A modern hotel room with a balcony, a sofa, a round table, and a potted plant.

Deluxe Family Bungalow with Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Bungalow, Garden View

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a view of palm trees.

Superior Family Bungalow, Garden View

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Maisonette, Garden View

A hotel room with a bed, a sofa, a small table, a chair, and a balcony with a view of the garden.

Maisonette, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Junior Bungalow Suite, Seafront

A bedroom with a tufted headboard, two bedside lamps, and a bed with white bedding.

Junior Bungalow Suite, Seafront

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Family Bungalow with Garden

A bedroom with a tufted headboard, two bedside lamps, and a bed with white bedding.

Deluxe Family Bungalow with Garden

  • Garden view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Palace Family Bungalow Suite, Side Sea View

A hotel room with a bed, a desk, a chair, a lamp, and a view of the ocean.

Palace Family Bungalow Suite, Side Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, Sea View

A hotel room with a bed, a desk, a sofa, a lamp, a TV, and a view of the sea.

Bungalow, Sea View

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Panoramic Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Superior Double Panoramic Sea View

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room Sea View

A hotel room with a bed, two chairs, a small table, and a view of the beach.

Family Room Sea View

  • Sea view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for Palace Family Bungalow Suite Garden View

A modern hotel room with a white sofa, a round glass coffee table with water bottles, a bedside lamp, and abstract wall art.

Palace Family Bungalow Suite Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow Suite Sea Front Private Pool

A two-story house with a swimming pool, a separate outdoor area with a pool, and a patio with seating.

Bungalow Suite Sea Front Private Pool

  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite Sea Front

A bed with a tufted headboard, two bedside tables, and two lamps.

Family Suite Sea Front

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite Sea Front, Private Pool

A hotel room with a bed, two white armchairs, a small table, a TV, and a view of the sea through large windows.

Junior Suite Sea Front, Private Pool

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Luxury Bungalow Suite

A hotel room with a bed, a sofa, a desk, and a view of the sea.

2-Bedroom Luxury Bungalow Suite

  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Palace Luxury Suite Panoramic, Sea View

A neatly made bed with white linens, two bedside lamps, and a wooden headboard.

Palace Luxury Suite Panoramic, Sea View

  • Sea view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Presidential Villa, Sea View, Private Pool

  • 164 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Promo Room

A bed with a tufted headboard, two bedside tables, and two lamps.

Promo Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Sea View

A hotel room with a bed, two chairs, a desk with a lamp, a TV, and a view of the beach.

Superior Double Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, Garden View

A bedroom with a tufted headboard, two bedside lamps, and a bed with white bedding.

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Palace Suite Panoramic Sea View

A neatly made bed with white linens, two bedside tables with shell-shaped lamps, and a wooden headboard.

Palace Suite Panoramic Sea View

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Bungalow, Garden View

A bed with a tufted headboard, two bedside tables, and two lamps.

Family Bungalow, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed
  • Free Wi-Fi

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Exterior
Aquila Porto Rethymno
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  • Pool
  • Breakfast included
  • Spa
  • All-inclusive plans available
4.5 out of 5, Wonderful, 133 reviews
The price is €326
includes taxes & fees
29 Jul - 30 Jul
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About this property

Creta Palace, A Resort to Live

Catch some rays at the beach or spend the day relaxing at Creta Palace, A Resort to Live's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Creta Palace, A Resort to Live offers 333 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Creta Palace, A Resort to Live, you're just a quick walk from Blue Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy seafood at Brasserie Ariadne, one of the property's 6 restaurants and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, manicures and pedicures or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 5 minutes by car from Rethymnon Town Hall and 6 minutes from Rethymnon Venetian Port
  • Airport shuttle service available for a fee
Some rates at Creta Palace, A Resort to Live are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Creta Palace, A Resort to Live such as a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Brasserie Ariadne – This brasserie specialises in seafood. Open daily.
Pavillions – This theme restaurant specialises in Asian cuisine. Open daily.
La Trattoria Restaurant – Overlooking the pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Labyrinth – Overlooking the garden, this theme restaurant specialises in Greek cuisine and only serves lunch. Open daily.
King Minos – This theme restaurant specialises in Greek cuisine. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Creta Palace, A Resort to Live are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Ariadne
  • King Minos
  • La Trattoria Restaurant
  • Labyrinth
  • Pavillions

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan includes drink service from 10 AM to midnight. Outside of these hours, fees apply for drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041Κ015A0099900
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace
Grecotel Creta Palace, Luxury
Grecotel Creta Palace, Beach Luxury Resort Hotel
Grecotel Creta Palace, Beach Luxury Resort Rethymno
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Creta Palace, A Resort to Live Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 125 reviews
Rating 8 - Good. 35 out of 125 reviews
Rating 6 - Okay. 13 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valerie Sarah

Liked: Amenities
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Ashvina

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Andreas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, staff, buffet
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creta Palace

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Idris

Overrated 5 stars hotel .
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Sadhna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on its own beach. Felt safe for children.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families with children
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Willem Dirk Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Stayed 12 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, wonderful spaces, friendly and helpful staff!!!! The best holidays!!!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Large pool
Beautiful spacious gardens
Stayed 2 nights in May 2024
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Finola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bester Service | familiäres Feeling | essen hervorragend |
Stayed 7 nights in Oct 2025

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