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Creta Palm Hotel

4.0 star property
VIP Access

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Photo gallery for Creta Palm Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Studio | 10 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds
Buffet
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Kato Stalos, Chania, Crete Island, 73100
  • Place, Stalos Beach
    ‪3 min walk‬
  • Place, Go Karting Kato Galatas
    ‪2 min drive‬
  • Place, Agia Marina Beach
    ‪2 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

10 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Apartment

Apartment | 10 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

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About this property

Creta Palm Hotel

At Creta Palm Hotel, hit the nearby beach, dine on-site at On-site venue or enjoy a drink at one of the hotel's 2 bars/lounges.
Creta Palm Hotel offers 143 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chania hotel provides complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
With your stay at Creta Palm Hotel, you're connected to the convention centre and just a quick walk from Stalos Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Platanias Square and 5 minutes from Agia Marina Beach
Creta Palm Hotel offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the family-friendly Creta Palm Hotel. Self parking is free.

This 4-star Chania hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This poolside restaurant serves breakfast and dinner. A children's menu is available.
Pool Bar – This restaurant only serves lunch. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room kitchenette
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 2 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Creta Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 310 reviews
Rating 8 - Good. 134 out of 310 reviews
Rating 6 - Okay. 29 out of 310 reviews
Rating 4 - Poor. 2 out of 310 reviews
Rating 2 - Terrible. 2 out of 310 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Krista

Liked: Amenities
Perus ok hotelli. Huone ei vastannut mielestäni hotellin tähti luokitusta. Huoneessa haisi ummehtunut haju ja esim vaatekaappeihin ei tämän vuoksi voinut laittaa vaatteita. Mukava ja osaava henkilökunta, myös aamiainen kattava.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvää vastinetta rahalle

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.
Stayed 7 nights in May 2023
Verified

6/10 Okay

Pierre

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité. Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus. 2 lits simples a la place d'un double 2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura. Forse il bagno andrebbe ammodernato togliendo la vasca. Comodo parcheggio sotto la camera. La cena a buffet un po deludente, poca varietà.
Stayed 11 nights in Aug 2022
Verified

8/10 Good

Aida Sheibani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig rent, med god frokost og 2 store basseng
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Janne

Liked: Cleanliness, staff & service

Siivous

Siivous oli erinomaista👌
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Sofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Bra ställe, personalen var jätte trevliga. Dom hjälpte oss med att hyra bil. Poolen var riktigt bra, drinkar var mindre bra om du köper själv. Man kan ta bussen utanför in till Chania för en billig slant istället för taxi. Rekommendera stället
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Nasri Kerem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

location of hotel is good. its an apart hotel with kitchen in the rooms. very feasible for families. service and everything is good
Stayed 1 night in May 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

petro

Liked: Cleanliness, staff & service

Was expecting more

Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Pauli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good travels

Great hotel with 2 pools, easy and quick access to the beach as well. Big plus for decent size fridge which is a great help on hot, 102deg, summer days
Stayed 4 nights in Aug 2021
Verified

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon confort bien situé

Très bon hôtel pour quelques nuits car piscine enfermée entre les bâtiments et il y fait très chaud Pas de plage privée et la plage de Stalos est de l’autre côté de la route Appartements spacieux et très propres Très bien situé pour visiter Pas d’animation ( pour les enfants ) Clientèle allemande en majorité
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Friendly staff and very pleasant stay!
Stayed 1 night in Jul 2021

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