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Porto Platanias Beach Resort & Spa

5.0 star property

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Photo gallery for Porto Platanias Beach Resort & Spa

Lounge
3 restaurants, lunch served
3 restaurants, lunch served
Business centre
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Gym

Explore the area

View in a map
Platanias, Platanias, Crete Island, 73014
  • Place, Platanias Beach
    ‪7 min walk‬
  • Place, Agia Marina Beach
    ‪7 min walk‬
  • Place, Platanias Square
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪28 min drive‬

Room options

View all photos for Double Room with Garden or Pool View

View from room

Double Room with Garden or Pool View

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Side Sea View

View from room

Double Room with Side Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (Maisonette)

Family Room, Pool View (Maisonette) | Minibar, in-room safe, desk, blackout curtains

Family Room, Pool View (Maisonette)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds

View all photos for Studio with Garden or Pool View

Studio with Garden or Pool View | Minibar, in-room safe, desk, blackout curtains

Studio with Garden or Pool View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Private Pool

Junior Suite with Private Pool | Living room | TV

Junior Suite with Private Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Superior Suite with Private Pool and Sea View

Superior Suite with Private Pool and Sea View | Minibar, in-room safe, desk, blackout curtains

Superior Suite with Private Pool and Sea View

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Porto Platanias Beach Resort & Spa

Luxury resort with 3 restaurants and 5 outdoor pools
Along with 3 restaurants, this smoke-free resort has a marina and 6 indoor pools. Other amenities include 5 outdoor pools, a full-service spa and a water park (surcharge).
Porto Platanias Beach Resort & Spa offers 322 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Platanias resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor tennis courts, a marina and a water park (surcharge) with waterslides are featured at the resort. 5 outdoor swimming pools, 6 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Porto Platanias Beach Resort & Spa, you're just a quick walk from Agia Marina Beach. 6 indoor pools, 3 restaurants and 2 poolside bars are available.
  • Free wired Internet
  • The 3 restaurants, beach bar and 2 poolside bars offer choices for drinking and dining
  • Self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the 6 indoor and 5 outdoor pools
  • Indulge with hydrotherapy, Ayurvedic treatments or detox wraps at Sparkling Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
  • Within a 10-minute walk of Agia Marina Beach and Platanias Square
  • Airport shuttle service available for a fee
Some rates at Porto Platanias Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Porto Platanias Beach Resort & Spa, you'll find a full-service spa, a water park (surcharge), and a marina. 5 outdoor swimming pools, 6 indoor swimming pools, and 2 hot tubs are also on site. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 8073 square feet (750 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Porto Platanias Beach Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Platanias resort is smoke free.

Helios and Eros – This restaurant serves lunch and dinner. A children's menu is available.
Island – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ikaros Roof Garden – This theme restaurant only serves dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Helios and Eros
  • Ikaros Roof Garden
  • Island

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide

Family friendly

  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,073 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2001
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces a strict dress code in the restaurant during dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 5 per day
  • Late check-out fee: EUR 60 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Porto Platanias Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1042Κ015A0002601
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Porto Platanias Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 228 reviews
Rating 8 - Good. 79 out of 228 reviews
Rating 6 - Okay. 31 out of 228 reviews
Rating 4 - Poor. 11 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Average, not 5 star standard

Average stay. More top end 3 star / 4 star. Definitely not 5 star. Good location but everything else below expectation.
Stayed 7 nights in Aug 2025

10/10 Excellent

Senayet

Liked: Cleanliness, amenities
Beautiful ocean view and customer service excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Renee

Stayed 7 nights in Aug 2025

10/10 Excellent

Rosina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool in the room was great!!! Staff is excellent. Amaryllis was so helpful and kind. She was so patience in booking our excursions. The only thing I would like to see if blue walls or tiles around the outdoor pool in our room. The beige is blah but otherwise we had a ball.
Stayed 7 nights in Aug 2025

4/10 Poor

Gheorghe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this hotel through Expedia, and while there were a few good aspects, my overall experience was quite disappointing. What I liked: The location is convenient and close to many attractions. The hotel is clean and well-maintained. The food was acceptable — not bad, but not impressive either. What I didn’t like: There is a daily fee for using the in-room safe, which feels unreasonable for a hotel in this category. The room did not have an iron, which is a basic amenity I expected. Beach chairs and umbrellas are not included — you have to pay extra for them, even though this was not made clear during booking. However, the most frustrating part of my stay was a serious issue with the reservation. I booked and paid for an All Inclusive package via Expedia, but upon arrival, the hotel claimed I only had Half Board. To make matters worse, the confirmation email from Expedia did not clearly state the meal plan included in the reservation. It only listed the room type, the number of guests, and my name — no mention of whether it was All Inclusive or Half Board. This lack of transparency resulted in me being denied the services I had paid for. I felt misled and extremely disappointed. I trusted that Expedia would provide all the essential booking details, and I was not expecting to have to dispute what should have been a straightforward All Inclusive stay. I strongly advise future travelers to double-check every single detail of their reservation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location a lot of options .
Stayed 9 nights in Jul 2025

4/10 Poor

Galina

Disliked: Staff & service
This hotel is not a 5 star I would rate it as a 2 star. Staff is not friendly. Starting from check in everything was wrong. The day of arrival they told us that we will be going to another hotel because they don’t have rooms for us and that they upgraded our rooms to suites in a sister hotel much farther away. We were meeting at this hotel with my cousin and her husband that we haven’t seen in years, and they wouldn’t extend the offer to them as well, so of course we didn’t accept the offer. After declining, our rooms were magically available. Once we got in our rooms, there was an extra cot in both rooms so I guess those rooms were for a family of three. My kids had their own room and one day one of the staff members walked in the room without notice while my daughter was in the there, asking to remove our stuff so they could take it. This is unacceptable. The pool beds were reserved with towels and books early in the morning till evening even though no one was there. So getting beds by the pool was a challenge. Also it was not mentioned to me at anytime that in order to lounge on the beach we have to pay 7.50 euros per chair each day. For the buffet dinner we were charged 29.00 euros per person which we were unaware did not include any drinks whatsoever, not even water. If they could charge me for breathing they would. For the money I paid for this hotel, I expected higher quality. I would not go back to this hotel and I will not recommend to my family and friends.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was really clean, food lovely and can cater for all. Did not feel this hotel was value for money. Limited day time activities and a DJ once a week which was awful. For a 5 star hotel it should have better options for the evening. Also sevixe in dining rooms was poor.
Stayed 10 nights in Jul 2025

8/10 Good

Valbona

Travelled with family
Liked: Cleanliness, amenities
Rooms need some improvements but overall nice property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the resort, very convenient and clean. On a beautiful beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning!
Stayed 4 nights in May 2025

8/10 Good

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.
Stayed 10 nights in Jul 2024

4/10 Poor

Sefik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced Hotel with Hidden Extra Charges

First of all, the hotel was definitely not worth the money we paid. Many services that should be included in a five-star hotel came with additional charges here. For example, even if you are an all-inclusive guest, you still have to pay 5 euros for one sunbed on the beach. Access to the indoor pools and sauna costs 20 euros per person, and the water park is also an extra charge. They told us that beach towels could only be changed every two days. Moreover, one of the reception staff members (not all, but this one in particular) was extremely rude. For the price we paid, we essentially just got a bed to sleep in and breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. But, the hotel is more like 4 stars rather than 5.

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Aug 2023

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Staff & service
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it the hotel is nice .
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

4 night stay

Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
Stayed 4 nights in Aug 2022

2/10 Terrible

athanasios

Stayed 5 nights in Jul 2022

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, near many attractions

We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Room with private pool
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good food, nice rooms can be recommended

The food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed. There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc. But all in all, a nice place to stay
Stayed 2 nights in Jul 2021