See all properties

Santa Maria City Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Santa Maria City Hotel

A modern hotel room with a large bed, wooden paneling, a flat-screen TV, a round mirror, and a small shelf with a plant.
A street with parked cars, a pharmacy, and a building with balconies.
A modern bathroom with a large white sink, a glass shower enclosure, and a window.
A breakfast bar with a Pepsi dispenser, coffee machines, and various breakfast items.
A bedroom with a bed, bedside table, and a view of the outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
7 Ionos Dragoumi, Rhodes, 851 00
  • Place, Rhodes Casino
    ‪3 min walk‬
  • Place, Old Town Gates
    ‪3 min walk‬
  • Place, Mandraki Port
    ‪10 min walk‬
  • Airport, Rhodes (RHO-Diagoras)
    ‪24 min drive‬

Room options

View all photos for Basic Room

A hotel room with two beds, a wooden floor, a small table with a phone, and a window with blinds.

Basic Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with two beds, a bedside table with a phone, a large window with sheer curtains, and a wall with a leaf pattern.

Junior Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a small table, an air conditioning unit, and a view through the window.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
Best Western Plus Hotel Plaza
Neochori
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 859 reviews
The price is €250
includes taxes & fees
24 Aug - 25 Aug
Best Western Plus Hotel Plaza

About this property

Santa Maria City Hotel

A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Santa Maria City Hotel offers 30 accommodations with a safe and complimentary bottles of water. 24-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Rhodes hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include offices, desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Santa Maria City Hotel, you're just a quick walk from Elli Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of Rhodes Port and Elli Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Santa Maria City Hotel also features a terrace, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Rhodes hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Santa Maria City Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1018297
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Helios Hotel Rhodes Town
Santa Maria City Hotel Hotel
Santa Maria City Hotel Rhodes
Santa Maria City Hotel Hotel Rhodes

Santa Maria City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 171 reviews
Rating 8 - Good. 48 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 4 out of 171 reviews
Rating 2 - Terrible. 4 out of 171 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

leif eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a super location, close to everything we required
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 6 nights and were very happy with the hotel. Staff were friendly and knowledgeable, the room and public spaces were kept very clean, breakfast staff ensured everything was fresh and hot and the breakfast area was always clean. The location is within easy walking distance to the beaches, harbour, old city and many restaurants. We would definitely stay there again.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the hotel. It's centrally located, modern and clean. The staff are very welcoming helpful and friendly. The included breakfast has plenty of choice. I highly recommend the Santa Maria hotel to anyone staying in Rhodes town.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent, the facility is nice and clean.
Stayed 20 nights in Nov 2025
Verified review

10/10 Excellent

Caroline Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice, clean and located in a great spot that made getting around town very easy.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ana Cristina

Liked: Staff & service, amenities, property conditions & facilities
Excellent property and staff!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

wildamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff were friendly; breakfast is basic ,but overall - good value for money .
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, amenities
The hotel was lovely, but very noisey, especially with the church bells going next door and doors banging all night! Rooms a nice size and clean, breakfast very good and always plenty of it.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and very friendly staff in a great location. Would definitely consider staying there again.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious and staff were friendly and helpful
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Rhodes location

Great small hotel in a great area of Rhodes town. Walking distance to restaurants, bars, old town, port etc. Super clean, with a nice buffet breakfast.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
It is in an excellent location and easy to walk around
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

We had a wonderful stay hotel was excellent the staff were superb provided friendly and helpful advice
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time hotel was great location and the staff were amazing Breakfast was very good and sheets and towels changed 4 or 5 times in 8 night stay Highly recommend
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good breakfast, good location. +++++
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the beach. Nicely sized room. The staff are lovely!
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Orlagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Great location in Rhodes new town! Lovely breakfast! My second time Staying here
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Very helpful, willing to please. Excellent breakfast.Great location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Wonderful experience
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Tor-Atle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean hotel, very nice staff, and good location. The best chairs on the balcony i had in all my years in Greece
Stayed 7 nights in Sep 2022
Verified review

2/10 Terrible

Joanne

Found out the day before we were supposed to travel that the hotel is currently closed for construction. Hotel didn’t respond to messages or phone calls. Expedia were extremely unhelpful so we had to book an alternative hotel ourselves and hope we can get a refund after. We ended up staying in a hotel right across the road from Santa Maria and it is a building site.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Christer

Liked: Staff & service, property conditions & facilities, room comfort
Rennovated bathroom
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Saundrene

Liked: Staff & service
Disliked: Cleanliness
Staff was helpful and pleasant. Breakfast had good options. The drain in bathroom was slow, and crevices were not very clean.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 18 days. The staff were friendly and very helpful. We stayed during off season so there were not many shops open
Stayed 16 nights in Mar 2025
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Aug 2025