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Candlewood Suites Richmond Airport by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Richmond Airport by IHG

A multi-story hotel with a prominent "Candlewood Suites" sign, featuring a modern architectural design with a mix of brick and stone facades.
A compact kitchen with a microwave, coffee maker, and a refrigerator. There is a dining area with a table and chairs.
A kitchen with wooden cabinets and stainless steel appliances.
A person at a counter in a store, signing a document.
A modern lounge area with sofas, tables, and a flat-screen TV mounted on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A compact kitchen with wooden cabinets, a microwave, a coffee maker, and a refrigerator.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

A kitchen with wooden cabinets, a black microwave, a black refrigerator, a stove, and a dishwasher.

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV on a stand, a window with curtains, and a bedside table with a lamp.

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a large bed, a nightstand with a lamp, a chair, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

A shower area with a curved glass door, a handheld showerhead, and a towel rack with folded towels.

Studio Suite, 2 Double Beds

7.0 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite

A bathroom with a bathtub, toilet, and sink.

Studio Suite

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a wooden desk, a black office chair, a television on top of a dresser, and a lamp on the desk.

Studio Suite, 2 Queen Beds

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

A hotel room with a large bed, a nightstand with a phone and lamp, a chair, and a small table.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €83
includes taxes & fees
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About this property

Candlewood Suites Richmond Airport by IHG

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is not available.
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond Airport by IHG. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Candlewood Suites Richmond Airport by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 102 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and friendly! One of the cleanest hotels I've stayed in. Absolutely will stay again
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ji

Liked: Cleanliness, staff & service, amenities
Kitchen was good and parking was convenience and safe.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brittani

Liked: Staff & service
Staff was great
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet room other than the refrigerator compressor was a little loud. I’ll take this over slamming hotel doors which we did not hear at all so it was very quiet. Great place to stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cherice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a quick weekend trip to visit some friends and family in Virginia, this hotel was most convenient because we were going to two locations in Virginia and it allowed our dog to stay. The staff was very friendly during check-in and the room itself was wonderful for our stay, if you are staying longer, it does have a kitchenette along with some basic appliances to cook.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

carla

Liked: Staff & service
The hotel needs some work. But the staff was wonderful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Akilah

Liked: Staff & service
Debra at the front desk was very nice and personably polite
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this facility should allow early check-in. Most of us are driving and tired and waiting til 3 to check in is annoying in 2026.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jared

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My wife and I have stayed here about 4 times over the past 10 months. First
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for over a month while my husband was working in the area. We had a positive experience overall. Great staff! They were all helpful from housekeeping, maintenance, receptionist to manager. The room had everything we needed - little kitchen to make meals, toiletries, little helpful items such as mini dish soap, dishwasher soap, paper towels, etc. The lobby has free coffee and tea 24/7 which my husband and I loved! Another plus was the free laundry. I would definitely stay here again if we are ever back in the area. We truly appreciated the kindness and hospitality from the entire staff during our stay.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Dr. Donella

Liked: Staff & service
The roo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
It was a great stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities
Overall the stay was great. Our bathroom door wouldn't close. The body wash, conditioner was out in the shower. But we used the one by the sink.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

DARIUS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an odor reminiscent of a nursing home and a smoking-permitted bar. The room assigned to me was spacious, with water stains visible on the ceiling and walls. Furthermore, the bathroom exhibited mold in the shower area.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness
Room was good for the price.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Peredio

Liked: Cleanliness, staff & service, property conditions & facilities
This is an expensive extended stay but the free washer and dry barley works and you have to fight to wash your clothes. Also, house keeping don’t clean your room during your stay.
Stayed 13 nights in Apr 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff = 5 Stars!!! Gym was nicely outfitted for keeping up with my routine Room was clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Demetria

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and clean
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Bill

Convenient to airport
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Marilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. Lots of space in the suites. Kitchen sparsely furnished, but staff was willing to find what you needed from unoccupied rooms. Could have had a few more handy sundries. Overall comfortable!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Darla J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great and the customer service was amazing!
Stayed 3 nights in Oct 2025

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