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Hampton Inn & Suites Richmond/Glenside

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond/Glenside

Lobby
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Seasonal outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
5406 Glenside Dr, Richmond, VA, 23228
  • Henrico Doctors' Hospital
    ‪3 min drive‬
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Mobility Accessible Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Accessible (Mobility Accessible Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Mobility Accessible Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible (Mobility Accessible Roll-In Shower)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Richmond/Glenside

Hotel in Richmond with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Hampton Inn & Suites Richmond/Glenside offers 116 accommodations with coffee/tea makers and a hairdryer. 37-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Hampton Inn & Suites Richmond/Glenside gets high marks from our customers. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from University of Richmond and 9 minutes from Short Pump Town Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond/Glenside offers its guests a fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. The business-friendly Hampton Inn & Suites Richmond/Glenside also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond/Glenside
Hampton Inn Richmond/Glenside Hotel
Hampton Inn Richmond/Glenside Hotel Richmond
Hampton Inn Richmond/Glenside Richmond
Hampton Inn & Suites Richmond/Glenside Hotel Richmond
Hampton Inn And Suites Richmond/Glenside
Hampton Inn Suites Richmond/Glenside

Hampton Inn & Suites Richmond/Glenside Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant but under construction.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

laura

Travelled with family
Liked: Staff & service
Going through a renovation. Staff had to let us into our room the entire 2 days. Ver noisy due to the renovation.
Stayed 2 nights in Feb 2025

6/10 Okay

Al

Key maker was down, credit card machine down, lots of construction everywhere but still charging full price
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The property is undergoing a restoration. We were in an older room that was missing tile in the bathroom, and just seemed tired.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Staff at front desk should at least look up and smile when a guest arrives.
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated rooms , furniture, carpet and bathroom. Noise from renovation was annoying. This hotel was rated as Excellent by Expedia. It is at best a 2 star hotel.
Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chanet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GlensideHampton Inn

Overall great stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gerald

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

terrible stay

There was no heat in our room and nobody cared and did nothing about it. I couldn't get anyone to talk about refunding my money. The hotel staff had no authority to offer me anything. All they did was text some manager some place who never responded. I suspect the hotel will sell that same room to someone else tonight. Thanks for asking
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable and pleasant stay,
Stayed 1 night in Dec 2024

6/10 Okay

Rita

Stayed 1 night in Nov 2024

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation underway- looks like a construction zone. Otherwise fine!
Stayed 1 night in Dec 2024

4/10 Poor

Angela

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Hampton Inn usually has a higher quality of cleanliness, but this one did not have the same quality level. Also, it was obvious that someone was in our room while we were away even though we had the do not disturb sign on the door. The breakfast was minimal with old fruit and the food looked cheap and not fresh.
Stayed 1 night in Dec 2024

6/10 Okay

Alan, Hamilton

Liked: Cleanliness
Disliked: Property conditions & facilities
Checked in for a 5 day stay. Found out late evening on our 2nd night that we would have no water for most of the next day when we returned to hotel and saw a note in the elevator. Note was then modified the next day to include an additional day. We could not get a straight answer on why we weren't notified upon check-in so we could explore options and modify our schedules. Front staff was courteous but kept deferring to "upper management" when any questions were asked. When front desk finally contacted "upper management", I was told that a room adjustment ($, not points) for the two days was "above their pay grade". I asked front desk and left detailed note on two consecutive days to have someone contact me to discuss a discounted room for the inconvenience. Crickets.
Stayed 5 nights in Nov 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was helpful in getting room near my elderly mother in law. Downside they only provide room service every other day
Stayed 2 nights in Nov 2024