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Holiday Inn Express Richmond Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Airport by IHG

Free daily buffet breakfast
Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Indoor pool
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
491 International Center Dr, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪2 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Club lounge access

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Candlewood Suites Richmond Airport by IHG
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 1,002 reviews
The price is €100
includes taxes & fees
15 Mar - 16 Mar
Candlewood Suites Richmond Airport by IHG

About this property

Holiday Inn Express Richmond Airport by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a hot tub, a business centre and conference space.
Holiday Inn Express Richmond Airport by IHG offers 100 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Airport by IHG. During your stay, you'll be close to White Oak Village. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from White Oak Village and 10 minutes from Edgar Allan Poe Museum
  • Free airport and local-area shuttle service
Holiday Inn Express Richmond Airport by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly Holiday Inn Express Richmond Airport by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle during limited hours and An area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sandston hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM
  • Free area shuttle
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond Airport
Holiday Inn Express Richmond Airport
Richmond Airport Holiday Inn Express
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Express Richmond Airport Hotel Sandston

Holiday Inn Express Richmond Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Friendly, clean, convenient and good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

cecelia

Liked: Cleanliness, staff & service, amenities
Very nice accommodations. The breakfast is everything. The bed was a little too soft and I had to adjust it but everything was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meredith

Nice staff, clean room, easy shuttle to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Superb
Stayed 8 nights in Nov 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very comfortable beds, very good and hot breakfast, clean accommodations
Stayed 2 nights in Nov 2025

6/10 Okay

Sonya

Travelled with family
The food and coffee was great! Getting a shuttle from the airport to the hotel was smooth. However, the bathroom layout was a bit tight for 3 adults. There was ants in the room. I was looking forward to the hot tub but it was closed during the early part of the afternoon after check in. Getting a shuttle from the hotel to the airport was terrible. I waited over 30 minutes and decided to get an Uber. Also, the staff really didn’t go above and beyond. I asked if I could store my luggage there since my flight was later in the evening and was told no.
Stayed 1 night in Nov 2025

4/10 Poor

Josh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Both the Air Conditioning and the Toilet were non-functional. Three calls to the front desk went unanswered.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities
Everything was great. My wife had a medical emergency and the staff was very helpful and attentive while waiting for EMS.
Stayed 1 night in Oct 2025

10/10 Excellent

Aricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Jared

Stayed 1 night in Oct 2025

10/10 Excellent

Mayra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Ariel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds and room were nice but just a couple of things. For one I read there was supposed to be a hot tub and they didn’t have it there. Secondly, the bathtub was not the cleanest, there was a huge yellow ring around it. The staff was very friendly and their breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
‘
Stayed 1 night in Oct 2025

8/10 Good

Alyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not thrilled with the air conditioning only because the fan did not shut off the whole time. Not a big noise person so this kind of drove me crazy. The swimming pool in this particular facility is not heated and that was really a bummer. Other than that everything was excellent
King bed room
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The place is very clean . The woman that checked us in was very friendly . It is close to the airport so it is loud but that did not bother us. The bed is a little hard for me
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Kari

Stayed 1 night in Sep 2025

8/10 Good

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Loretta, Forsyth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Ontario

Stayed 3 nights in Aug 2025