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Wingate by Wyndham Richmond Short Pump

2.5 star property

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Interior entrance
Indoor pool
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪2 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(242 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room - Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

King Studio Suite - Non-Smoking

  • Sleeps 4

King Suite With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

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About this property

Wingate by Wyndham Richmond Short Pump

Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space. Housekeeping is available on request.
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wingate by Wyndham Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
Wingate by Wyndham Richmond Short Pump offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2200 square feet (204 square metres) and includes conference space. The business-friendly Wingate by Wyndham Richmond Short Pump also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Richmond hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 982 out of 1811 reviews
Rating 8 - Good. 457 out of 1811 reviews
Rating 6 - Okay. 211 out of 1811 reviews
Rating 4 - Poor. 78 out of 1811 reviews
Rating 2 - Terrible. 83 out of 1811 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne, Weedsport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Krystal

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
It was so nice!
Stayed 1 night in Nov 2025

2/10 Terrible

David, Syracuse

Disliked: Amenities, property conditions & facilities
This property is unsafe and poorly maintained. The elevator was making a terrible noise and operating erratically. We mentioned this to the staff and they said they had called the repairman already but he wasn’t coming for hours. It didnt occur to them to place an out of order sign on it. In addition, the heater in the room was extremely loud, like a generator almost. Sleeping was difficult. I chose the hotel based on the picture of a renovated lobby and the higher price of $192 so we could have a good travel experience. No resemblance to the picture. Had better stays at $100 places, which this place should be. Advice to the franchisees, maintain it or sell it to someone who can run a hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Camille

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no coffee maker. The tv never had any signal. The room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great - highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deldra

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and quiet during stay. Half of the tv channels were with not working or was having pixel problems. Breakfast was ample with the eggs very watery the first morning. Staff was friendly.
Stayed 2 nights in Nov 2025

8/10 Good

Oliver

Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Business traveller
Liked: Cleanliness, staff & service
Staff was courteous and helpful. Room was clean and accommodating.
Stayed 1 night in Nov 2025

8/10 Good

Dana

Travelled with group
Liked: Staff & service
Yes, clean and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Wanda

Stayed 1 night in Nov 2025

8/10 Good

jose

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Quick check-in.
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. No complaints.
Stayed 2 nights in Nov 2025

8/10 Good

Saul

Liked: Cleanliness, staff & service
Nice but needs some TLC. Paint scraped off at elevator entrances. Bathroom door falling apart.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathrooms were spotless. Staff very friendly and pleasant. Breakfast choices were great with good coffee.
Stayed 3 nights in Nov 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service, property conditions & facilities
For some reason we were in a handicap friendly unit, the shower hear was extremely difficult to get set up and was in a very awkward spot for anyone who isn’t sitting in the shower. Our room only was given a single towel and wash cloth. We did not ask for more since it was a single night but it wasn’t appropriate for two people. Breakfast was good but could’ve used some variety and better lay out set up. You had to reach over food to get utensils and condiments.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean Room, GREAT STAFF!!! Easy Booking, Check in & Check out!! 5 ⭐️’s!!
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When we got back to our room on the evening of the second day, our bed wasn't made up and the trash cans not emptied. The only thing we could see that was done was that we had fresh bathroom towels. We asked the front desk if they've stopped servicing rooms for short stays and she assured us they have not. She said she'd see if she could find someone who could make up the room but we said to forget it as we wanted to settle in for the night and not wait for a cleaning lady. So the service was lacking. Also, the HVAC under the window was held together with tape that was coming off!! Very un-Wingate like!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

samantha

Liked: Property conditions & facilities
Disliked: Amenities
booked got the pool was disappointed
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

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