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Best Western Hotel Norrkoping City

3.0 star property

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Photo gallery for Best Western Hotel Norrkoping City

2 bars/lounges
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor spa tub
Dinner served
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Nya Radstugugatan 16, Norrköping, 60 242
  • Place, Power Park
    ‪4 min walk‬
  • Place, Ostgota Theater
    ‪4 min walk‬
  • Place, Louis de Geer Concert and Congress Hall
    ‪7 min walk‬
  • Airport, Norrkoping (NRK)
    ‪7 min drive‬

Room options

View all photos for Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Studio, Multiple Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Single Bed, Non Smoking

Economy Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed, Non Smoking

Family Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
  • Pet-friendly
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4.3 out of 5, Excellent, 1,163 reviews
The price is €87
includes taxes & fees
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About this property

Best Western Hotel Norrkoping City

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, a rooftop terrace and a hot tub are on-site. Housekeeping is available on request.
Best Western Hotel Norrkoping City offers 70 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Hotel Norrkoping City, you're just a quick walk from Hedvigs Church. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy barbecue while dining at Stadsvakten
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a sauna and segway rentals/tours
  • Steps from Hedvigs Church and Rådhuset
  • Dogs welcome for a fee (restrictions apply)
Best Western Hotel Norrkoping City offers its guests a hot tub and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A rooftop terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Best Western Hotel Norrkoping City. You'll have access to the health club at a partner property.

This 3-star Norrköping hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Stadsvakten – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Stadsvakten

Things to do

  • Arcade/game room
  • Hot tub
  • Sauna
  • Segway rentals/tours

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 26 December:
  • Sauna
  • Hot tub
The property is closed: Christmas Eve, Christmas Day and New Year's Day.

Access methods

Staffed front desk, lockbox

Pets

  • Pets: SEK 250 per accommodation, per stay, plus a one-time cleaning fee of SEK 250
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 200.0 per day.
  • Cots (infant beds) are available for SEK 150.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 250 per accommodation, per stay plus a one-off SEK 250 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 150.0 per night
  • Rollaway bed fee: SEK 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. For any questions, please contact the property using the information on the booking confirmation.
The sauna is available for use during limited hours Monday-Saturday.
This property requires advance reservations for the spa tub and fitness facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

First Hotel Central Norrkoping
First Central Norrkoping
First Hotel Central
Norrkoping City Norrkoping
Best Western Hotel Norrkoping City Hotel
Best Western Hotel Norrkoping City Norrköping
Best Western Hotel Norrkoping City Hotel Norrköping

Best Western Hotel Norrkoping City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1006 reviews
Rating 8 - Good. 383 out of 1006 reviews
Rating 6 - Okay. 194 out of 1006 reviews
Rating 4 - Poor. 87 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and the room is nice
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location . Excellent food and service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Helt ok
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people working there are so kind and helpful. The rooms are fresh and comfy. We do not need to search for other places when staying in Norrköping.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel. Hotel was tidy and room was spacious for four persons. Was wonderful stay!
Stayed 1 night in Aug 2022
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service
Location and breakfast. The room is quite worn down
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Gustavo

Disliked: Property conditions & facilities, room comfort

A normal hotel inside a shopping mall

You enter the hotell through a shopping mall. Works fine day time but after the mall closes u might need to ring the bell and only one entrance is available. Depending where you are arriving from (train, metro, bus) you might need to go around the whole building to find the only one entrance available at night. Signaling is non-existing. The room is quite average, no luxuries, no extras.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money with great restaurant area

I was unlucky in getting a ground level room facing the street and parking lot, but apart from that the room was great, specially considering what I paid for it. Breakfast was a bit underwhelming if you do not eat meat (which I do not) or gluten (which I do not). This was more than compensated by a great atmosphere in the restaurant / breakfast area. Also, if you like meat, there was an abundance of different variations.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The receptionist at the hotel was very friendly and helpful. The hotel location was great and actually very quiet on our hotel floor didn’t hear anything from the other rooms. Our room was decent, although the tv didn’t work and the screen gave off a light the whole day and night. We had to cover it with a towel. There was a half drunken water bottle left maybe from a previous guest.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Emilie

Liked: Cleanliness
Disliked: Staff & service
The information wasn’t good enough, not clear, too many messages from the hotel throughout the stay (online) and the costumer service was non.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Angelina

Overall ok, breakfast was good. The down side is parking situation where we have to park on the street (no choice, hotel does not have own parking) with very limited parking slots. On top of that, we have to move our car before 7am (due to some regulations) which means getting up at 06:30am during our vacation where we planned to sleep in. I know the parking situation is probably not within the hotel's control, I wish they would be more upfront or contact us about the parking situation. That said, when we had tl move our car before 7am, street parking were all full. We found a slot after driving for awhile, parked there for 2 hours (7-9am until we checked out) and ended up getting a parking ticket as every street has a cleaning day which varies. Disappointed overall with the parking situation and the need to move the car (parked right next to hotel) before 7am.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Magnus

Liked: Staff & service, amenities
Trevlig personal, de höll på o måla om lite i trapphus/korridorer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nico

Liked: Cleanliness, staff & service
Bra personal, fint spa och rent rum
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Åhs

Liked: Cleanliness, staff & service
Grymt bra personal. Hotelets resturang får 10/10. Det som var minus var rummet men det kan jag leva med.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Bra fräscht rum, trevlig personal och trevlig litet SPA med utomhusbubbelpool
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities
Mycket
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tom

Liked: Cleanliness, amenities
Allt perfekt Tom
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Fräscht och bekvämt rum. Personalen toppentrevlig!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities
Allt perfekt som vanligt!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finns ingenting att klaga på ❤️
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Linda

Rummet var ok. Inte rent i badrummet. Frukosten var ok.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Ingen stor frukost som där står. Inget färsk bröd, dåligt utbud av frukost bröd. Rummet fint,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities
Fint rum, något kallt men det löste sig. Bra personal i reception samt bra frukost.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Trevlig personal, bra rum! Jättebra frukost
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Enkelt hotell med bra läge.
Stayed 1 night in Dec 2025