See all properties

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Exterior
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Free daily on-the-go breakfast
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1303 Williamson Road, Roanoke, VA, 24016
  • Berglund Center
    ‪6 min walk‬
  • Center in the Square
    ‪20 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(92 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room (Speciality)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room (Speciality)

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Terrace/patio

Country Inn & Suites by Radisson, Roanoke, VA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1847)
The price is €164
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Country Inn & Suites by Radisson, Roanoke, VA

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Hotel in Roanoke with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and laundry facilities.
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Roanoke – Civic Center by IHG gets high marks from our customers. During your stay, you're just a quick walk from Berglund Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes on foot from Berglund Center and a 2-minute drive from O. Winston Link Museum
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Roanoke – Civic Center by IHG. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.56 km) of the property will not be allowed to check in
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 28 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Stayed 2 nights in Apr 2025

8/10 Good

Steven

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to write
Stayed 1 night in Apr 2025

8/10 Good

Oded

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel and friendly staff. The breakfast is a little bland and needs to be spruced up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2025

4/10 Poor

Kaitlynn, Stephens City

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not in the best area for starters. Front desk staff at checkin was very rude and had comments to stay about members checking in. Refused to offer any assistance with questions about extra charges. Expedia nor this Hotel mentioned there was going to be an extra $191 hold on your card before checking in and also no where did it mention you would have a $50 charge also added. For two nights/king beds our Expedia total was $398. Upon arrival the $191 was being held on our card plus the $50 plus the $398 for a grand total at checkin/day of $639. That’s a $241 difference then what we were expecting to pay/be charged. That’s outrageous for a mediocre hotel at best. Minimal breakfast options, AC unit was nothing short of overbearingly loud, bugs were located in our room, rock hard bed. I would not recommend this hotel to anyone. Most of all how unfriendly the staff were from start to finish. Check in process/check out process was awful! I will be following up with management. Take my advice for the amount you’d pay at this awful hotel, just use that money on a much better hotel that’s worth it!
Stayed 2 nights in Apr 2025

4/10 Poor

Meadow

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was not the worst but the staff there was terrible. the man at the front desk argued with me and others. we had to pay an extra 240 dollars when we got there that was not quoted in anything we
Stayed 2 nights in Apr 2025

10/10 Excellent

William M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman behind the desk was just wonderful.. he filled us in about everything they have to offer .. he was awesome nice to see a beautiful smile when you walk in !! Sorry I didn’t get his name : ( .
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the professionalism
Stayed 1 night in Apr 2025

8/10 Good

Tina

Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, clean room, great breakfast. Holiday Inn Express never disappoints
Stayed 2 nights in Apr 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sujey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kimberly

Business traveller
Disliked: Amenities
I was out of town for a multi-day state work training. I was refused my room upon an evening arrival to the hotel because I lived 49 miles away. The room had been reserved atleast 3 weeks in advance and reconfirmed BY THE HOTEL the day prior to arriving. It was booked on an employee issued card with the name of my company. Nothing “nefarious” was going on. The only suggestion the host had was for me to go to another hotel that didn’t have the policy. I just drove the hour plus back home in terrible weather instead, so I can turn around and make the same trip back in the morning. The hotel needs to examine this policy. This property is in a very medical area. There are many who have to travel to this area for medical care such as seeing a specialists and having surgeries from surrounding areas. This is a bad policy for anyone seeking care.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening front desk staff was friendly & helpful and so was breakfast host! Clean comfortable rooms!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you’re in Roanoke, select this property!

Wonderful property and staff. Everything is spotless and spacious. Property is quiet and conveniently located to shopping and dining. I’d pick this Holiday Inn over the others in the area everytime.
Stayed 2 nights in Mar 2025

10/10 Excellent

Syed Shoaib

Good place to stay close to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025