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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Free daily on-the-go breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪6 min walk‬
  • Place, Taubman Museum of Art
    ‪18 min walk‬
  • Place, Center in the Square
    ‪20 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Room (Speciality)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Speciality)

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(97 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(19 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Hotel in Roanoke with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and laundry facilities.
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers 90 accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Roanoke – Civic Center by IHG gets high marks from our customers. During your stay, you're just a quick walk from Berglund Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • 7 minutes on foot from Berglund Center and a 2-minute drive from O. Winston Link Museum
Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Roanoke – Civic Center by IHG. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96.56 km) of the property will not be allowed to check in
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center
Holiday Inn Express Suites Roanoke – Civic Center by IHG
Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel
Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area was safe and well lit. The breakfast was good, although the pancake batter wasn’t refilled when we came down for breakfast. One of the beds was very hard, and the other not so much.
Stayed 1 night in Oct 2025

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

LUIS, BROOKLYN

Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality...comfy beds...very clean!
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and easy to get to. I wasn't worried about parking my vehicle and the staff was very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Kirsten

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It's clean and basic. Staff were friendly and helpful. The room was very clean and well maintained. It's not a very walkable area but that's not the fault of the staff of Holiday Inn Express.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Oct 2025

10/10 Excellent

David B

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet , and helpful ..
Stayed 1 night in Oct 2025

6/10 Okay

David - Margaret

Disappointed with unwillingness to cancel se ind reservation due to medical emergency. Also, breakfast could be better, healthier choices would help.
Stayed 1 night in Oct 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Holiday Inn I've stayed in for many years. No complaints.
Stayed 1 night in Oct 2025

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was disappointing. Not to many choices.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very nice. Our only issue was the neighbors kept going in and out slamming their door for about and hour or so after 9 at night. No acceptable.
Stayed 1 night in Oct 2025

8/10 Good

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was so kind. Very friendly
Stayed 1 night in Sep 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Mona Liza

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was the closest affordable room to our daughter at Va tech during parents weekend!
Stayed 2 nights in Sep 2025

6/10 Okay

kavita

Travelled with group
Breakfast was okay and the rooms were clean
Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Stayed 5 nights in Sep 2025

4/10 Poor

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Amaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff . They were very accommodating. The hotel was clean throughout and the rooms were comfy . The complimentary breakfast was great and a very nice addition. The mall and lots of restaurants are near . Would definitely recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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