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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool
Lobby
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Lake Gaston
    ‪25 min drive‬
  • Place, Dunn Center for The Performing Arts
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive King Room - Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Junior Suite, Sofabed for One Person, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Jetted Tub, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Whirlpool, Wet Bar, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

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  • Parking included
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3.7 out of 5, Good, 1,002 reviews
The price is €69
includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Along with a fitness centre, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Roanoke Rapids I-95. During your stay, you'll be within walking distance of Royal Palace Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include an off-lead area and litter trays.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area and litter trays
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 320 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 147 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

MaryLou

Travelled with partner
Disliked: Property conditions & facilities
The mattress was uncomfortable and the pillows were too small and poor quality
Stayed 1 night in Jan 2026

6/10 Okay

Jamar

Stayed 2 nights in Nov 2025

6/10 Okay

Sheila

Liked: Cleanliness, amenities
Nice staff, especially the woman in the breakfast room. The door to the room was very hard to lock. The water in the sink didn't get hot, only warm. Very limited selection for breakfast. No napkins! But they put out paper towels...
Stayed 1 night in Jan 2026

6/10 Okay

Jaime Jr

Stayed 1 night in Jan 2026

4/10 Poor

Amber

Liked: Cleanliness, staff & service
There was a cockroach when we walked in the room. The room was clean but everything was so worn out it looked disgusting.
Stayed 1 night in Jan 2026

4/10 Poor

Brittany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was like a hole in the wall.. the say queen beds when it’s only full. Than breakfast was the same every day and only pork options. This place needs major updates to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2026

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were disgustingly dirty, bugs when you entered. Yes, we tried 2 different rooms on each floor before deciding to leave and go somewhere clean. We were there for a matter of 15 minutes.
Stayed 1 night in Jan 2026

4/10 Poor

Nancy

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

4/10 Poor

Stefanie

The room was
Stayed 1 night in Jan 2026

2/10 Terrible

Radu

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t trust photos. Room is a dump. Broken walls, stained towels in the bathroom, dirty floors, weed smoke everywhere. Common areas ok, breakfast decent, as expected, but DON’T go there!
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk woman, decent breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

angela

Liked: Staff & service, amenities
Disliked: Cleanliness
Room
Stayed 1 night in Dec 2025

2/10 Terrible

Sherman

Disliked: Cleanliness, amenities, property conditions & facilities
Asked for non smoking room smelled like an ashtray, bed blanket had cigarette burn holes all in it, room had only one light. Loud all night long and just an overall bad experience. Left an got another hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

chris

Stayed 1 night in Dec 2025

10/10 Excellent

Eusebio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

6/10 Okay

Edmund

Travelled with family
Disliked: Property conditions & facilities
It was fine don’t really remember was just a one night stop
Stayed 1 night in Dec 2025

4/10 Poor

Miguel

Stayed 1 night in Dec 2025

8/10 Good

Gene

Travelled with partner
Liked: Property conditions & facilities
We had to switch rooms because the room reeked of the smell of smoke the next room the shower was full of vey fine hairs bed skirt was ripped in multiple places we were extremely tired from the drive an the two events we attended. The front desk clerk was very understandable but we wasn't compensated for our inconvenience
Stayed 1 night in Dec 2025

2/10 Terrible

james

Liked: Staff & service
Disliked: Cleanliness, amenities
room was in poor shape. pealing paint, broken floor, scary shower. Does Hotels.com get a rate cut for the worse rooms in a hotel?
Stayed 1 night in Dec 2025

6/10 Okay

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
First room smelled so bad of cigarette smoke. Bathtub was full of hair bed skirt was torn in multiple places
Stayed 1 night in Oct 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were so comfortable ! Staff very pleasant.
Stayed 1 night in Dec 2025

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities
I reserve two rooms 208 and 210 .Room 208 bedding was stained and dirty they gave me another room 217.It also had dirty bedding .My Daughter and her husband were given a sheet and blanket to change the bed in room 217.they ended up putting the sheet on top of the dirty bedding in order to sleep.Room 210 the funiture was coming apart at the base. Both rooms did not have hot water.
Stayed 1 night in Dec 2025

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