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Red Roof Inn Rochester - Henrietta

Property class: 2

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Photo gallery for Red Roof Inn Rochester - Henrietta

An electric vehicle charging station with two signs indicating it is for electric vehicles only.
Two front-loading washing machines with digital displays, control panels, and a small window on the front.
A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.
A bathroom with a shower curtain, a toilet, and a bathtub.
A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪3 min drive‬
  • Place, Marketplace Mall
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

A hotel room with a bed, a desk, a microwave, a TV, and a mirror.

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Smoke Free)

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a door leading to a bathroom.

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Red Roof Inn Rochester - Henrietta

This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 233 out of 1015 reviews
Rating 8 - Good. 130 out of 1015 reviews
Rating 6 - Okay. 149 out of 1015 reviews
Rating 4 - Poor. 169 out of 1015 reviews
Rating 2 - Terrible. 334 out of 1015 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christine

Liked: Cleanliness
Can’t wait to go back next year
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff working the counter was great help
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

krystyna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking easy. Staff nice. Place really worn down and not clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Disliked: Amenities
It was ok for a few nights the bed was very conformable
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Mariya

Good good need hairdryer
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2026
Verified review

8/10 Good

Roger

Liked: Staff & service
Parking and check in were simple. The room was not a Hilton but it had all of the amenities like a refrigerator, microwave and free tv , soap and shampoo. I would stay again.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Jill

Disliked: Cleanliness
Will not recommend this hotel to anyone!
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Zlata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty in side out side
Stayed 1 night in May 2026
Verified review

6/10 Okay

Julieann

Liked: Staff & service
Yes property was good for pets ty for the pet convience
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Meghan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy but not secure
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility caters to that narrow slice of the traveling public who prefers their room smell like a pack of wet dogs, prefer a non working TV, no soap, no phone, and dirty floors. I just hope I don’t now have bedbugs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Akayha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in May 2026
Verified review

6/10 Okay

David

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, smells like animals, bed sheets are old and woren
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Good parking
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness
Very good place to stay
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms wasn't very clean. Picture frames in the room were broken. Linens stained.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

tiana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Brad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly. Staff courteous.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My recent 1-night stay at the Red Roof Inn was exceptional. The staff went out of their way to ensure a warm welcome and were very responsive throughout my visit. My room was spotless, modern, and featured a incredibly comfortable mattress, ensuring a great night's sleep. The location is perfect, within walking distance to landmarks and top restaurants. Highly recommend for both business and leisure travelers!
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
I used to really like RedRoof. This is now a whole different chain. The only good thing was that they allow dogs. I prepaid our room, so I could not cancel our reservation. My list of complaints is endless, including mildew in the bathroom, tub that didn't drain, no trash can, a refrigerator that was a freezer and ruined our food... The bed was comfortable, that's where it ends. Sorry, but I would never recommend this motel!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Lou Anne

Disliked: Cleanliness, amenities, property conditions & facilities
The place needed a thorough cleaning. The bedspread and comforter had various stains all over them. Floor was sticky and the rug was gross. No soap or shampoo in bath and when filled they still didn't work. No soap at all in sink area. And the pillows were as flat as pancakes. Won't be staying here again.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Nageswara

Disliked: Property conditions & facilities
Room are not clean and wet
Stayed 1 night in May 2026

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