See all properties

Relax Inn

2.0 star property

Choose dates to view prices

Photo gallery for Relax Inn

Relax in this stylish living room with a sofa and dining table, featuring a door to another room and a window with curtains.
Two single beds with brown quilted bedspreads and matching headboards, accompanied by a nightstand and lamp.
Compact kitchen with a classic design, featuring a stove, sink, and microwave.
Guest rooms are situated in single-story buildings with flat roofs and uniform exteriors.
Guests can park their vehicles in the designated spaces near the mature tree.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Pet-friendly

Explore the area

Map
2125 Empire Blvd., Webster, NY, 14580
  • Seabreeze Amusement Park
    ‪9 min drive‬
  • Strong
    ‪14 min drive‬
  • University of Rochester
    ‪18 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen | 1 bedroom, desk, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | 1 bedroom, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Welcome to the Holiday Inn Express & Suites, featuring a modern entrance with a covered walkway and a flagpole.

Holiday Inn Express & Suites Rochester Webster by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (1001)
The price is €131
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Holiday Inn Express & Suites Rochester Webster by IHG

About this property

Relax Inn

Motel in Webster with free parking
Along with a 24-hour front desk, this motel has tour/ticket assistance and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available.
Relax Inn offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and fans. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with premium cable channels. Housekeeping is offered on weekdays only and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Relax Inn. During your stay, you'll be close to Towne Center at Webster. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • 7 minutes by car from Lake Ontario and 12 minutes from Strong
  • Pets welcome for a fee
Relax Inn offers its guests a vending machine, tour/ticket assistance, and a picnic area. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Webster motel.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 3 September and 4 September.

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hi-Way Rest
Hi-Way Rest Motel
Hi-Way Rest Motel Webster
Hi-Way Rest Webster
Relax Inn Webster
Relax Webster
Relax Inn Motel
Relax Inn Webster
Relax Inn Motel Webster

Relax Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 343 reviews
Rating 8 - Good. 115 out of 343 reviews
Rating 6 - Okay. 72 out of 343 reviews
Rating 4 - Poor. 40 out of 343 reviews
Rating 2 - Terrible. 26 out of 343 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Disliked: Cleanliness
The towels were really grungy looking. They obviously haven't been bleached since they were acquired. Bathroom sink seemed clean but the mirror above it was really filthy. The heat/cool unit in the room was very loud so I shut it off at night, but the room next door left theirs on all night and the noise was worse than mine, making it difficult to sleep. But the bed was comfortable and sheets were clean. Except for the heat/cool units, the motel was very quiet.
Stayed 2 nights in Apr 2025

8/10 Good

Marianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a get what you pay for type of place. If you want the fancy modern hotel experience, this is not it. But if you want a cheap place to stay the Relax Inn is just that. The room was very small but functional for myself. The walls are terribly thin!! The first night I heard the entire phone conversation from my neighbor including the person on the other line! The staff at the motel was very pleasant and he reserved a close by parking place for me each night due to the fact I had a handicap placard.
Stayed 3 nights in Apr 2025

6/10 Okay

ELDRIDGE

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and keeps the place very cleann
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Stayed 1 night in Mar 2025

4/10 Poor

Cherie

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It’s obviously an older property that could do with a lot of updating (especially needs new carpeting) but the staff was nice, we had a full kitchen, heat worked well (temps were in the teens when we stayed), and the bed was comfortable. It’s a mom and pop place and it’s not fancy but it served the purpose and the price was right.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Staff & service
Disliked: Amenities
Very cheap rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa, Philadelphia

Stayed 1 night in Dec 2024

8/10 Good

Nathan P.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean and reasonably priced room.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Needed an inexpensive bed for the night. This place was clean and convenient. Met our needs, but the walls are thin and our room was pretty small. All I all, fit the bill for a quick stay.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Cheap and a nice place if you get the nice rooms
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new rooms are very clean and fancy I would recommend booking one of the new rooms and I think you'll like it
Stayed 1 night in Nov 2024

8/10 Good

JANET

Liked: Staff & service, amenities, property conditions & facilities
It was mostly pretty quiet, I had everything I needed. I think the bath or carpet could have been cleaner, though it looked clean ( I get athlete's foot when either is not cleaned well.)
Stayed 4 nights in Oct 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small room with basic amenities, good service

As some other travelers noted, accommodations at Relax Inn are spartan but clean. I had to attend a family funeral on short notice, so $100/night for a 2-night stay worked for me. Other local hotels were fully booked and twice the price. Parking at the roadside motel was fine, with a fair amount of traffic coming by. It had a working mini-fridge, microwave, and tiny coffee maker. The newish flat screen tv and remote worked well. The small bathroom with pocket door had hot water, toilet, sink, and light-up vanity mirror. The queen bed was comfortable with clean but worn bedding. There was a small side table and an office chair In the opposite corner. No dresser, desk, or other furniture -- three hooks in the wall with a full-size mirror in the corner next to the tv. The room had recently been renovated, with laminate vinyl flooring. Space was pretty tight. The biggest positive was Sisi, the owner/manager. He was very responsive. He helped me on the phone re-book when accidentally booked wrong dates and was very nice when I checked in. The biggest negative was the very small room and potential noise levels. I was tucked into a small hallway, so had no view, which was ok because I didn't hear road noise. I could easily hear my neighbors when they went to and from their rooms. Luckily, they were generally considerate and were not up late.
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Stayed 4 nights in Oct 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Was a fair price for the stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David

Staff was excellent rooms are old but clean beds and pillows were excellent. Rooms had a musty off smell. Location was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
Quiet and affordable
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
The floor was dirty. The towels were stained.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Nice place.If you just want to lay your head down
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service
It ain't the Hilton. Rooms had a musty smell. Interior decor was old and worn out. But staff were very friendly and it was quiet. Bottom line I'd stay there again.
Stayed 1 night in Sep 2024