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Best Western PLUS Ruston Hotel

2.5 star property

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Photo gallery for Best Western PLUS Ruston Hotel

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Free daily continental breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
1011 Willow Glen Blvd., Ruston, LA, 71270
  • Place, Railroad Park
    ‪3 min drive‬
  • Place, Louisiana Tech University
    ‪4 min drive‬
  • Place, Ruston Sports Complex
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(53 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

7.8 out of 10
Good
(46 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western PLUS Ruston Hotel

Hotel in Ruston with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western PLUS Ruston Hotel offers 82 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Ruston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the free breakfast at Best Western PLUS Ruston Hotel. During your stay, you'll be within walking distance of Louisiana Military Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Louisiana Military Museum and a few minutes from Railroad Park
Best Western PLUS Ruston Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Ruston Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit/debit card authorization the morning of arrival for first night room and tax for all bookings.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western PLUS Ruston
Best Plus Ruston Hotel Ruston
Best Western PLUS Ruston Hotel Hotel
Best Western PLUS Ruston Hotel Ruston
Best Western PLUS Ruston Hotel Hotel Ruston

Best Western PLUS Ruston Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Denise

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I didn't use the facilities, so I didn't rate them. The property's condition was good, however. The area around the property was decent. The cleaning staff did not do a good job on the cleanliness rating. The first room I received a key for was well below what I had expected. The bed was made, but the sheets were wrinkled, and it was evident that the sheets had not been changed. The bathroom had not been tended to either. The wash towels looked used and were in disarray. I took the key back down to the attendant, and he apologized for the inconvenience and gave me a key for a different room that was clean. The attendant was very cordial, and I wish I could remember his name. He deserves to be mentioned as an asset to Best Western Plus in Ruston.
Stayed 2 nights in Aug 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sherri

Liked: Amenities
The shower was very dirty and run down looking. The white comforter was dirty, so sort of spot on it. Staff was was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

AMANDA

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not that great

No coffee, no towels, wouldn’t let us check in early at all. Breakfast they ran out of juice. There were no plates. Trash was overflowing. Lots of staff standing around and talking and not doing anything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Khylen

Stayed 3 nights in Aug 2025

8/10 Good

Freda

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Staci

Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 1 night in Aug 2025

2/10 Terrible

Monseeta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel and Filed a Complaint

We didn't complete our stay. The toilet didn't work. The TV didn't work. When we tried to complain we were met with rudeness. The front desk person asked us to leave. We didn't yell, didn't scream. We were not ugly in any way but I asked foe a manager twice and she refused to call anyone. She initially refused to refund our money but we saw a reversal on my account.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Liked: Cleanliness
Room door propped open with deadbolt upon arrival. No Hairdyer no ice 1st floor needs new shower head Good breakfast good bed
Stayed 1 night in Jul 2025

8/10 Good

Aldredge

Liked: Cleanliness, staff & service
The complication of room door closure for security. The lack of trash containers in room. The bed was comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

shambrecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Thoughts….

The hotel was clean and the staff friendly. Hotels were booked due to Softball World Series, so of course there was some noisy moments, which staff immediately addressed. My room a/c seemed to be on the fritz but was ok after sundown. Goo location near restaurants and shopping and interstate 20.
Stayed 1 night in Jul 2025

6/10 Okay

Hunter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Cleanliness was a big issue

Bathtub couldn't hold water, floors were filthy, plugs for the wall were loose, air conditioner was filthy, broken tiles in the bathroom, and the walls were nasty
Stayed 2 nights in Jul 2025

2/10 Terrible

Danny

They stole my hearing aids from my room.
Stayed 3 nights in Jul 2025

4/10 Poor

Tamika

Stayed 2 nights in Jul 2025

6/10 Okay

Jeanie

Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive from the moment i checked in. The amenities and attention to detail was amazing. The breakfast was amazing and the staff made sure there was plenty for everyone for the duration of the deaignated breakfast hours. Will be making a return visit
Stayed 1 night in Jul 2025

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

So-so

Hotel rooms need to be updated. Our walk in shower had mold and mildew. The workers said it was clean. Had a lot of mold looking dust on the air vent. Could’ve been cleaner. Pool was very dirty.
Stayed 4 nights in Jul 2025