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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Free continental breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
15 Massie Ct, Sacramento, CA, 95823
  • Place, Stevens Trail
    ‪10 min walk‬
  • Place, Methodist Hospital of Sacramento
    ‪2 min drive‬
  • Place, Golden 1 Center
    ‪18 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Sitting Area, Wet Bar

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Wet Bar

  • Sleeps 2

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About this property

Best Western Capital City Inn

Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be close to Methodist Hospital of Sacramento. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • 10 minutes by car from California State University Sacramento and 12 minutes from Sacramento Convention Center
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, laundry facilities, and express check-out. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 944 reviews
Rating 8 - Good. 301 out of 944 reviews
Rating 6 - Okay. 153 out of 944 reviews
Rating 4 - Poor. 67 out of 944 reviews
Rating 2 - Terrible. 69 out of 944 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melita

The amenities were clean. I enjoyed the breakfast setup and the foods were warm.
Stayed 1 night in Nov 2025

10/10 Excellent

Navineet

Stayed 1 night in Nov 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Hotel Review – Room 111 My stay at this hotel was generally good. Check-in was smooth, and the staff members were friendly during both check-in and check-out. I appreciated getting the bottom-floor room I requested. The room was clean, but there was an initial odor because the mini fridge had been left slightly open. The AC worked well, and the bed was okay, just a bit too firm for my taste. The biggest issue was the noise from the guests in the room above me—they were very loud and made it hard to relax. The bathroom also needs improvement. Water pressure in Room 111 was weak, the tub took a long time to fill, and the showerhead didn’t have much pressure. On the positive side, the continental breakfast was tasty, and I always enjoy making my own waffle. Overall, it was a decent stay with a few areas that could be improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie, Modesto

Stayed 1 night in Nov 2025

10/10 Excellent

Santiago

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

6/10 Okay

Hailey

Stayed 2 nights in Oct 2025

6/10 Okay

Corey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Hong, Santa Ana

Stayed 1 night in Oct 2025

8/10 Good

Charles

Stayed 1 night in Oct 2025

6/10 Okay

Omar

Travelled with family
Disliked: Staff & service, amenities
I have stayed at other Best Western's before so I picked this one by default, but this one has some improvement to do.
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
No balcony 1st floor
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very convenient hotel. Free continental breakfast was great.
Stayed 1 night in Sep 2025

8/10 Good

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Room was clean. Continental breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Front desk was friendly and calm although he was busy. Room was clean and bed was so comfy.
Stayed 1 night in Sep 2025

2/10 Terrible

Ebony

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

CLAYTON, Manhattan Beach

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Rogelio

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Ebony

Stayed 1 night in Sep 2025

8/10 Good

Tricia, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. It was quick to check in, the young man was polite and helpful. Room was very clean and bed was comfortable. We went down for food at 9 and most stuff was gone, but the coffee was good. We will stay again and go down earlier to eat.
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Stayed 1 night in Sep 2025

10/10 Excellent

Nitacki

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

regina, oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very Nice and clean for the overnight stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very quiet area and there were plenty of things to do near by.
Stayed 1 night in Aug 2025

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 3 nights in Aug 2025