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Comfort Inn Bay City - Riverfront

2.5 star property

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Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Interior
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
501 Saginaw Street, Bay City, MI, 48708
  • Place, Wenonah Park
    ‪5 min walk‬
  • Place, Veterans Memorial Park
    ‪11 min walk‬
  • Place, Riverwalk Pier
    ‪7 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, River View

8.4 out of 10
Very good
(22 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(20 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Bay City - Riverfront

Riverside hotel with free breakfast and free airport shuttle
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn Bay City - Riverfront gets high marks from our customers. During your stay, you're just a quick walk from Bay County Historical Society. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 10 minutes by car from Saginaw Bay and 10 minutes from Lake Huron
  • Free airport shuttle service
Comfort Inn Bay City - Riverfront offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly Comfort Inn Bay City - Riverfront also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Bay City hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean. The bed was extremely comfortable. The bathroom was very nice and spacious. I had a king room. No complaints with the room at all!
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and a good size. We enjoyed walking around the area and exploring the riverfront.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy late check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Minyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Beth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just okay,
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice inn. Nothing fancy. Clean. Quiet. There were a lot of people staying at the Inn and only one person working the kitchen, so when I went for breakfast, a number of options to eat were empty and it was difficult to ascertain when they would be replenished.
Stayed 1 night in Aug 2025

6/10 Okay

Saad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. good staff. clean and cozy
Stayed 1 night in Aug 2025

8/10 Good

Debra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
This property is getting old. The inside of the elevator looked like it was stripped in preparation for painting, but another guest said it had been like that for days. Breakfast only hot items were a waffle, polish sausage pieces, and a little folded over cheese omlet. Basic but mostly bread or cereal. Bed was very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Staff & service, amenities, property conditions & facilities
Always a great stay when I come to my hometown Comfort Inn. Staff is the best! Convenient to local restaurants and businesses.
Stayed 2 nights in Aug 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovating very nice. Warm pool!
Stayed 1 night in Aug 2025

10/10 Excellent

dianne j.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much needed getaway

Our stay was very comfortable. Had a great night's rest. Room was clean and very quiet. Breakfast was fine.... food was hot!
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. Don’t stay here. The smell of pot was horrible. Rooms are old fashion, breakfast had no choices
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay for a weekend for a coupe.

I enjoyed the hotel. The proximity to the Riverwalk was very nice. The breakfast choices were nice. I recommend putting more towels in the bathroom in the room. Our bathroom only had two bath towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
nice stay
Stayed 1 night in Jul 2025

6/10 Okay

Dale

Disliked: Cleanliness
Wouldn't recommend. Shower had obvious mold growth in multiple areas, very dirty carpeting in stairwells, one of the bed's had a stained sheet - we moved over to the other bed. Loud motorcycles and other engines revving at 3 am, 5 am. On the plus side, the bed was comfortable, the room was dark with the blinds pulled, temperature was comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities
Friendly front staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Gerhard

Very poor parking

Beware if you have to park after 5pm. The lot is full of Spectrum trucks. Also it’s hard to exit from the parking lot unless you want to cross the bridge.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and respectful. The breakfast was good. Bed was comfortable. The shower was dripping. The parking was terrible at the end of the day. The washer was not functioning so we have to go out to the laundry mat. But overall i would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Geneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Breakfast was great. Very clean and friendly staff
Stayed 1 night in Jul 2025

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