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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Free daily buffet breakfast
Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Bush's Pasture Park
    ‪5 min drive‬
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪5 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(142 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and a lift. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Reviews

The Hotel Salem Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1068 reviews
Rating 8 - Good. 247 out of 1068 reviews
Rating 6 - Okay. 75 out of 1068 reviews
Rating 4 - Poor. 23 out of 1068 reviews
Rating 2 - Terrible. 14 out of 1068 reviews

Reviews

8/10 Good

Kristin

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Josse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gisela

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Shower Pressure!

A little older hotel… but very clean & quiet. Best shower pressure ever! Love it!
Stayed 1 night in Aug 2025

10/10 Excellent

Desire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and great breakfast options.
Stayed 5 nights in Jul 2025

6/10 Okay

Sadra

Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent manager named Jasmine Johnson

Our stay was so nice thanks to an excellent manager named Jasmine Johnson! She was so understanding with me with a bit of confusion and my error with scheduling the dates wrong. I was stressed out and worried about my husband putting me down for it. When he walked up to the counter, she helped me and help me handle it all and very discreetly. It's all worked out and she was so comforting to deal with. Thank you Jasmine and it was a great stay too!
Stayed 1 night in Aug 2025

10/10 Excellent

Dane

Travelled with family, Business traveller
Very
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great price!

Great hotel and price was decent. All of the staff have been very friendly and welcoming. The kids enjoyed the pool and they even had a few toys to play with. Breakfast had a lot of great options.
Stayed 1 night in Aug 2025

10/10 Excellent

Marsha

Travelled with family
Clean Kind people at the front desk
Stayed 3 nights in Aug 2025

6/10 Okay

Garrett, Westfield

Liked: Cleanliness, staff & service
Property kept up but busy area with little walking space.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst there are some curious design elements, the hotel has been recently renovated, and the rooms are slightly bigger than typical. Nice breakfast and room. We had a comfortable and safe stay.
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-fi was not very good and hard to get connected
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Breakfast was OK. Seemed like a safe neighborhood.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Jesica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Room was very clean and spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You'll Love this hotel

The lighting in the room and bathroom was the best I've ever encountered. None of this "ambient" lighting that is impossible to see anything in the room. Very nice rooms
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025