Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
A hotel room with a large white bathtub, a sofa, a small table with a lamp, and a microwave in the background.
A hotel room with a large bathtub, a bed with white linens, a wooden headboard, a nightstand with a lamp, and a television on a dresser.
A hotel reception area with a sign for Crystal Inn Hotel Suites, a reception desk, a cash register, a plant, and a revolving door.
An indoor swimming pool with a tiled edge, a sunroof, and a seating area with chairs and tables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Standard King Room

  • Sleeps 3
  • Free Wi-Fi

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(78 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

King Bar, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

Standard King, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(185 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Jetted Tub

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Crystal Inn Hotel & Suites Salt Lake City

Along with an indoor pool, this smoke-free hotel has a fitness centre and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a hot tub and a business centre. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with a safe and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Pioneer Park. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the spaciousness and comfy beds
  • Within a 15-minute walk of Salt Palace Convention Center and Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites Salt Lake City offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2693 out of 3749 reviews
Rating 8 - Good. 738 out of 3749 reviews
Rating 6 - Okay. 220 out of 3749 reviews
Rating 4 - Poor. 58 out of 3749 reviews
Rating 2 - Terrible. 40 out of 3749 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brooke

Very nice stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Great staff and hot breakfast was very good
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and friendly workers.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean, the staff was very nice and the breakfast was decent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Great place to stay! Will stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with info of the city and the shuttle service to the airport was very good 👍
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay. Clean, kind and professional staff, nice pool area, and close to a good variety of restaurants and entertainment.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Great for our stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, close to delta center, safe area, ample parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The staff was super accommodating and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and knowledgeable staff. Excellent breakfast and easy check in and check out. Highly recommend, A++
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind front desk. Great breakfast ans close to locations
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Highly recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mahdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, clean rooms, excellent customer service and timely shuttle services (when requested) - Thank you for all your help during our stay and making it very comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in staff, and nice clean room. Will stay here again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quite, and good food for breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Hot good breakfast Large rooms. Comfy mattress, loved the sauna
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and happy! Room was spacious and quiet. Breakfast was delicious each morning! Our 4th stay here and will stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so quiet despite being full. Staff was excellent. Great coffee and breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room with nice garden tub.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff: from airport pick-up and drop-off to check-in and general services. The room was comfortable and quiet even with modest hallway traffic. I will definitely stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bledi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was treated very nice and courteous from the gentleman at the front desk while checking in.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elias

Liked: Cleanliness, amenities, property conditions & facilities
staff is always great, clean rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast with lots of choices. We really appreciated the fresh fruit.
Stayed 1 night in Mar 2026