Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Outdoor pool, pool loungers
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪21 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(23 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(55 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom)

  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

8.0 out of 10
Very good
(19 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

Suburban hotel with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Diego - Rancho Bernardo. During your stay, you'll be within walking distance of Carmel Mountain Plaza. Free breakfast, free WiFi in public areas and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes on foot from Carmel Mountain Plaza and a 4-minute drive from Carmel Mountain Ranch Golf Course
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sonesta ES Suites San Diego - Rancho Bernardo offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Sonesta ES Suites San Diego - Rancho Bernardo. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Reviews

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1012 reviews
Rating 8 - Good. 242 out of 1012 reviews
Rating 6 - Okay. 150 out of 1012 reviews
Rating 4 - Poor. 86 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

Reviews

10/10 Excellent

Jeniffer

Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The towels and surfaces were not clean. Washcloth left in shower. It was loud - seemed to be no sound barrier between hallway or outside. Poor signage such as for hours of breakfast or location of gym. Front desk staff were very polite but always a line that moved slowly. Facility has great potential - layout and amenities.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff super nice first of all. But unfortunately we stayed one night and left when we were booked for a week. One of their best rooms they said they had was just not acceptable. Floor was dirty to the point are bare feet were dark brown on bottoms within the first hour. The carpet was ripped in a few spots. The couch we put a sheet on it looked so dirty. A bunch of ripped areas. We got there - no toilet paper no towels. There was a bag of leftover fruit in a bag on the kitchen stool. Went to go to bed at 11 at night and I’m sure the sheets were just made and not changed. Few maybe stains… but not taking chance and also couple of hairs. They did not charge me for the night which was nice of them. I did offer to pay something but they said it’s okay. I think most of the lack of items and cleaning was maid related I know. But the floors are gross and the couch. Needs replacing. To the point I had a shower, dried my feet and put on my new shoes so the dirt on my feet from the floor wouldn’t go onto my soles of my shoes. Bed was super comfy though. Staff was very kind and thoughtful. The lobby etc very clean and looks nice. Breakfast I don’t usually go down but my husband does and having breakfast only 630-830 seems early. Most hotels go to 930 I feel. Overall I would not stay here again until they redo some rooms. Which they acknowledged they need to. Didn’t use pool or gym as I got up at 7 am to tell them we were not staying longer.
Stayed 8 nights in Aug 2025

2/10 Terrible

Heidi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is disgraceful that I had to sleep in a room with cockroaches for two nights. I checked in around 10pm and found the room filthy, with no shampoo refilled in the bathroom and pets urine stains on the wall. This was absolutely disgusting and unacceptable. I demand a full refund or appropriate compensation immediately.
Stayed 4 nights in Aug 2025

8/10 Good

Kimberly

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed felt amazing, we had a 2 bedroom suite
Stayed 1 night in Aug 2025

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet, lady at reception is very nice
Stayed 1 night in Aug 2025

6/10 Okay

nam shik

Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was ok , property looks so different in pictures then in person
Stayed 2 nights in Aug 2025

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Business traveller
Disliked: Staff & service
Older hotel, run by a family not professional hoteliers. I was kept waiting at the front desk to check in, no one told me why….even though I was standing in front of them. Non-existent communications. Rooms were basic, older and needed an update and/or maintenance. Wouldn’t stay there again, now I know why it was so inexpensive as compared to other hotels in the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not really great. Fried eggs as hard as hockey pucks. Toilet in room barely flushed.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Liked: Staff & service

Spend a little more for a different hotel

Old and outdated hotel. It smelled like mildew or musty. The bed was creaky, and the tv old.
Stayed 1 night in Aug 2025

2/10 Terrible

Shari

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A group of traveling Little League baseball players took over the pool area along with a amplifier and loud music for the whole evening. Nobody else could go to the pool and the noise went on way past quiet time. Our room was overlooking the pool and at 9:30 at night we had to move rooms. Management did nothing to keep these people quiet I was really disappointed because I have had great luck with other Sonesta hotels
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to live in the Poway area, so know the area well. The location of the property is in a tucked away and quiet area. Easy to self-park at the hotel. Plenty of dining options & coffee shops within .5 miles and many more options within 3 miles. Costco is walking distance. The extended stay suite setup was very useful during my stay. The full size fridge and nice desk setup came in handy. Satellite TV and internet functioned well. The only area for improvement was the "Continental buffet breakfast." Coffee & tea were fine. But the food was lukewarm at best on the several occasions when I went down. And you better get there on the early side. If close to the 8:30 AM closing time, the food could be totally depleted and not being restocked up until the closing time advertised. The self-making Pancake maker had even been unplugged early too. Not asking for miracles here, but guests should be able to come down get breakfast during the advertised times and eat in the lounge area or take back to their room to eat while working. One girl in particular seemed to be non attentive to refilling items.
Stayed 7 nights in Aug 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sophia, Bwentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff Service
Stayed 3 nights in Aug 2025

6/10 Okay

Carina

Disliked: Cleanliness, property conditions & facilities
They could use to attend to common areas for cleaning and update rooms a bit
Stayed 4 nights in Aug 2025

6/10 Okay

Chris

Liked: Property conditions & facilities
Disliked: Staff & service
The women who checked us in didn’t speak good English and took over 30 minutes to check us in. Didn’t apologize for the inconvenience or even say thank you. Very poor customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Stayed 6 nights in Aug 2025

6/10 Okay

Mike

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service, amenities
The Fridge had coke on the outside of it. It look gross. The rest was clean. I put a cleaning deposit down. I have not received it back. I was in the room for 9 hrs. Bed was comfortable. I was able to get coffee early(before breakfast). I was very thankful. I was leaving to go fishing early in the morning.
Stayed 1 night in Aug 2025

6/10 Okay

Denise

Nice place just need upgrading the rooms
Stayed 3 nights in Aug 2025