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Holiday Inn Express San Francisco Union Square by IHG

2.5 star property

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Photo gallery for Holiday Inn Express San Francisco Union Square by IHG

Property amenity
Lobby
Free buffet breakfast
Suite, 1 King Bed with Sofa bed | Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
235 O Farrell Street, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express San Francisco Union Square by IHG

Hotel with free breakfast, steps from Union Square
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Holiday Inn Express San Francisco Union Square by IHG offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express San Francisco Union Square by IHG. During your stay, you're just a quick walk from Union Square. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Union Square and 13 minutes on foot from Moscone Convention Center
There's a snack bar/deli on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Express San Francisco Union Square by IHG.

This San Francisco hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Francisco Union Square Hotel
Holiday Inn Express San Francisco Union Square Hotel
Hotel Holiday Inn Express San Francisco Union Square
Holiday Inn Express San Francisco Union Square San Francisco
Holiday Inn Express Hotel
Holiday Inn Express
Foleys Inn
Express Francisco Union Square
Holiday Inn Express San Francisco Union Square
Holiday Inn Express San Francisco Union Square by IHG Hotel
Holiday Inn Express San Francisco Union Square an IHG Hotel

Holiday Inn Express San Francisco Union Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 562 reviews
Rating 8 - Good. 203 out of 562 reviews
Rating 6 - Okay. 49 out of 562 reviews
Rating 4 - Poor. 14 out of 562 reviews
Rating 2 - Terrible. 17 out of 562 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The customer service at the front desk was superb. Very friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

pg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuck between a Ramen restaurant and a bar, it's easy to NOT find it. The view from the window was of the garbage-strewn roof of a neighbouring building. It's right downtown, near the cablecar turnaround, so that's to be expected. Otherwise, there is nothing wrong with this hotel. Everything else was great. The breakfast fare (included) was surprisingly varied. I'd go back for sure.
Stayed 3 nights in Feb 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was super nice and room service was always punctual. i definitely enjoyed my stay. only downside ,but not the hotels fault, was the area it’s in. between tenderloin and financial district aka downtown which isn’t the safest area. hotel locks it’s doors in the night but also keeps its guests safe with key cards to access the lobby door, the elevator, and your room. without a keycard, there is no access. the little convenience store in the lobby was in fact convenient when i didn’t want to walk to the nearby cvs. it was slightly expensive i would say though. overall though i had a satisfactory stay and the total cost was very affordable !
Stayed 3 nights in Feb 2025

8/10 Good

TOMAS, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location at Union Square, clean and convenient. Close to Chinatown and the Ferry building.
Stayed 1 night in Oct 2024

10/10 Excellent

Yoshihiro

Stayed 1 night in Feb 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was very nice, comfortable and clean. The breakfast was delicious and plentiful. Staff was nice and accommodating. The location was perfect. My daughter and I had a great time celebrating her birthday and we will definitely be going back again!
Stayed 1 night in Feb 2025

2/10 Terrible

GERARDO

Travelled with family
Disliked: Amenities
Beds were horrible - very uncomfortable and there's way too much noise in the area. They kept moving dumpsters at the building next door, which kept waking us up. Never staying there again!
Stayed 1 night in Jan 2025

10/10 Excellent

Charulatha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite. Clean facilities. Friendly staff. Breakfast options can be better
Stayed 6 nights in Dec 2024

8/10 Good

?????

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to Union square, close to everything. Friendly personal. Sometimes too small breakfast zone with good continental breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Tina, Dublin

Stayed 1 night in Dec 2024

6/10 Okay

Venkata

Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Stayed 1 night in Dec 2024

8/10 Good

Eric, San Mateo

Business traveller
Liked: Property conditions & facilities
It was quite convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saved the trip!!

When my daughter was left stranded at another hotel, found room at Holiday Inn. They were friendly and accommodating. Great service!! Thank you Susan!!
Stayed 2 nights in Nov 2024

6/10 Okay

GLADIS LORENA

Stayed 1 night in Nov 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is an small hotel but the cleaning and service is excellent.
Stayed 7 nights in Nov 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location good value
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started out bad needing room with refrigerator that i booked didn't have one, got worse elevator was down after coming back from walking up them hills all day was down entire weekend which my wife got bad knee that has swollen, gotta walk up and down 4 floors for 2 days then gotta bring down 3 heavy luggage bags down at 4 in morning, breakfast and cleanings was good its ok to stay guess came at wrong time
Stayed 3 nights in Oct 2024

8/10 Good

Trudy

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall good
Stayed 4 nights in Oct 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 days at the hotel, the location is good, breakfast included was a plus, very close to a Wallgreens, which was convenient and very close to bart and bus stops....makes it a solid choice for a short stay in the SF bay area. I only wished the rooms were bigger, not much space to walk around the bed and hardly any sunlight coming in from the small window. Other than that, we enjoyed our stay.
Stayed 6 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good. Small rooms but clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, great breakfast, friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Priscilla

Stayed 1 night in Sep 2024

6/10 Okay

Claire

Travelled with partner
Liked: Staff & service
It was close to a Walgreens. Also close to a Muni station where any mode of metro could be used. The breakfast alternated between 2 sub par choices.
Stayed 7 nights in Sep 2024

8/10 Good

Esan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to restaurants bars and shopping.
Stayed 2 nights in Aug 2024