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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Exterior
Reception
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory-foam beds, individually decorated, individually furnished, desk
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪19 min walk‬
  • Place, San Francisco Bay
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(42 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 1,020 reviews
The price is €108
includes taxes & fees
28 Sept - 29 Sept
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
Laundry facilities, a 24-hour front desk and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Our customers tell us that they enjoy the helpful staff at The Catrina Hotel. During your stay, you'll be within walking distance of San Mateo County Event Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Just a 3-minute drive from San Mateo County Event Center and a few minutes from San Francisco Bay
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Reviews

The Catrina Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 401 out of 841 reviews
Rating 8 - Good. 225 out of 841 reviews
Rating 6 - Okay. 104 out of 841 reviews
Rating 4 - Poor. 49 out of 841 reviews
Rating 2 - Terrible. 62 out of 841 reviews

Reviews

8/10 Good

Marco

Travelled with family
Liked: Amenities
Issues with a/c and virtual check not available at registration time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

It works!

I’ve stayed at the Catrina several times while visiting family in the area. It’s clean, comfortable, affordable and convenient. Checking in, with someone on video is a wee bit dystopian, but it works. I recommend grabbing a bite act Heidi’s Pies nearby for some good old fashioned human interaction
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Catrina several times, and it is my go-to when visiting family nearby. It’s clean and modern and affordable. The location works well for me, and there’s a ghost kitchen nearby to pickup takeout, or Heidi’s Pies for some good old-fashioned comfort food with lovely human interaction. If you can deal with the virtual front desk (they’re helpful and friendly!) it’s a good place to stay. As a tea drinker, I really appreciate the electric kettle.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yifei

Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
I was on there one night but it was a great night. Check in was fast and easy (which was great because I was pretty tired). The room was nice and clean. But most importantly, it was quiet. The neighborhood was good. I walked across the street to the Japanese restaurant and got a great meal to go. Plenty of towels and complimentary coffee and water in the room. The bed was great! Lots of pillows (non with the Catrina skull like in the images, which was fine 😉). Definitely staying here again.
Stayed 1 night in Jun 2025

6/10 Okay

Jacob

Business traveller
Liked: Property conditions & facilities
Very easy check in process after hours. I really like that the location is right next to major freeways and near good restaurants. Mostly why I choose to stay here. Price was reasonable and the property seemed safe to me. What I didn't like was that my room smelled like old shower or a poorly cleaned bathroom. I suggest the cleaning process be scrutinized and adjusted to keep the servicer accountable for the rooms being not only clean but smelling fresh. Hot shower after 5-8 minute wait for the water to heat to. I almost gave up! Lastly, some of the shutter blinds on my window were broken and didn't block out the light from the common area. I suggest adding curtains so this will never be a factor.
Stayed 1 night in Jun 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very utilitarian. The beds were extremely comfortable and the best thing about the property. The bathroom was small but adequate. I would recommend this for business travellers but not for family stays.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jassin J, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

May Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Judite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Good stay affordable price. Very clean room . Very quick check in process. You get a passcode to your room, so no need to check out. Very secure and safe!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely an amazing stay for sure
Stayed 2 nights in May 2025

10/10 Excellent

Judite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bed!

Loved! Great mattress/bed!
Stayed 1 night in Jun 2025

6/10 Okay

Nathanael

Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my GF loved it, felt clean. Will definitely go back. It's cozy as well
Stayed 1 night in May 2025

8/10 Good

James, Princeton

Overall, good hotel. Wish they had EV charging. No breakfast. Rooms were average size, well appointed with nice bathroom. Would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go to place to stay when we come to Half moon bay
Stayed 2 nights in May 2025

6/10 Okay

Calvin, Henderson

Travelled with partner
Disliked: Amenities
Ok
Stayed 3 nights in Jun 2025

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teriffic place, nicely remodeled, quite modern. There's no room key, just a passcode you receive by email.
Stayed 1 night in Jun 2025

4/10 Poor

Calvin, Henderson

Disliked: Amenities
Ok
Stayed 3 nights in Jun 2025

6/10 Okay

Calvin, Henderson

Travelled with partner
Disliked: Amenities
Didn't like
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark R

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient quiet and comfortable. And affordable!
Stayed 1 night in Jun 2025

6/10 Okay

Hyungjun

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

blake

Stayed 1 night in Jun 2025

10/10 Excellent

Bella

Stayed 1 night in Jun 2025