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Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Outdoor pool, pool loungers
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom) | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1602 Crane Ct, San Jose, CA, 95112
  • Place, Casino M8trix
    ‪13 min walk‬
  • Place, San Jose Municipal Golf
    ‪4 min drive‬
  • Place, SAP Center at San Jose
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

7.8 out of 10
Good
(12 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(15 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(27 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom) | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

7.8 out of 10
Good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites San Jose Airport

Hotel in San Jose with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you're just a quick walk from Silicon Valley. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from PayPal Park and 9 minutes from Levi's Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a corner/local shop. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leo was nice but the facilities were mediocre and not well kept. There is also a large houseless population staying around the hotel as well, so someone should try to help them. We tried to help them too.
Stayed 1 night in Sep 2025

4/10 Poor

Zhen

Business traveller
Disliked: Cleanliness, property conditions & facilities
no elevator...
Stayed 4 nights in Aug 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall was good. The staff were very friendly and the hotel was clean. The only two issues were the homeless living along the street in front of the hotel and the pool is under maintenance.
Stayed 4 nights in Sep 2025

8/10 Good

Sunil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had a good spread. Good for long stay as the place has a kitchen and dishwasher.,
Stayed 2 nights in Sep 2025

10/10 Excellent

Artcel

Stayed 3 nights in Sep 2025

10/10 Excellent

Monette

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Leo

Stayed 5 nights in Aug 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is very nice, the rooms are big and clean. A few things that I didn’t like was the area around the hotel had many RVs parked with people living in them, none of the people living there caused any trouble but it made the area look dirty and feel a lil uneasy. The hotel also failed to mention that their pool/jacuzzi area was out of service, which made me very upset because I had planned to swim during my stay. Overall, the price and the suite size was a 10! Would stay again, when the pool is fixed.
Stayed 1 night in Sep 2025

10/10 Excellent

RIVERSIDE

Stayed 11 nights in Sep 2025

4/10 Poor

Eden

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Gross

This place is pretty gross overall. We got the 2 bedroom with 2 bathroom, living room and full kitchen suite. The room itself was nice and roomy, but the cleanliness was sub par, the location is absolutely awful (literally a homeless encampment outside) and the grounds were icky also. As far as the cleanliness of the room, there was a used bar of soap left by housekeeping from a previous guest, black hair in one tub, and fingerprints all over the fridge. Not to mention one fork only in the silverware drawer. Outside our room was a dirty band aide and we saw 2 used condoms on our way from our room to breakfast. The pool was murky looking and under construction. The homeless encampment is very off putting and something I assume management could and should call the city to report it to in an attempt to have it relocated. One of the homeless folks parked their car in the hotel lot and was going back and forth from their trailer to the car right by our car and room. We felt unsafe overall. Additionally, there is no elevator, which was fine for us as we are able bodied and can drag our bags up flights of stairs but this is was not notes on the hotels description. The no pool and no elevator alone should lower the price to stay here. Lastly, $250 for a safety deposit is about 2-3 times what typical places charge. Just stay somewhere else.
Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jiyoung

Stayed 6 nights in Aug 2025

10/10 Excellent

Monette

Stayed 4 nights in Sep 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

mirna a

Stayed 2 nights in May 2025

2/10 Terrible

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appeared nice on the website; however, the reality was very disappointing. The surrounding homeless encampment was overwhelming and made the area feel unsafe. Individuals were walking around the property and even knocking on doors, which was extremely unsettling. The pool was in terrible condition—green and clearly unsanitary. The beds had a horrible smell, making it impossible to rest comfortably. To make matters worse, the front desk staff were unfriendly and unwilling to take responsibility for the many issues we encountered.
Stayed 1 night in Sep 2025

2/10 Terrible

dale

Disliked: Cleanliness
There was no where to park our truck and car that we were towing. the streets were lined with homeless trailers. we were so uneasy that we did not even check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Monette

Stayed 4 nights in Sep 2025

10/10 Excellent

Mireyba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice. Very comfortable and clean. Just my luck had crazy neighbors both times. It was horrible. First one was a couple and they were fighting really bad that everything we were able to hear. I had my family with me so it was horrible. I don’t fight in front of my kids. So my babies were scared. Second night we got teens that came in and it was horrible again. They were jumping and throwing each other in the walls. You could hear them. Fighting in there. It was 3am and they woke me up with all the yelling. It was just horrible. Other than that it was good.
Stayed 2 nights in Jul 2025

6/10 Okay

Quoc

Disliked: Property conditions & facilities
Homeless people and Rv is part around this hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Orllie, Scotts Valley

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and at a good price for two beds and two bathrooms it was really nice to stay at would do it again!!!
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities
Theres alot of homeless near the parking lot and it made me worried about my car though out the night very scaty people!
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was unique that the security deposit was more expensive than my actual night stay at the hotel but overall amazing experience
Stayed 1 night in Aug 2025