The Condado Plaza Hotel

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Dates

January 2026

February 2026

2 outdoor pools, pool umbrellas, pool loungers

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down duvets, in-room safe, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Restaurant
Air-conditioning
Gym
Breakfast available
Parking available

Explore the area

999 Ashford Avenue, San Juan, 00907

Place, Condado Beach
‪1 min walk‬
Place, Parque La Ventana al Mar
‪10 min walk‬
Place, Casino del Mar at La Concha Resort
‪14 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

26 sq m
City view
Sleeps 2
1 King Bed

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

27 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

Very good

36 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Oceanfront

Very good

36 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Good

111 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony

35 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Bay View

26 sq m
Bay view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Exceptional

26 sq m
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

64 sq m
City view
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

100 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Good

36 sq m
City view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Good

36 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Good

27 sq m
Bay view
Sleeps 4
2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

331 sq m
3 bedrooms
Ocean view
Sleeps 6
2 King Beds and 2 Single Beds

Bay View King Room with Balcony

Sleeps 2

Deluxe King Room

Sleeps 2

Deluxe Two Queen Room

Sleeps 4

Family Room

Sleeps 4

Oceanfront King Room with Balcony

Sleeps 2

Oceanfront Two Queen Room with Balcony

Sleeps 4

Standard King Room with Balcony

Sleeps 2

Standard Two Queen Room with Balcony

Sleeps 4

Junior King Suite with Jacuzzi

Sleeps 2

Oceanfront King Suite

Sleeps 2

Mobility Accessible King Room with Bathtub and Balcony

Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

Sleeps 4

Mobility Accessible King Room with Roll in Shower

Sleeps 2

Junior King Suite with Balcony

Sleeps 2

Oceanfront King Suite with Balcony

Sleeps 2

Similar properties

Pool
Hot tub
Spa
Free Wi-Fi

includes taxes & fees

3 Feb - 4 Feb

About this property

The Condado Plaza Hotel

On beach with 2 outdoor pools for sandy fun near Parque La Ventana al Mar

At The Condado Plaza Hotel, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the resort's 2 restaurants. Housekeeping is available on request.

The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Condado Plaza Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. 2 outdoor pools, 2 restaurants and a 24-hour gym are available.

Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
Full breakfast served daily for a fee
Valet parking and self-parking available for a fee
Splash around at the waterslide or swim in the 2 outdoor pools
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a 24-hour gym, kayaking and a playground
Guests have great things to say about the location and the helpful staff
Steps from Condado Beach and 9 minutes on foot from Parque La Ventana al Mar

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 2 outdoor swimming pools at The Condado Plaza Hotel, and enjoy summer activities such as snorkelling and kayaking.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. For a fee, parking is available.

This 4-star San Juan resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11:00 AM.

The Condado Plaza Hotel has 2 restaurants on site.

Starbucks – This coffee shop only serves light fare. Open daily.

Aqua Bar – This bar is located by the pool. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Parking and transport

Electric car charging station on site
Parking on site (USD 25.65 per night; includes in/out privileges)
Valet parking on site (USD 31.22 per night)
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 25 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aqua Bar
Starbucks

Things to do

2 outdoor pools
24-hour gym
Billiards/pool table
Children's pool
Kayaking
Playground
Shopping
Snorkelling
Water sports equipment
Waterslide

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
6,449 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
10 floors
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1963
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60.00

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 38.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 7 to 25 per person
Self-parking fee: USD 25.65 per night (in/out privileges)
Valet parking fee: USD 31.22 per night
Early check-in fee: USD 60.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado

Condado Hilton

Condado Hilton Plaza

Condado Plaza

Condado Plaza Hilton

Condado Plaza Hilton Hotel

Condado Plaza Hilton Hotel San Juan

Condado Plaza Hilton San Juan

Plaza Condado Hilton

Plaza Hilton Condado

Condado Plaza Hotel San Juan

Conrad San Juan Condado Plaza Hotel San Juan

San Juan Conrad

Condado Plaza Hilton Resort San Juan

Condado Plaza Hilton Resort

The Condado Plaza Hilton

The Condado Plaza Hotel Resort

The Condado Plaza Hotel San Juan

The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6/10 Okay

Andrea

17 Oct 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

John

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet (except for occasional loud music from the pool during the day), safe, clean, good location. The beach is small and adjacent to a busy bridge, so it doesn't have a true beach vibe. Pools are large with plenty of chairs. The staff is friendly and helpful. Two minor complaints: the vending machine near the pools was broken the entire time, bathroom mirror is difficult to use because the sink extends out too far. Overall, a decent place in an upscale area.

Stayed 4 nights in Oct 2025

10/10 Excellent

Litisha

Travelled with family

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning views! The property was clean and staff were excellent. Very walkable area to local restaurants.

Stayed 5 nights in Oct 2025

6/10 Okay

Shelly

Travelled with family

15 Oct 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

The beach view is about the only good part. The hotle was super noisy at the pool and beach area. They had people to put out chairs for peple staying at the becah and whne i asled g or two , they said that we could just find one that was out. The two left were by the water and covered in sand and water. They were three boys and they just sat and talked . We left for dinner and came back and none of our 3 eys worked . We went to the front desk to ask why and she said we made more keys . I then told her we ave been gone for 2 hrs , so she made new keys but not feeling safe at thei point. They gave our key to a random hotel guest without my liscense . The room was not clean o showered to go to be bed and by time i got to the bed , my feet were black.(dirty tile) when i qent to get in bed i foldeed covers down to get in and the botyom sheet was only half of the bed . No mattress cover either , so we had tonsleep on the blanket forn the bottom sheet..so gross!! Every hilton ive been to double sheets on mattress . Dont stay here . The curtain were white and on the bottom of them, it was black (like our feet)

Stayed 1 night in Oct 2025

10/10 Excellent

Allison

15 Oct 2025

Stayed 2 nights in Sep 2025

6/10 Okay

Sally

Travelled with family

15 Oct 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Most of the staff were nice and polite. The hotel is very old and in bad shape. Only one elevator worked so there was allot of wait time. The rooms were not clean. I literally wiped the counters down myself. The light switch had I assume red lipstick on them that wiped off. There were hairs on the floor in the bathroom. We got in so late I just cleaned it myself so we could go to bed. The beds were absolutely miserable. I think the mattress haven't been replaced in probably 20 years or they bought the cheapest mattresses ever made. The shower glass was disgusting. Tip: lime away. The entire beach area is probably 30 yards long by 30ft wide. The hotels part was about 1/4th that. It was so tiny, rocky, and littered we left within 10 minutes. Our shower leaked all over the floor no matter what we tried to do to fix it. It also wouldn't turn completely off so ran non stop. The closet, coffee maker, refrigerator, and only storage was an open area in the bathroom which made it very difficult for a family of 4 to make work. The view of the water from the balcony was nice, but there were several times we couldn't enjoy it for the smell of marijuana. The pool area was good and the bar tenders at the pool were nice. Definitely not a place we would go back to.

Stayed 5 nights in Oct 2025

8/10 Good

Rebecca

Travelled with partner

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We thought we booked a oceanfront room, but apparently through expedia it doesnt tell the hotel but we had to pay for the upgrade and there was construction going on. I have ptsd so being awoken at 8 by drilling into the wall im sleeping next too wasnt fun.

Stayed 8 nights in Oct 2025

8/10 Good

shanan

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2025

10/10 Excellent

Tatyana

Travelled with group

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice would stay again

Stayed 3 nights in Oct 2025

10/10 Excellent

Latisha

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was nice. The hotel was not over crowded or busy. Only downside in the main lobby there was only one working elevator. The pool area was beautiful and the pool side food was delicious

Stayed 4 nights in Oct 2025

4/10 Poor

Mariannette, Avenel

Travelled with family

13 Oct 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

This property really needs an upgrade badly Bathrooms with kitchenette is not appropriate and unhealthy aside that there is no privacy The slide doors are a joke they are not stable and don’t provide privacy I won’t be staying here again. Location is great but the cost is high for the quality you get Recommend choosing another hotel so you won’t get disappointed

Stayed 1 night in Oct 2025

10/10 Excellent

Zach

12 Oct 2025

Stayed 3 nights in Oct 2025

8/10 Good

Taziah

Travelled with family

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved that the beach was connected and included lunge chairs and towels. Also like the on site bar options.

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar, Flushing

Travelled with family and small children

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great pools

Stayed 1 night in Oct 2025

2/10 Terrible

EDUARDO

12 Oct 2025

Disliked: Cleanliness, amenities

I was check in to a room that ain’t have no smart tv and the television cord was rip from the tv . The room was dirty and smelly the front desk receptionists had to change my room then when I got into my new room I put on the side lamp light next to the bed and it broke off the wall . The WiFi connection was terrible going in and out . The employees was rude and mean the hospitality was terrible . They was looking at me with evil stairs making me feel very uncomfortable . Never again will I visit this hotel again in my life

Stayed 7 nights in Sep 2025

10/10 Excellent

Timothy Michael

11 Oct 2025

Stayed 2 nights in Oct 2025

6/10 Okay

Mariannette, Avenel

Travelled with family

11 Oct 2025

Liked: Cleanliness

Did not use facility but it can use a refurbishing

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

11 Oct 2025

Liked: Amenities

Clean room and beach view

Stayed 4 nights in Oct 2025

2/10 Terrible

JERISSA

Travelled with group

11 Oct 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Rooms were terrible.

Stayed 4 nights in Oct 2025

6/10 Okay

Diana

Travelled with partner

11 Oct 2025

Disliked: Amenities

Limited beach area not exactly beach front Room was damp and the floors were wet and slippery at all times. We slipt and fell twice

Stayed 7 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with partner

11 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome

Stayed 6 nights in Sep 2025

10/10 Excellent

Kimberly

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room view was amazing, swim up bar was also amazing. The piña coladas were 10/10 .

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

10 Oct 2025

Liked: Cleanliness, amenities

Yes

Stayed 2 nights in Oct 2025

10/10 Excellent

Chaz

9 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about this hotel. They let me check in way earlier and I loved every thing about the property. If you are on the fence, jump off and book this hotel.

Stayed 4 nights in Sep 2025

8/10 Good

Khalid

Travelled with family

8 Oct 2025

Liked: Amenities

They charge more than what they initially described in the price tag.

Stayed 3 nights in Oct 2025

The Condado Plaza Hotel

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Photo gallery for The Condado Plaza Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse)

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Room, 3 Bedrooms, Oceanfront (Penthouse)

Bay View King Room with Balcony

Deluxe King Room

Deluxe Two Queen Room

Family Room

Oceanfront King Room with Balcony

Oceanfront Two Queen Room with Balcony

Standard King Room with Balcony

Standard Two Queen Room with Balcony

Junior King Suite with Jacuzzi

Oceanfront King Suite

Mobility Accessible King Room with Bathtub and Balcony

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

Mobility Accessible Two Queen Room with Bathtub

Mobility Accessible King Room with Roll in Shower

Junior King Suite with Balcony

Oceanfront King Suite with Balcony

Similar properties

Hilton Garden Inn San Juan Condado

About this property

The Condado Plaza Hotel

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds