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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Lounge
Terrace/patio
Lobby
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

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1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(157 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(105 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Patio

Deluxe Room, 1 King Bed, Non Smoking, Patio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Patio

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Patio

7.0 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton San Rafael Marin County's great location. During your stay, you'll be within walking distance of Marin County Civic Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Californian cuisine and pool views while dining at Hillside Tavern
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Marin County Civic Center and a few minutes from Dominican University of California
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Hillside Tavern – This poolside restaurant specialises in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 683 out of 1230 reviews
Rating 8 - Good. 308 out of 1230 reviews
Rating 6 - Okay. 117 out of 1230 reviews
Rating 4 - Poor. 72 out of 1230 reviews
Rating 2 - Terrible. 50 out of 1230 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sumeetinder

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Sheraton should spend a buck

Fantastic location central to anything in Marin county. Sitting on a knoll with great views, nice pool and hot tub, excellent front desk and staff. The property was beautiful. The room we stayed in, #204, was dated and in serious need of a refresh. It smelled of cigarettes, there was actual blood stains on the rug. Not kidding, small spots, biggest was 2 inches, but it was blood, not wine or ketchup. The bathroom had a tub/shower. Similar to what you might see in the nineties. Beds were comfortable, food was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Management did nothing to curtail an infestation of 60+ kids screaming at the pool all day and into the evening. One of the worst experiences ever at a hotel resort.
Stayed 1 night in Jul 2025

8/10 Good

Shuqing

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

richard

Liked: Amenities
Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Staff was great! Clean room!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable beds, quiet rooms, nice pool, friendly staff, clean and comfortable
Stayed 3 nights in Jun 2025

2/10 Terrible

Shamim

Business traveller
You’re hotels is unsafe.Some one break in my van when parked in your hotel parking lots and took lots of my expensive stuff (Credit cards Terminal,Cash register machine and other items (Clothing)
Stayed 6 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee maker in room. No fan in bathroom. Breakfast too expensive. Otherwise, fine.
Stayed 1 night in Jul 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Eniko

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rohan

Stayed 5 nights in Jun 2025

8/10 Good

Linda

Stayed 1 night in Jul 2025

6/10 Okay

Teresa, Rocklin

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a party of 4 but breakfast was only included for 2. This was not clear. Breakfast tickets were also not given during check in. Room only had 2 bath towels and bathroom walls had stains. Pillows were nice.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Fine

The room was clean and quiet except for freeway noise. The hotel seemed outdated and could be really nice if remodeled. It was a bit cumbersome to get to the lication of our room. Only two towels for 3 people. Very basic. No frills. Kids loved the pool.
Stayed 2 nights in Jul 2025

4/10 Poor

Erenio

Disliked: Property conditions & facilities
the service was great. the cooling system sucked. the maintenance man said 81 was normal for the room with the AC up. no it is not. 81 degrees should not be normal for a alleged 3 star hotel. the AC did not work.
Stayed 4 nights in Jun 2025

8/10 Good

Tanvir

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in San Rafael

Had a great experience here. Great courtyard with pool and hot tub.
Stayed 1 night in Jun 2025

8/10 Good

Kira

Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness
The friendliness of the staff was outstanding. I also really liked that they only serviced the room every other day, which is a great way to save water, electricity and cuts down on staff expenses. The breakfast was very nice, hot and fresh. They even had plain Greek yogurt with great fruit selection-YEAH!!
Stayed 3 nights in Jun 2025

6/10 Okay

Pauline Del

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Nice amenities. Pool was a hit but it wasn’t warm enough for us to use. The room was a bit dark on the ground floor. They did not clean it very well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025