4/10 Poor
Dakota
Travelled with family
24 Aug 2025
Disliked: Cleanliness, property conditions & facilities
Not great
All employees were kind and helpful and loved the cookies/popcorn every evening but otherwise we weren’t pleased with our stay. Our first room smelled like smoke even though we requested a non smoking room when booking so we got moved to another available room. The floors in our new room were SO dirty— there was visible dirt lying around everywhere and especially in the corners of the room and bathroom. The floors were so dirty that everyone’s feet were literally black so I ended up using a towel to wipe the floor several times because after requesting room service the next day, no one ever came to clean the room. Our bathroom door didn’t open and close properly and we had to fight with the door knob to get the bathroom door open. The bath tub drained very slowly, to the point where water would pool up in the tub while showering. There was also hair everywhere— on the floor, in the bathroom, on the toilet, on the tv stand/nightstand. Breakfast was also offered but it was VERY limited.
Dakota
Stayed 3 nights in Aug 2025