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Hampton Inn Santa Cruz West, CA

2.5 star property

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Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2424 Mission Street, Santa Cruz, CA, 95060
  • Place, Natural Bridges State Park
    ‪13 min walk‬
  • Place, University of California Santa Cruz Arboretum
    ‪3 min drive‬
  • Place, Santa Cruz Wharf
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪59 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(40 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hampton Inn Santa Cruz West, CA

This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Santa Cruz West, CA. During your stay, you're just a quick walk from Swift Street Courtyard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Monterey Bay and a few minutes from University of California, Santa Cruz
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Santa Cruz West, CA. Self parking is free.

This Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2021
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 640 reviews
Rating 8 - Good. 155 out of 640 reviews
Rating 6 - Okay. 41 out of 640 reviews
Rating 4 - Poor. 8 out of 640 reviews
Rating 2 - Terrible. 21 out of 640 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Lamarah

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 10 nights in Nov 2025

10/10 Excellent

Mihai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2025

8/10 Good

Nina

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good and the room was clean; however, the front desk staff could be more welcoming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay here and will keep this hotel in mind for future visits.
Stayed 1 night in Nov 2025

8/10 Good

Kai

Stayed 3 nights in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very clean, quiet, and Wow the rooms are huge 🙂 Staff is great and I would recommend this to my family and friends.
Stayed 1 night in Nov 2025

6/10 Okay

Dani

Liked: Property conditions & facilities
Disliked: Staff & service
Shower did not drain at ALL the last morning Although we stayed for 3 days we did not get housekeeping- when I checked out and voiced this dissatisfaction I was curtly notified that housekeeping had to be requested- was not informed at check in
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near UCSC. Big clean room, great blackout shades and wi-fi. Friendly staff. Walkable to fun restaurants and shops.
Stayed 2 nights in Nov 2025

10/10 Excellent

Duane, Bakersfield

Stayed 1 night in Sep 2025

8/10 Good

Kelly

Stayed 2 nights in Oct 2025

6/10 Okay

Carlos

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall, okay stay for the price and location. Place is petfriendly. Room was clean but defienetly smelled of dog
Stayed 3 nights in Oct 2025

8/10 Good

Bill

I recommend asking for room on the parking lot side. Street side quite noisy. I had people next door who were talking loud all night so the staff moved me and upgraded me without me asking for upgrade. It was like 2 different hotels. Quiet and peaceful. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was well-maintained. The room was spacious with very comfortable beds. I would definitel
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fairly new and in good repair. It is clean and comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Johnjeffrey

Great
Stayed 1 night in Oct 2025

8/10 Good

Vicki

Stayed 1 night in Oct 2025

10/10 Excellent

Sonja

Stayed 1 night in Oct 2025

8/10 Good

brent, novato

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place safe quiet
Stayed 1 night in Oct 2025

10/10 Excellent

mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Arden

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
We are local but stayed here for our wedding, us and many members of our wedding party stayed in rooms here. We were hanging out in our room one night with our bridal party and we received a couple knocks about noise complaints but quieted down. (I later heard many other hotel guests being loud throughout the night after we went to sleep and had to put ear plugs in to get a good rest.) the night of our wedding we came back to the room to change for 10 minutes and received a knock from the odd front desk guy telling us we were being too loud. We had been in the room for maybe 5 minutes and were quickly leaving. When we checked out they would not let us check out and said they would charge us extra for the noise complaints. This was the first we heard of this. I was disappointed that we told our bridal party to stay there given the way they were treating us. Never staying here again and I plan on speaking to their managers as soon as possible. Strange and unprofessional staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025