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Quality Inn Santa Cruz Downtown Area

Property class: 2.5

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Photo gallery for Quality Inn Santa Cruz Downtown Area

A hotel room with two beds, a desk, a chair, a desk lamp, and a framed picture on the wall.
A hotel reception area with a counter, a sign indicating 'Quality by Choice Hotels', and a glimpse of a dining area with a table and chairs.
A kitchen with wooden cabinets, a granite countertop, a coffee machine, a toaster, and a television mounted on the wall.
A patio area with a round table and chairs, surrounded by a green railing and a staircase.
A hotel lobby with a seating area, a reception desk, and a view of the street.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1101 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Efficiency, Nonsmoking, Accessible

A hotel room with a TV, a desk, two beds, a wooden cabinet, and a window with curtains.

1 King Bed, Efficiency, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a chair, a lamp, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Nonsmoking, Accessible

A hotel room with two beds, a desk with a television, and a door.

2 Double Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

A hotel room with a bed, bedside tables, a chair, a desk, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Patio

7.8 out of 10
Good
(21 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a desk, and a window with curtains.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

A hotel room with two beds, a kitchenette, a door leading to a bathroom, and a small seating area.

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, a chair, and a wooden cabinet.

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, 1,327 reviews
The price is €105
includes taxes & fees
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About this property

Quality Inn Santa Cruz Downtown Area

This hotel features coffee/tea in a common area, a seasonal outdoor pool and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Quality Inn Santa Cruz Downtown Area offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and designer toiletries. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Santa Cruz Downtown Area. During your stay, you'll be connected to a shopping centre and just a quick walk from Ocean Street. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a terrace and a vending machine
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from University of California, Santa Cruz
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Santa Cruz Downtown Area. Self parking is free. A complete renovation of Quality Inn Santa Cruz Downtown Area was completed in May 2023.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Quality Inn Santa Cruz Downtown Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 1013 reviews
Rating 8 - Good. 368 out of 1013 reviews
Rating 6 - Okay. 192 out of 1013 reviews
Rating 4 - Poor. 91 out of 1013 reviews
Rating 2 - Terrible. 66 out of 1013 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property Friendly and helpful staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean,pretty and conveniently furnished. We will definitely be back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ good breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Limited continental breakfast and fine. Hot Belgian waffles. Staff was great. Give Jay a raise. Pet friendly and close to the beaches.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price Staff was very friendly and the rooms are clean It’s not a resort but if you want a nice place to stay while visiting the area I’d recommend this place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
spacious, quiet, family friendly
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Patrick

Late breakfast 8am. Was gone. AC unit very noisy. Northeast place just ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like location and breakfast
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Jian-Jia

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Richard

TV stand was dusty. Room was pretty clean. Make a lot noise on second floor since I stayed on the fist floor.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Close to shops and restaurants.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

CATHERIN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this clean, quiet property.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Michael

Liked: Staff & service
It was nice to have the room cleaned and beds made the first night, but didn’t receive the same for the other three nights. We ate waffles, pastries, bananas, juice, and coffee. The one small window in room could have used a curtain to block out some light in the morning and night. It was a good for the price we paid on our budget.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Amit

Disliked: Cleanliness
Bathroom lock was broken. sheets were not cleaned and lot hairs on sheets.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than near by motels
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service
Staff were friendly, helpful & quick check-in & check-out.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Michelle

It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Lilly

Liked: Cleanliness, property conditions & facilities, room comfort
good just no internet and couldn't get tv channels. Great location and staff very friendly
Stayed 1 night in Jul 2025