6/10 OK
Kristen M.
2.5.2025
Hyvää: Siisteys
Benchmark Management is not the best
I've stayed in another unit at this property before. The location is AMAZING. The property is as described online. We arrived late at night and found NO bedding for the sofa bed. When I contacted the management company, they said it would be sometime the next day before they could get it out. I called the next day, after a miserable first night, and they did not respond. I called again because who wants to repeat a night with no bedding while on vacation, and they were very rude. They finally dropped off the bedding on the evening of the 2nd day of our stay. The bedding on the main bed was also not as pictured, but a twin-sized coverlet on a queen-sized bed. This is no fault of the owner, but a management company that seems not to have its customers first. Again, the unit is nice, mostly clean (some mold on the inner shower curtain, and old air filters stored under the bed). Overall, it is an affordable unit in a great location. I just wish the property managers were actually responsive.
Kristen M.
Yöpyi 4 yötä huhtikuussa 2025