6/10 Okay
Ernest
Travelled with family
25 Aug 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Our second time staying here and unfortunately I was a bit disappointed. The hotel is in a great location with easy access to the freeway. However I was very disappointed with the lack of cleaning service. We were gone from our room all day and was expecting the room to have been cleaned. I walked down to the front desk to asked for some coffee and fresh towels and asked the front desk why our room wasn’t cleaned and she responded by saying they give priority to the rooms that are being checked out rather than the rooms that will be used for multiple nights. For the rate I was charged I feel as all rooms should be cleaned or at least be given fresh towels. At the very least they could have told me during check in that our room may not have cleaning service and I would have been fine. Dining at the hotel restaurant is also nonexistent as both times I’ve stayed here the restaurant was not available. Nice place to stay but expect these services not to be available to you. Not sure I will stay here again next year.
Ernest
Stayed 2 nights in Aug 2025
