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Quality Inn & Suites

2.5 star property

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Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Place, Graton Resort and Casino
    ‪4 min drive‬
  • Place, Sonoma County Fairgrounds
    ‪4 min drive‬
  • Place, Charles M. Schulz Museum
    ‪7 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Quality Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, multilingual staff assistance and a vending machine are on-site.
Quality Inn & Suites offers 61 accommodations with a safe and coffee/tea makers. 49-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Graton Resort and Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Just a 4-minute drive from Old Courthouse Square and a few minutes from Sonoma County Museum
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Santa Rosa hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 733 reviews
Rating 8 - Good. 176 out of 733 reviews
Rating 6 - Okay. 106 out of 733 reviews
Rating 4 - Poor. 63 out of 733 reviews
Rating 2 - Terrible. 96 out of 733 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast had eggs ,sausage and waffles. Very reasonable price
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room had sticky floors. The was really hard the close. Definitely needs to be remodeled. It needs an elevator for the people that have trouble with stairs.
Stayed 2 nights in Aug 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel accommodations. Noisy 2nd floor above: stomping and dragging…luggage? 6pm-2am, next door: slamming open and close of door, cell phone: excessive talking in the hallway.
Stayed 1 night in Aug 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The Quality Inn & Suites was a great place to stay for a quick trip. The price was very good as well.
Stayed 1 night in Aug 2025

2/10 Terrible

Direk

Stayed 1 night in Jul 2025

10/10 Excellent

David

The person up front was quick and courteous and the room was really clean Thank you
Stayed 1 night in Aug 2025

2/10 Terrible

Tonihya

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Travelled with partner
Liked: Amenities, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2025

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the bed. It was hard and grinded.
Stayed 1 night in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was filthy. No streaming for tv. Moldy break on free breakfast. Back of chairs at breakfast area was filthy. I couldn’t wait to get out! Very very disappointing… will not go back
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Minuses: Guests need to be informed of no elevator. Stairs had not been vacuumed. Ice bucket in room had trash in it; maid had not checked it. Walls are paper thin. Door between Room 209 & 211 did not close/lock on 209 side. Pluses: Room was clean & bed was comfy. Staff responded quickly to issues in a friendly manner.
Stayed 1 night in Jul 2025

8/10 Good

Marla

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was comfortable and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and the staff. We're awesome...
Stayed 1 night in Jul 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, amenities
The hotel is dirty and falling apart. Had to screw in the security guards chain to get room. Tiles in bathroom were broken and loose. Very dangerous. It was filled with construction workers that were loud. Ask to be moved to another room they said they had none.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacquelyn

Travelled with family
The outside hides what an amazing steal this hotel provides its guests! The room blew my mom and I away! Beds were so comfortable, special features in the bathroom mirror I’d never seen before and the cleanliness of the room was greatly appreciated after a long day out exploring/wine tasting. Would recommend this hotel if traveling in or around the Sonoma area.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jul 2025

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures online made the property look better than how it presented. The rooms were not clean. There appeared to be make up stains in the sink in the bathroom and on the inside of the door of the bathroom in our room. We were nervous about the cleanliness of the room because of this. There were also some loud travelers in the lobby arguing.
Stayed 2 nights in Jul 2025

10/10 Excellent

JACK, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient, the staff was very nice and accommodating. Good bed and pillows and I got a good night's sleep so I was happy
Stayed 1 night in Jul 2025

8/10 Good

Virginia

Travelled with family
The room was great, along with th price. Such a nice reprieve with a large and spacious room, comfortable bed and good pillows
Stayed 1 night in Jul 2025

8/10 Good

Troy

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly. Everything was clean except for the carpet in the lobby, hallways, and stairs. Those areas needed a vacuuming. Unfinished painted walls in indoor public areas. The room itself was nice and clean. I don’t remember hearing neighbors from the room even though I could hear them when we were in the hallway. Not enough towels for the 3 people I made a reservation for but they were easy to obtain. Lastly the TV went out in the whole hotel on the second night. Overall not bad for the money and would stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was very dirty there was long hairs everywhere.. shower didn’t drain. Tv didn’t work. Curtains didn’t block sun out
Stayed 1 night in Jul 2025