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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Garden
Reception
Building design
Exterior
Classic Double Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • San Cristobal Hill
    ‪17 min walk‬
  • Plaza de Armas
    ‪2 min drive‬
  • Costanera Center
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Balcony

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 Queen Bed (Petit)

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Double Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Castillo Rojo

Luxurious ski hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless Internet access.
Hotel Boutique Castillo Rojo offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 36-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Costanera Center and a few minutes from Plaza de Armas
  • Airport, railway station and theme park shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo – This bistro only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1923
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 35.0 per day.
  • Cots (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 607 reviews
Rating 8 - Good. 86 out of 607 reviews
Rating 6 - Okay. 10 out of 607 reviews
Rating 4 - Poor. 4 out of 607 reviews
Rating 2 - Terrible. 4 out of 607 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

We had a really great stay at this hotel, we were celebrating our anniversary and the staff really helped to make it special. The building is stunning, and very convenient for exploring the park.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel- very friendly and welcoming. Breakfast was excellent too. Great area- loads of restaurants and activities nearby in easy walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the reception staff exceptional, in particular Jorge, Veronica and Alvaro. The evening wine reception with fellow residents was fantastic, very enjoyable with shared stories and tales from adventures.
Stayed 3 nights in Apr 2025

10/10 Excellent

mushuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Laurianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The team here was so lovely! Everyone was nice and ready to make your life easy at every turn. The rooms are beautiful, the wine hour is a great chance to meet other people staying in the hotel too. I enjoyed the stay very much.
Stayed 5 nights in Mar 2025

8/10 Good

ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice stay.

We had a nice time at the hotel . It is lovely - in a nice location. My only complaint is that my daughter was sick and to extend late check- out for 5 hours required payment of 1/2 an additional day’s stay. Maybe that’s standard but seemed a little expensive to me. Aside from that, we had a very nice stay and enjoyed the furnishings and ideal location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun place to stay! friendly staff, the breakfast was great. highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were exceptional. They took care of all our needs, from boxed breakfasts to accommodate early morning outings, to arranging taxis. We enjoyed happy hour with other travellers. Many restaurant options close by. We felt very safe with all the precautions the hotel had in place. Would definitely recommend and stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Unique, eclectic and a bit bohemian red castle in a vibrant neighbourhood of Bella Vista. The staff are excellent, always available, and very, very, helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
A unique, eclectic, and a bit bohemian style. Excellent location in the Bella Vista neighborhood, a few steps from the funicular. The staff wonderful. Very, very, helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location. Easy walk to plenty of bars and restaurants. Love the daily sunset wine and greet in the lounge with other guests. Great way of getting first hand tips. Staff are extremely helpful and friendly. Beds very comfortable. Freshly prepared scrambled eggs and bacon and good selection on breakfast buffet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Nice lounge for guests with a daily free drink. The hotel is in a great neighbourhood -
Stayed 2 nights in Mar 2025

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
A great boutique hotel Wonderful in all respects
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
this place is absolutely the best little hotel i’ve ever stayed at. very clean. the staff is amazing. so helpful with questions. excellent recommendations for what to see and how to get there. the breakfast is really good. i cannot say enough good things about this place. 100 !!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Chattanooga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The staff was friendly, helpful and considerate. Nice little breakfast and happy hour each day. Very close to terrific range of restaurants and entertainment. Metro a short walk. People with mobility issues my find the stairs challenging.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeff, Dundas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome and the staff were super amazing to help organize all our transportation, activities & dinner reservations and is in a fantastic location. Thank you Lautaro & Veronica for all your help!! Highly recommend!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Very attentive staff. Nice location
Stayed 3 nights in Mar 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Amazing staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly helpful, property is beautiful, location great.
Stayed 1 night in Mar 2025

10/10 Excellent

Tad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially selected this hotel because I only was going to be In Santiago for 1 1/2 days and wanted to ride in the closed streets bicycle event held every Sunday and there was a nearby bicycle rental store. I didn't realize it was so close to so many restaurants and other tourist sites. Facility has a beautiful shaded patio and the staff was super friendly even letting me partake in the afternoon free happy hour even though I checked out that morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Historic, quaint, extremely accommodating and friendly staff. Great location and many choices for restaurants and nightlife. Highly recommend.
Stayed 2 nights in Mar 2025