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The Hotel Saratoga, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Hotel Saratoga, an Ascend Collection Hotel

Exterior
Lobby
Exterior
Hallway
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3291 S Broadway, Saratoga Springs, NY, 12866-6203
  • Place, Saratoga Spa State Park
    ‪2 min walk‬
  • Place, Saratoga Automobile Museum
    ‪3 min drive‬
  • Place, Saratoga Performing Arts Center
    ‪4 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

The Hotel Saratoga, an Ascend Collection Hotel

Hotel with free parking, 4-minute walk to Saratoga Spa State Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool.
The Hotel Saratoga, an Ascend Collection Hotel offers 74 air-conditioned accommodations with free newspapers and coffee/tea makers. 60-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Saratoga Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Hotel Saratoga, an Ascend Collection Hotel gets good marks from our customers. During your stay, you're just a quick walk from Saratoga Spa State Park. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the value of their stay
  • Just a 4-minute walk from Saratoga Spa State Park and a 4-minute drive from Saratoga Casino and Raceway
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
The Hotel Saratoga, an Ascend Collection Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly The Hotel Saratoga, an Ascend Collection Hotel. Self parking is free. A complete renovation of The Hotel Saratoga, an Ascend Collection Hotel was completed in August 2023.

This 3-star Saratoga Springs hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Spa City Bistro – On-site bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spa City Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at The Hotel Saratoga, an Ascend Collection Hotel.

Property is also known as

The Hotel Saratoga
Best Western Plus Saratoga Springs
The Hotel Saratoga, Ascend Hotel Collection Hotel
The Hotel Saratoga, Ascend Hotel Collection Saratoga Springs

The Hotel Saratoga, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne-Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This modern and well designed hotel was perfect for our needs. Didn’t use the spa, but the pool looked lovely if it had been a summer visit. The breakfast had protein choices, which makes for a great start on a vacation day, much appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming and personable. In a day and age where fewer people are able to hold a conversation, each of the staff members absolutely could and did! The room was clean and spacious. The bed was more than comfortable. The breakfast also had a nice variety of foods and the hot food served varied by the day. We were very happy with our stay!
Stayed 2 nights in Nov 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Hotel and staff is great Will stay here every time we come to the area. Breakfast is a hot combined with Continental which makes it really nice.
Stayed 3 nights in Sep 2025

4/10 Poor

Christopher, Budd Lake

Travelled with partner
Disliked: Cleanliness
Filthy shower head (fungus)uncomfortable bed and pillows, but good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Manoj

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
clean room and friendly staff. breakfast included.
Stayed 1 night in Oct 2025

8/10 Good

Virginia

Stayed 1 night in Oct 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Thin walls! Noises from elevator, hall and room next door were super loud. Nice place but not the best sleep based on this.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to always offer oatmeal as a healthy and cheap option, but not the pre-packaged ones which are less filling and tasty!
Stayed 4 nights in Oct 2025

10/10 Excellent

David, Pittsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. The rooms are efficient and well kept. Included breakfast is up to standard and there is space to eat. Has a nice open line area and you can even get drinks at the bar without feeling like you are going into a dark cave. The hallways/carpets are a bit worn, but otherwise this is a nice, efficient and reasonably priced hotel that is convenient for what we were doing in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The staff is very friendly. The Continental Breakfast is served in a nice, sunny, decent size of dining area. One particular queen-size bedroom is a bit "sinking" in the middle. It may be the time for replacement. Beyond that, we had a very nice stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Theodore

Stayed 1 night in Oct 2025

2/10 Terrible

Rachael

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set up is more like a motel, but very quiet and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Mingyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to Saratoga spa state park. Facing route 9 but no noise in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

max

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the checking process was easy and the staff member who checked me in was very helpful and informative of things to do in the area, breakfast was also good.
Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was mostly clean; bathroom could use a little more attention. Our toilet paper holder was missing as well. Room and beds were comfortable, area was quiet and staff were super friendly and helpful. Would stay here again. Definitely not walkable but still pretty easy to get to where you needed to be in Saratoga Springs.
Stayed 3 nights in Oct 2025

4/10 Poor

MASHAWNDA, Augusta

Liked: Cleanliness, staff & service
I recently stayed at this hotel and had a mixed experience. On the positive side, the staff were friendly and courteous, the rooms were clean, and the hot water was excellent. The customer service team was responsive, although they could benefit from additional training to improve their overall service. However, I have significant concerns regarding the hotel's location and security measures. The area is considered unsafe, which was confirmed by the staff themselves. Unfortunately, my car was broken into on the property, and I was shocked to discover that there are no security cameras in the parking lot or hallways, despite signs indicating 24/7 surveillance. This lack of transparency and false advertising is concerning. To make matters worse, I suffered a burn injury to my mouth and lip due to the bistro restaurant's negligence the night before the break-in. Given these issues, I would caution potential guests to carefully consider their decision to stay at this hotel. While some aspects of the hotel are satisfactory, the safety and security concerns outweigh the positives.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

DENNIS

Stayed 3 nights in Oct 2025

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