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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
4404 I-75 Bus. Spur, Sault Ste. Marie, MI, 49783
  • Place, Lake Superior State University
    ‪3 min drive‬
  • Place, Soo Locks
    ‪5 min drive‬
  • Place, Water Street Historic Block
    ‪5 min drive‬
  • Airport, Sault Ste. Marie, MI (CIU-Chippewa County Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Sault Ste. Marie
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 987 reviews
The price is €77
includes taxes & fees
15 Dec - 16 Dec
Best Western Sault Ste. Marie

About this property

Comfort Inn

Hotel in Sault Ste. Marie with free breakfast and fitness centre
An indoor pool, a fitness centre and a sauna are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Comfort Inn offers 85 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Tanglewood Marsh Golf Course. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Lake Superior State University and a few minutes from Soo Theatre
Comfort Inn offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Free self parking is available.
Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:30 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie
Comfort Inn Sault Ste Marie
Comfort Inn Hotel
Comfort Inn Sault Ste. Marie
Comfort Inn Hotel Sault Ste. Marie

Comfort Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 774 reviews
Rating 8 - Good. 254 out of 774 reviews
Rating 6 - Okay. 147 out of 774 reviews
Rating 4 - Poor. 68 out of 774 reviews
Rating 2 - Terrible. 38 out of 774 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy access from I -75, convenience to Applebees, and to Soo locks, the Marine museum, shopping, etc.
Stayed 2 nights in Aug 2025

2/10 Terrible

Miranda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down! And I woke up with bug bites! The pool was gross, it had food at the bottom of it, the key cards didn't work, we had to get a new key card every time we returned to our room. We stayed in a suite and the pull out was a single, I've never seen that in all the suites we've stayed in, it was tiny. This hotel definitely needs some updates and cleaning for the price you charge to stay!
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Pictures were not accurate.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Comfortable beds and clean rooms, but the staff was horrible. Had several guests staying in different rooms we knew who had to repeatedly replace their key card during their 2 night stay. We’ve never had a problem with key cards or had to replace them. Every time we’d go down to the front desk the woman there would state “someone must have keyed the cards wrong”, then denied it was her (even though it was). When checking in 5 minutes early we were told our room was still dirty, which we understood. Came back later and had to wait behind a couple who were looking for a hotel room. 15 minutes of the front desk person calling various hotels in the area while I waited and another person behind me. Then the phone rang and she answered that. I was finally checked in and given no directions on where to find my room and was simply told she apologized for the wait and was “just trying to help someone”. I understand helping someone, but the people trying to find a place to stay both had phones in their hands and helping them after your guests would have been the more appropriate option. The breakfast was inedible and nearly empty an hour after opening. No one filing utensils or coffee. I came back an hour later with the rest of my family and it was even worse. The pool was murky and the odor of chlorine was uncomfortably strong. We would never stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Austin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nigel

Disliked: Staff & service

Very let down and disappointed stay

Less then pleased. Hotel over all was just ok. Greated in a freindly manner at checkin. Now for the flaws. During our 4 night stay room was not cleaned while we were out. We needed toilet paper and towels called the desk they said they would have it up shortly this was at 830pm. By 9am the next morning no towles no toilet paper was delivered. We went to the front desk at breakfast there they gave is a roll of tolet paper and towels. When told that we requested thos over 12 hrs ago she just said sorry and went on with her day. Also there rooms over look thr indoor pool. No care was given about kids screaming and yelling until thr pool closed at 11pm. We had to ask the lady cleaning an ajoinging room to come in and service the room. All she did was grab the trash and dirty towles. We also found out when we got there and in the room. The volume button on the remote didnt work so i told them came back to a different remote. This the volume worked but power button didnt. By this time asking for help was a lost cause. Tv channel choies lacked so much we purchased a roku to watch tv in the evening. Nor looking to stay there again especially for a suite and the rate i paid.
Stayed 4 nights in Jul 2025

10/10 Excellent

NICOLE

Stayed 1 night in Jul 2025

10/10 Excellent

NICOLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and conveniently located. Breakfast options were nice. Indoor pool and hot tub
Stayed 1 night in Jul 2025

4/10 Poor

MaryKay

Travelled with family
Disliked: Amenities, property conditions & facilities
rooms were okay, but staff was almost non-verbal. Nobody attending desk. Nobody attending breakfast area with no monitoring of food. Could not even eat breakfast either day!
Stayed 2 nights in Jun 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway interchange. Clean facility and was greeted immediately by the on duty manager. Check in process was fast and efficient. Room was clean and well equipped. Would stay here again and recommend to others.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Needs updates

Staff was very friendly lower rates are because hotel is in dire need of updates! Carpets throughout are super old so they just look dirty and gross
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly & helpful. Breakfast was good and options for just about anyone. Room was clean and inviting,plenty of towels. The little lotion was nice and unexpectedly useful. I wouldn’t think twice about staying here again in the future if I’m in the Soo
Stayed 1 night in Jun 2025

6/10 Okay

Jhanik

Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
TV didn’t work, dated hotel
Stayed 1 night in May 2025

6/10 Okay

Kristen

Business traveller, Travelled with partner
Very tired looking. Smelled like old cigarettes, caulk in the shower area falling out, the front desk person looked like we disturbed her while she was sitting there. Like the location, any the bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility and great rates.
Stayed 5 nights in Apr 2025