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Best Western Empire Towers

2.5 star property

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Photo gallery for Best Western Empire Towers

Restaurant
Lobby
Lobby
Exterior
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4100 W Shirley Place, Sioux Falls, SD, 57106
  • Empire Mall
    ‪5 min walk‬
  • Avera Hospital
    ‪2 min drive‬
  • Sanford USD Medical Center
    ‪5 min drive‬
  • Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Dining Table)

Room, 1 King Bed (Dining Table) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed (Dining Table)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Dining Table)

Room, 2 Queen Beds (Dining Table) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Empire Towers

Colonial hotel with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Empire Towers. During your stay, you're just a quick walk from Empire Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Denny Sanford Premier Center and 9 minutes from Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Empire Towers. Free self parking is available.

This Colonial Sioux Falls hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 90 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Empire
Best Western Empire Towers
Best Western Empire Towers Motel
Best Western Empire Towers Motel Sioux Falls
Best Western Empire Towers Sioux Falls
Empire Towers
Best Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel
Best Western Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls

Reviews

Best Western Empire Towers Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel stay

was a good stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

8/10 Good

Will

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast area was not very well stocked even though it wasn't very busy. No workers were refilling or cleaning up.
Stayed 1 night in Jun 2025

8/10 Good

mariah

Stayed 1 night in Mar 2025

6/10 Okay

Connie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The front desk personnel were excellent. The hot items for breakfast were horrible. First impressions on the outside of the hotel were not good. A serious facelift is needed for the outside of the hotel and areas around it. Promotional photos could almost be considered false advertising as they don’t match the actual property.
Stayed 2 nights in May 2025

6/10 Okay

Lillian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Abby

Stayed 2 nights in May 2025

8/10 Good

Annette

Stayed 1 night in May 2025

6/10 Okay

Jessie

Travelled with family
Rooms are not clean.
Stayed 1 night in Apr 2025

6/10 Okay

Jessie

Travelled with family
This hotel is very overpriced. I have stayed multiple times, due to last minute availability, and the rooms are always dirty. The breakfast is the only good part of the stay. It is very good.
Stayed 1 night in May 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Towels need to be replace ever day .
Stayed 2 nights in May 2025

4/10 Poor

Dori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sergejs

Disliked: Staff & service, property conditions & facilities
Very outdated hotel in
Stayed 1 night in May 2025

6/10 Okay

Amanda

Liked: Staff & service, room comfort
Front desk was nice enough. Area of hotel seems sketchy. The room we stayed in did not seem clean. The freezer was dirty on the inside, hand prints all over the outside of frig. The Mitch sink area was nasty ! Also not the best amenities in the room only 2 bath towels.
Stayed 1 night in May 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 3 nights in May 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the hotel were very unkept housing and it appeared to attract homeless people.
Stayed 4 nights in May 2025

2/10 Terrible

Keith

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not give a receipt for the stay will never stay here again.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude. It smelled bad. The area is dangerous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Quick and effective
Stayed 1 night in May 2025

8/10 Good

Jody

Travelled with partner
Liked: Amenities
Only thing that was not up to par was the satellite for the tv it kept going in and out
Stayed 3 nights in May 2025

10/10 Excellent

Melissa, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caraline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was very kind and explained things well when I checked in. When I entered my room; it smelled heavily of “wet dog”. I let the front desk worker know, and he apologized profusely, and changed me over to a suite for no extra charge. (Granted, the hotel was fully booked the night before I got there, and the hotel was very dog-friendly). I stayed two nights. There was a 24/7 diner a minute walk away from the hotel, as well as a grocery store and a Chili’s. There were some vagabonds that would walk around, and trash in the back parking lot; but I never felt in danger. Breakfast was actually pretty good. Biscuits and gravy were awesome. Scrambled eggs were fluffy and fresh. French toast sticks were kind of stale, but I still ate them! Juice was not good; from concentrate boxes. Ketchup packets were not refilled either morning I ate there. Coffee, tea, bagels, toast, omelettes, breakfast sausage (that was really good too). Vending machines and ice on all floors. (Drinks-only vending machines on second and third floors, with food and drink machines on the ground level.) Overall a good experience, especially for how reasonably priced it was. I only spent about $180 for two nights.
Stayed 2 nights in May 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in May 2025

10/10 Excellent

Don

Stayed 1 night in May 2025