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Best Western Empire Towers

2.5 star property

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Photo gallery for Best Western Empire Towers

Restaurant
Lobby
Exterior
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4100 W Shirley Place, Sioux Falls, SD, 57106
  • Place, Empire Mall
    ‪5 min walk‬
  • Place, Avera Hospital
    ‪3 min drive‬
  • Place, Sanford USD Medical Center
    ‪6 min drive‬
  • Airport, Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Room, 1 King Bed (Dining Table)

Room, 1 King Bed (Dining Table) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed (Dining Table)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Dining Table)

Room, 2 Queen Beds (Dining Table) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

King Room with Recliner

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Dining Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for Suite-2 Queen Beds, Non-Smoking, Kitchenette, Dining Table, Work Desk, Wi-Fi

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Dining Table, Work Desk, Wi-Fi

  • Sleeps 4

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4

Queen Room-Accessible

  • Sleeps 2

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Empire Towers

Colonial hotel with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Empire Towers. During your stay, you're just a quick walk from Empire Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Denny Sanford Premier Center and 9 minutes from Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Empire Towers. Free self parking is available.

This Colonial Sioux Falls hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 90 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Empire
Best Western Empire Towers
Best Western Empire Towers Motel
Best Western Empire Towers Motel Sioux Falls
Best Western Empire Towers Sioux Falls
Empire Towers
Best Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel
Best Western Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls

Best Western Empire Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Jean Rene Junior

Stayed 2 nights in Aug 2025

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Dirty, old, room smelled horrible
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an aging hotel that has been kept up very nicely. Hotel room is very decent but the bathroom is smaller than most.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Stayed 2 nights in Aug 2025

10/10 Excellent

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, our rooms, and hotel were great. Good breakfast with options.
Stayed 1 night in Aug 2025

8/10 Good

Gabrial

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel staff pleasant upon arrival, easy check in. Room was clean but less to be desired. We did not use any of the amenities or stay for breakfast before leaving. The room above us was noisy and we could hear people stomping around but not the hotels fault.
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Stayed 1 night in Jul 2025

10/10 Excellent

Colton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Wish the breakfast had more gluten free options
Stayed 1 night in Jul 2025

8/10 Good

Lacey

Stayed 2 nights in Jul 2025

2/10 Terrible

Eugene

Disliked: Staff & service
Was told after check in that they didn’t have a dog room available. Person working the check in was not friendly, rude and then for shift change. Had to book somewhere else. Did say hi when I walked past him smoking at the front door. He finished his cigarette before coming to the counter.
Stayed 1 night in Jul 2025

6/10 Okay

Kirsten, WILMETTE

Travelled with family
We only stayed one night. It’s in an industrial area. The room had a weird smell and the air conditioning was extremely loud. Breakfast is small and someone spilled scrabble eggs on the floor and staff wouldn’t clean it up.
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Liked: Staff & service
Close to mall
Stayed 1 night in Jul 2025

4/10 Poor

Clayton

I was double charged for the room
Stayed 1 night in Jul 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jul 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service
The property itself was a great place to stay ; but there was tough roads to hotel area as well as a sketchy motel in front of parking lot that was poorly maintained. Dining area was a bit too small to accommodate guests and felt cramped for most of the travelers.
Stayed 1 night in Jul 2025

8/10 Good

Leah

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent room, great breakfast

The hotel looks older and could use renovating. The room seemed decently clean but smelled musty. The continental breakfast in the morning had many choices and was the best part of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

jack

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and quiet!
Stayed 2 nights in May 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Felt unsafe around area. Beds were soft and sheets felt old. Tv was small and remote was hard to operate. No place to charge technology. Breakfast eggs were soggy. We won’t be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Okay but

My expectations, set by the online pictures, weren't met during my stay. The carpet was old and dark, and the pool area had a distinct, musty odor, suggesting it wasn't well-maintained. Given this experience, I will try to avoid both this specific hotel and its brand in the future.
Stayed 1 night in Jun 2025