2/10 Terrible
FIDENCIO
Travelled with partner
10 Mar 2025
Ok, 1st off let me say he asked me to write a review!! had me SCAN HIS QR CODE THEN says let me help you.. he hit ALL 5 ⭐'s on everything.. location service rooms..
So let me tell you about our stay. We checked into our room with a king size bed which is what we ordered.. but across the hall from us there was some loud and I mean really loud people.. with a dog that barked all night.( I called and complained multiple times they couldn't get them to be quiet eventually we changed rooms.) at about 11:00 we went up and really complained and was switched to another room.. room was clean and quiet so we were finally able to get to sleep super late.. I actually slept so well that we didn't wake up till almost check out.. but again we were up till late at night because of the noise across the hall from us..
The one other complaint I have is the HOT TUB didn't work.. so my thing is if you're going to rent a hotel and you have certain expectations like a hot tub or a pool call and verify there and working order.. but after the switch of the room everything was quiet.
KING SIZE BED HARD AS ROCK..
QUEEN BEDS WERE MUCH BETTER..
OUTSIDE doors were all kept locked for security key card needed for opening
FIDENCIO
Stayed 1 night in Mar 2025