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DoubleTree by Hilton Southampton

4.0 star property

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • Place, Stoneham Golf Club
    ‪12 min walk‬
  • Place, The Common
    ‪3 min drive‬
  • Place, University of Southampton
    ‪3 min drive‬
  • Airport, Southampton (SOU)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Queen Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Queen Room

  • Sleeps 3

Twin Room

  • Sleeps 2

View all photos for One Bedroom King Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

One Bedroom King Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 3

View all photos for Junior King Suite

Interior

Junior King Suite

  • Sleeps 3

Family Queen Room

  • Sleeps 3

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Leonardo Hotel Southampton
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,236 reviews
The price is €72
includes taxes & fees
30 Nov - 1 Dec
Leonardo Hotel Southampton

About this property

DoubleTree by Hilton Southampton

Suburban hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
DoubleTree by Hilton Southampton offers 135 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Southampton. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from University of Southampton and 8 minutes from Solent University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (112 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Self-parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

Reviews

DoubleTree by Hilton Southampton Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 225 out of 485 reviews
Rating 8 - Good. 129 out of 485 reviews
Rating 6 - Okay. 72 out of 485 reviews
Rating 4 - Poor. 28 out of 485 reviews
Rating 2 - Terrible. 31 out of 485 reviews

Reviews

8/10 Good

Shu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is suitably close to centre of Southampton. If you travel by car then it is very easy to access. The place is quiet and good dining options available at the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Kimberly, Birchington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very helpful, comfortable bed and quiet room. Unfortunately , the food in the restaurant wasn’t the greatest and breakfast expensive for what it was.
Stayed 1 night in Aug 2025

10/10 Excellent

Majed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment is related to housekeeping. They usually made the room late "after 3pm" for the next day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abbass

Stayed 1 night in Aug 2025

10/10 Excellent

Lee, Cowes

Travelled with family
Liked: Staff & service, amenities
Staff helpful when needed a sofa bed for my son
Stayed 1 night in Aug 2025

4/10 Poor

Sajeda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad odour in Room

We recently stayed at this hotel the overall hotel was clean and nice however the room we stayed was not comfortable at all. Every time we walked in the room the room had this horrible odour. We even spoke to the receptionist Ben and unfortunately he could not do anything other spray some room spray we weren’t able to change rooms due to the being fully booked. On top of the bed and pillows was so uncomfortable probably one of the worst hotels I have stayed in. Considering we stayed two nights we should have been given that option to change rooms. I wouldn’t stay there again
Stayed 2 nights in Aug 2025

4/10 Poor

Arronveer

Travelled with family and small children
Disliked: Staff & service
Do not order food at the restaurant inside the hotel. We had to wait 3 hours and when the food came it was totally wrong. Countless things couldn't be ordered either as ingredients were missing or "off" in the kitchen. Birthday event ruined. Manager was very aggressive and defensive when raising the issue.
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great but room did not cool well. Staff came and turned up fan speed. We had to open window to cool room.
Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Disliked: Staff & service, amenities, property conditions & facilities
I have been different 4* hotel, but I didn’t respect like this service since we checked in. 1)Parking- Different staff said different things. 2)Bedroom- Towels are yellowish colour, not white. Beding Cover and pillowcases, they both have greasy smell, and spots stain. 3)Bathroom- Shower rail holder was broken, shower head was yellowish, hand basin was blocked. 4)I didn’t expect I need to pay for hot chocolate for myself, one of the receptionist said because I ordered from the bar.( But the things was, nobody in the reception how can I ask?) 5)I didn’t expect there were No chocolate powder offer in the room at all, only essential brand coffees and Twinnings tea bags. ( Is that a 4* hotel service will be like this??) 6)We finished breakfast in the dining area, but we just hang around to finish our hot drink, one of the staff just shout out and talk with her colleague , breakfast time is finish at 10……(Is that a 4*hotel service will be like this??) 7)I saw different guests try to request something or asking somethings,they seems to have the same answer ( I didn’t know that, no one passed me a message, let me go to find out for that ) lol….lol…. (Is that a 4*hotel service will be like this??) They are only smile on you when you are checked out and leaving the hotel.lol….lol…. The review I wrote which is from my heart,and I went to different Double tree before, they were not like this honestly.Hopefully this review it will help your management team to looking for a new solution
Stayed 3 nights in Aug 2025

2/10 Terrible

Grant

Stayed 1 night in Aug 2025

10/10 Excellent

Kayron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 5 . We had 2 rooms next to each other. Everything was good . Breakfast was fantastic.
Stayed 1 night in Aug 2025

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Check before it's too late!

Hotel and room excellent. Bed mattress and bed pillows were tired, needed a new mattress and new bedding essentials. Reported to reception upon leaving, as nothing would have been done in a reasonable time frame out of hours. Apart from that, the hotel, bar and restaurant are good, staff excellent.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Staff & service
The hotel was by itself with its Carpark yet I was informed on arrival that parking was charged for at ap price of £7.50 yet the management had a disclaimer in the carpark regarding loss or damage and no security in car park so what was i paying for???
Stayed 1 night in Aug 2025

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hema

Travelled with family and small children
Liked: Cleanliness, staff & service
Perfect for resting, not enough to do at the facilities.
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Convenient to airport!

Great location, breakfast was great! Only letdown was the mattresses. Definitely could do with an update!
Stayed 1 night in Jul 2025

10/10 Excellent

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained and good service

Stayed 1 night in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
No responsibility for parking yet when you went to reception and booked your car in if you pay by card didn’t say that there was a charge but if you paid by cash they did £12 for a standard straight brandy £30 for sale and steak. No change in the tills day after today hoping you’ll just leave the change as a tip took £100 that they said was a deposit for things that I might book to the room, but I didn’t now I’ve got a wait days to get the hundred pound back.
Stayed 2 nights in Aug 2025

8/10 Good

Christine m

Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and checking out went very smoothly. Kind and courteous staff. Very informative with questions asked. Restaurant on site offered a variety of delicious choices. Great restaurant service. The hotel setting was very charming and peaceful. Family was able to get a quality sleep after an exhausting day of travel.
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Stayed 2 nights in Jul 2025

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights all good but didn’t get offered a cookie on check in which my daughter would have loved just felt embarrassed to ask
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jul 2025