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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

Free daily buffet breakfast
Pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
321 Center St, Ludlow, MA, 01056
  • Place, Wing Medical Center
    ‪8 min walk‬
  • Place, Haviland Pond Beach
    ‪11 min walk‬
  • Place, Randall's Farm and Greenhouse
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Leisure)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

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About this property

Holiday Inn Express Ludlow by IHG

Hotel with free parking, in the vicinity of Mount Holyoke College
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you're just a quick walk from Wing Medical Center. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Springfield Armory and 12 minutes from MassMutual Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 992 reviews
Rating 8 - Good. 323 out of 992 reviews
Rating 6 - Okay. 79 out of 992 reviews
Rating 4 - Poor. 24 out of 992 reviews
Rating 2 - Terrible. 14 out of 992 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert B

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, clean, and had a pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Aireen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location just wish it didn’t smell like paint as they had some ongoing construction work which was understandable. Otherwise, staff and breakfast was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has recently been renovated and the rooms are modern and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bed was comfy. Shower had good water pressure and could get hot unlike other hotel experiences being lukewarm. Staff was friendly late at night during check in as well as at early check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms fully upgraded. Slept like a baby. Great Chef for breakfast. Front desk staff very, very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and the front desk staff was exception’n
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Tamika

Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, Bfast was good. Only negative was floors really needed cleaning. Other than that it was perfect for our overnight stay.
Stayed 1 night in Sep 2025

8/10 Good

Lise

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here off and on for years. Great location for me! Excellent, attentive staff & nice rooms. Good breakfast as well!!
Stayed 1 night in Sep 2025

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You want to stay here!

What a wonderful stay. The staff was incredibly friendly and ready to accomodate. The breakfast was amazing-which was really the reason I chose that hotel. Location right off Mass Turnpike and central to our visit. The rooms were recently updated and the beds so comfy. Stay here!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rui

Stayed 11 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Joe

Ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was fantastic! The beds were extremely comfortable. Everything very clean. Would recommend to friends and family.
Stayed 1 night in Aug 2025

2/10 Terrible

Raymond

Stayed 1 night in Aug 2025

10/10 Excellent

Varinder

Stayed 1 night in Aug 2025

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. Breakfast was great ! Pool was perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly atmosphere.
Stayed 1 night in Aug 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine for an overnight while travelling.
Stayed 1 night in Aug 2025

10/10 Excellent

Pasquel

Travelled with family
Receptionist was thorough and very pleasant. Remodeled nicely. Location not very nice
Stayed 1 night in Aug 2025

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