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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

A buffet with labeled containers of omelets and other dishes.
An indoor swimming pool with clear lane markings, a lifeguard chair, and a pool ladder.
A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.
A spacious lobby with a fireplace, comfortable seating, and a view of the outdoors.
A hotel entrance with a covered porch supported by columns, a stone facade, and a parking lot in front.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
321 Center St, Ludlow, MA, 01056
  • Place, Haviland Pond Beach
    ‪11 min walk‬
  • Place, Randall's Farm and Greenhouse
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪14 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

A hotel room with a bed, a desk, an orange chair, a window with a geometric pattern, and a nightstand with a lamp.

Room, 1 King Bed, Non Smoking (Leisure)

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking (Feature)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a framed picture on the wall.

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, a desk, an orange chair, a window with a geometric pattern, and a nightstand with a lamp.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking (Hearing)

A hotel room with two beds, a TV, and a window with curtains.

Room, Accessible, Non Smoking (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Ludlow by IHG

Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Haviland Pond Beach. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes by car from Springfield Armory and 12 minutes from MassMutual Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1005 reviews
Rating 8 - Good. 317 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time come to Springfield we stay here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, rooms, breakfast wonderful!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay,pleasant staff,good breakfast,shower could have been a little cleaner but overall good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when visiting our grandson and family. Always enjoy knowing HIE will be very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and awesome selection of food options.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Great rooms, newly renovated and very clean. Breakfast was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great breakfast and staff was courteous
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

WILBERT

Liked: Cleanliness, property conditions & facilities
Great staff and a comfortable stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, friendly helpful. Clean rooms was a plus. The staff who makes breakfast are so kind .
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

BRITTNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Clean spacious room, nice breakfast area, pleasant staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The property was spotless and all the staff were so kind. The breakfast was delicious and items were refilled constantly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room breakfast was great every day a type of egg and a meat and either potatoes or biscuit or can make own pancake as well I’d rather have cereal that’s that or toast or bagel even some oatmeal or a cinnamon roll and juice or milk to drink
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Robert B

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, clean, and had a pleasant stay.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Mpho

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs to be updated and the breakfast options were not great. But the hotel room was decent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break fast was soo good. They had these little cinnamon rolls that were BOMB
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yunshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

PJ

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Staff were very helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has recently been renovated and the rooms are modern and clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly atmosphere.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here off and on for years. Great location for me! Excellent, attentive staff & nice rooms. Good breakfast as well!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay with friendly staff and a good breakfast and pool.
Stayed 3 nights in May 2023

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