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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Creator video - submitted by JetsettingJabber
Lobby
Meeting facility
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, free cots/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, 1,000 reviews
The price is €140
includes taxes & fees
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About this property

Marriott Springfield Downtown

Hotel with an indoor pool, 8-minute walk to MGM Springfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Springfield Downtown. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Bridge22 Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 13 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame
Marriott Springfield Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 13 meeting rooms. The business-friendly Marriott Springfield Downtown also features a garden, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

Bridge22 Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Currents – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 991 reviews
Rating 8 - Good. 306 out of 991 reviews
Rating 6 - Okay. 146 out of 991 reviews
Rating 4 - Poor. 70 out of 991 reviews
Rating 2 - Terrible. 60 out of 991 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.
Stayed 2 nights in Sep 2025

2/10 Terrible

Greta

Disliked: Staff & service, amenities
Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.
Stayed 1 night in Sep 2025

8/10 Good

Breanne

Stayed 1 night in Aug 2025

10/10 Excellent

Neslly

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Sep 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Quiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Iola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very convenient to food and casino. The noise throughout the night kept me up and i know its nothing you can control but I was on 16th floor and it was still loud.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

4/10 Poor

Yaritza

Stayed 1 night in Aug 2025

10/10 Excellent

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Prince

Stayed 1 night in Aug 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
I will recommended this location everyone was supper nice
Stayed 2 nights in Aug 2025

10/10 Excellent

catherine e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was was great !! Very friendly and wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Marriott/staff excellent.They fix issues fast.

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.
Stayed 1 night in Aug 2025

10/10 Excellent

Leena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was inconvenient
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean hotel with a helpful staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Laurie

I put the wrong date and I couldn’t cancel so I have no review.
Stayed 1 night in Jul 2025

10/10 Excellent

Tachinque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort

Decent overall

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.
Stayed 1 night in Jul 2025