Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Reception
Creator video - submitted by JetsettingJabber
Bar (on property)
Fitness facility
Club Room, 1 King Bed | Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Boland Way, Springfield, MA, 01115
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪6 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪14 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min walk‬

Room options

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Club Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Marriott Springfield Downtown

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Springfield Downtown. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Bridge22 Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 13 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame
Marriott Springfield Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 13 meeting rooms. The business-friendly Marriott Springfield Downtown also features a garden, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3.5-star Springfield hotel is smoke free.

Bridge22 Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Currents – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jaime, Bridgewater

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very courteous and friendly. Everything was very clean. My only complaint was that we had very loud neighbors singing, dancing playing music on a karaoke machine till well after midnight. We called to have security come and tell him to keep it down, which they did for about five minutes and then started back up again just didn't have the energy to call again. This went on till like 2 AM
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Although the room was modern and clean, the shower temperature never got hot. I asked if they could turn up the hot water or switch us to another room and they never got back to me.
Stayed 1 night in Jan 2026

8/10 Good

Lori

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff courtious. I did arrive late and wish the kitchen and bar stayed open later.
Stayed 1 night in Jan 2026

8/10 Good

June

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! Will definitely be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Chrystal

Stayed 1 night in Jan 2026

10/10 Excellent

Erol

Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Stayed 1 night in Dec 2025

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the shower didn’t work. However management applied extra points to our Marriott account to accommodate the inconvenience. Although a shower would have been better!
Stayed 1 night in Dec 2025

10/10 Excellent

Gayle

Stayed 1 night in Dec 2025

10/10 Excellent

Awildo

It was nice and updated. Staff was amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Danah

Stayed 1 night in Nov 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good if you're in town for a business trip but not if you're on vacation. We were looking for something a little more lively and switched to the MGM nearby. but this hotel is perfect if you're looking for something more low-key - nice clean rooms, breakfast buffet and great gym.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mehdi

Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful! Clean! Accessible from the highway. Love the restaurant food. Fun bar personnel. Courtesy personnel in the front desk. Close to everything. Beautiful view from my room. I will recommend it & I will go back anytime.
Dinner at the restaurant
View from the room
Lobby has a lot of history facts
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Stayed 2 nights in Nov 2025

10/10 Excellent

Yesenia

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Dorian

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Stayed 2 nights in Nov 2025

8/10 Good

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast at the hotel
Stayed 1 night in Nov 2025