Quality Inn St. Augustine Outlet Mall

2.5 star property

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Photo gallery for Quality Inn St. Augustine Outlet Mall

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Down duvets, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2310 State Road 16, St. Augustine, FL, 32084
  • Place, St. Augustine Aquarium
    ‪13 min walk‬
  • Place, St. Augustine Premium Outlets
    ‪15 min walk‬
  • Place, Adventure Landing
    ‪2 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪16 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(91 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn St. Augustine Outlet Mall

Hotel with free breakfast, in the vicinity of St. George Street
An outdoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn St. Augustine Outlet Mall offers 48 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This St. Augustine hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn St. Augustine Outlet Mall. During your stay, you'll be within walking distance of St. Augustine Premium Outlets. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from St. George Street and 10 minutes from Ripley's Believe It Or Not
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Inn St. Augustine Outlet Mall.

This St. Augustine hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Outlet Mall
Quality Inn Outlet Mall St. Augustine
Quality Outlet Mall
Quality Outlet Mall St. Augustine
Quality Inn Outlet Mall
Quality Inn St. Augustine Outlet Mall Hotel
Quality Inn St. Augustine Outlet Mall St. Augustine
Quality Inn St. Augustine Outlet Mall Hotel St. Augustine

Quality Inn St. Augustine Outlet Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 145 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Lynnette

If you advertise 100% smoke free then I shouldn’t have to be asked smoking or non smoking. There also shouldn’t be marijuana smoke either. We woke up to shower only to find out the shampoo and conditioner were completely out. Would’ve called the front desk but I was already wet.
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Jul 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

8/10 Good

Brenda

Stayed 2 nights in Aug 2025

8/10 Good

sandra

Stayed 1 night in Oct 2025

10/10 Excellent

sandra

Stayed 1 night in Oct 2025

4/10 Poor

cheri

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Nice staff, lobby is clean and average. Guest room was truly awful. Old, run down, not maintained, dirty. Really not what i expected. Woukd never recommend to travelers.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t spend the night.. walked out. Cockroaches and bed bugs
Stayed 1 night in Oct 2025

6/10 Okay

Glaiza

Stayed 2 nights in Sep 2025

6/10 Okay

willa

Disliked: Cleanliness, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesse

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

For only one night...!!!

Motel feel and not in walking distance of an outlet. Clean and well appointed rooms. Nice touch to have a refrigerator in each room as many tier 2 hotels charge extra for similar. Entry doors need painting. Flagler students woul probably put on two coats annually inexpensively. Rooms are $80.00 per night Monday through Thursday and higher over the weekend as of 08/31/2025. The photos online from the pool are misleading and we were told not reservation or confirmation was needed to park. Outside of the children running around at night and someone constantly checking to hear that there vehicle was locked (beep, beep, beep three times per hour) it was a safe stay.
Stayed 1 night in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean. The staff very friendly and helpful. The only draw back was the breakfast, it lacked a lot according to my grand children (not what we expected from the pictures).
Stayed 1 night in Jul 2025

10/10 Excellent

Himanshu, Apex

Travelled with family
Liked: Amenities
Rooms were clean and easy parking in front of the rooms. Close to the St. Augustine beach area.
Stayed 1 night in Aug 2025

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room nice neighbor room noisy

We had a very nice stay. Room clean , breakfast waffles coffee, juice good. Only complaint...Room next to us had several dogs that barkedxall night. Several people in room in and out all night. Rest of hotel quiet. Those guests hopefully leave soon. Really was not pleasant having them next door.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cheryll

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible room, bugs, ants, and mosquitoes

Stayed 1 night in Jul 2025

10/10 Excellent

Haysely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware ofparking fee

Clean, updated room. But the outside was somewhat dirty. Dirty, slimy water and vomit in parking lot area still not cleaned up by morning. Had to pay $11 for parking. But they had their own lot on site with plenty of spaces. This seems just like a ploy to get a cheaper price online. This hotel isn't near downtown St. Augustine so a car is needed. Convenient to interstate. Breakfast was good, but biscuits are awful.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisangie

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The stay was average. It did not align with the rating on hotels.com
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

8/10 Good

Kirby

Travelled with group
Liked: Staff & service
Average 2-3 star motel. Price was decent,location was close to interstate. No carpet and no thrills, just a place to lay your head. I would stay here again if needed a place for the night.
Stayed 1 night in Jun 2025