6/10 Okay
Dadrie
Travelled with partner
25 Aug 2025
Liked: Staff & service, property conditions & facilities
The hotel was fine. Pretty but not the luxury experience it touts. The view is bar none, and the sound of the ocean puts a smile on your face. It’s not quiet if relaxation is what you’re after. The patrons having fun at the pool and the music are quite loud requiring you to close the door for relaxing. The housekeeping is abysmal and again as a luxury hotel not something you expect to encounter as you’d imagine at least there is a supervisor that performs checks and balances. After checking in I had to abort my shower as I looked up and noticed clumps of hair attached to two walls. There was no apology, no manager to intervene as offered when I phoned the front desk. A young maid eventually came to clean this I and I was grateful. Three days later housekeeping came by again for the first and only official visit, evidenced by the made up bed -not clean sheets-and removed used towels. However the melted soaps, empty cleanser and shampoo bottles remained not to mention the trash. We resorted to wearing flip flops due to the sand and dirt accumulating on the floor- to be expected during 4 days of use at a beachside hotel. And to top that off they while leaving everything else used behind took the shower cap and all wash cloths without replacement. Could I have again called the front desk sure, should I have to? No. Also, given the lackluster first interaction I just decided to finish the stay and seek alternate lodgings on my next visit to an otherwise beautiful location.
Dadrie
Stayed 3 nights in Aug 2025
