6/10 Okay
Ashley, Northridge
28 Aug 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were very nice and the only positive about this property. My room was very dated. It did have fresh paint, but was not done neatly and was on furniture, curtains, and all switch plates. There was a sliding glass door, which opened, but no patio - on the 15th floor. It was screwed to keep it from fully opening but I’d consider it dangerous for kids. The thermostat had a plaque underneath it which explained the hotel controlled whether to have the heat or air conditioning on and to use your window, or dangerous sliding glass door, to regulate the temp. The thermostat only turned on a fan, which blew out the temp the hotel deemed appropriate. My shower did not drain properly, and was ankle deep with water while using. The bed was also very lumpy and had wells on each side from use. To top it all off, the property is under construction on the entire first floor. I wouldn’t stay at this property again. Remodeling, cosmetic updates, and furniture are needed, but won’t help with big issues - heating, air conditioning, plumbing, windows.
Ashley
Stayed 2 nights in Aug 2025
