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Hilton Garden Inn Chesapeake/Suffolk

3.0 star property

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Photo gallery for Hilton Garden Inn Chesapeake/Suffolk

Reception
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Reception
Pool
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5921 Harbour View Blvd, Suffolk, VA, 23435
  • Place, Regal Harbour View Grande
    ‪10 min walk‬
  • Place, Riverfront Golf Club
    ‪11 min walk‬
  • Place, Bon Secours Health Center At Harbour View
    ‪16 min walk‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Suite, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Living area | 32-inch LCD TV with cable channels, TV, pay films

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 2

Deluxe King Suite-Mobility And Hearing Accessible With 3x3 Shower

  • Sleeps 3

King Room

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible

  • Sleeps 4

View all photos for Room, 1 King Bed (Evolution)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed (Evolution)

7.6 out of 10
Good
(29 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Evolution)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed (Evolution)

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Room

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 3

Junior Suite With 1 King Bed And Roll In Shower-Mobility/Hearing Accessible

  • Sleeps 3

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About this property

Hilton Garden Inn Chesapeake/Suffolk

Hotel in Suffolk with 24-hour fitness centre and 24-hour business centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Hilton Garden Inn Chesapeake/Suffolk offers 135 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Chesapeake/Suffolk. During your stay, you're just a quick walk from Riverfront Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill and Bar
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Riverfront Golf Club and Regal Harbour View Grande
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and gift shops/newsstands are also featured at Hilton Garden Inn Chesapeake/Suffolk. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Suffolk hotel.

For a fee, guests can enjoy breakfast on weekdays from 6:00 AM to 10:00 AM.
The Garden Grill and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends: USD 10.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • 24-hour gym
  • Pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4,004 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately USD 10.95 for adults and from USD 6.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chesapeake Suffolk
Hilton Garden Inn Hotel Suffolk Chesapeake
Hilton Garden Inn Suffolk Chesapeake
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hilton Garden Inn Chesapeake Suffolk Hotel
Hilton Garn Chesapeake Suffol
Hilton Chesapeake Suffolk
Hilton Garden Inn Chesapeake Suffolk
Hilton Garden Inn Chesapeake/Suffolk Hotel
Hilton Garden Inn Chesapeake/Suffolk Suffolk
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk

Hilton Garden Inn Chesapeake/Suffolk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Cesar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in process was quick but staff was not friendly and felt rushed
Stayed 1 night in Oct 2025

10/10 Excellent

malena

Stayed 1 night in Oct 2025

8/10 Good

Carol

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Donta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large lobby area. Plenty of seating and lounging areas. Nice outdoor space along with separate smoking oasis. I don’t smoke but it’s nice to see they have a separate smoking covered patio area for them to enjoy. Clean room with suite options. I will be back
Stayed 1 night in Sep 2025

4/10 Poor

Jared

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was leaking way, maintenance couldn’t fix it until the next day. Checked about maintenance next day and they said they didn’t see the request. They put it in again and it was finally fixed. Asked for housekeeping because I was out of towels from the AC flood and was told no because they only do it every other day and they already went around at 8am.. they said they’d at least drop off towels but no towels when I returned that evening. The gentleman at the desk finally brought up towels himself. The hot tub jets or heating element were not working. They said they were going to get rid of the hot tub. The pool water was so cloudy that you couldn’t see your feet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to cruise port!
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately the cleaning staff apparently quit and the replacements were terrible. I arrived Fri late afternoon and room not ready. I checked out Monday, they never cleaned my room and the soap dispenser was empty. Fortunately I had some in my bag. No regular coffee in room.Then I got an added charge for $1.95 two days after checkout. Not worth a phone call to dispute. It wasn't for water because there wasn't any in the room. Very disappointing.
Stayed 3 nights in Sep 2025

8/10 Good

Edward

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean and staff was very nice. The room was lacking some amenities. There was only 1 coffee pod (tea and others). There were no extra blankets in the room.
Stayed 1 night in Sep 2025

8/10 Good

Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little pricy for its location and condition.
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice People

Very nice people work there.
Stayed 3 nights in Sep 2025

2/10 Terrible

Shannon

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The fifth floor hallway was very dirty. First 2 rooms weren’t clean. Not adequately stock for towels, nor could we get more until day 2. Roach crawled across where I was making my coffee in the lobby. I have worked and regularly stay at HGI properties. I’m sure it’s staffing issue but clearly there is an overall cleanliness issue as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Terry

Stayed 1 night in Sep 2025

10/10 Excellent

malena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sherica

Disliked: Cleanliness, staff & service
I informed the staff the water in the room didn’t get hot, the sink or shower. This was by far the worse experience I’ve ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Kiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

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