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The Grand Hotel

Property class: 3.5
VIP Access

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Photo gallery for The Grand Hotel

Lobby
Coffee/tea maker
View from room
Room service – dining
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Place, Sunnyvale Farmers Market
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Grand Hotel

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Grand Hotel. During your stay, you'll be within walking distance of Historic Murphy Avenue. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Silicon Valley and 10 minutes by car from Levi's Stadium
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 527 out of 1114 reviews
Rating 8 - Good. 262 out of 1114 reviews
Rating 6 - Okay. 158 out of 1114 reviews
Rating 4 - Poor. 83 out of 1114 reviews
Rating 2 - Terrible. 84 out of 1114 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

KEITH

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hot water never really got hot and I had to allow it to run several minutes before it got warm enough to shower. Tube was peeling and shower pieces or old caulk and debris in the corner. The temperature dropped at night so the bathroom and entrance into the room never got warm the section were the bed is the temp would get to 75 but the heat wouldn’t hold it at that temperature. Temp was set at 75 wake up and room temp would be 64. Called front desk and was told the unit was old and I would hav to turn to 70 until I feel it warming up and then adjust slowly to 75. I also asked for vending and ice machine and was told there wasn’t any.
Stayed 4 nights in Jan 2026

10/10 Excellent

FENG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room; efficient front desk; large room and restroom
Stayed 1 night in Jan 2026

6/10 Okay

Abek

Stayed 4 nights in Jan 2026

8/10 Good

Clarc

Liked: Cleanliness, staff & service
Very Good
Stayed 7 nights in Dec 2025

8/10 Good

Joalin

Travelled with family
Liked: Amenities
Staff were excellent. Breakfast coffee is good. Free coffee, hot water are plus. For me, the mattress was too soft. Need new ones. Room need some tender caress. Old smell. The size of room and double sink and huge bathroom are excellent.
Stayed 2 nights in Jan 2026

8/10 Good

Hieu, Medford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have breakfast at 6;30am
Stayed 1 night in Dec 2025

8/10 Good

alvin

Stayed 1 night in Jan 2026

6/10 Okay

Nathaniel

Stayed 3 nights in Jan 2026

2/10 Terrible

Edwin Mendez

Stayed 4 nights in Jan 2026

10/10 Excellent

Chelsea LeAnn

Travelled with partner
Liked: Cleanliness
Very clean
Stayed 2 nights in Dec 2025

8/10 Good

Kandi

Travelled with family
Liked: Cleanliness
Large room
Stayed 2 nights in Jan 2026

10/10 Excellent

M. joseph

Liked: Cleanliness
Ok
Stayed 9 nights in Dec 2025

10/10 Excellent

Willie, San jose

Stayed 2 nights in Jan 2026

6/10 Okay

Ana

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
Stayed 1 night in Jan 2026

4/10 Poor

Guillermo Leon, North Chesterfield

Business traveller
Liked: Amenities
Durthy and never vacuumed my rood during 17 days
Stayed 16 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Breakfast was awesome.
Stayed 1 night in Jan 2026

8/10 Good

Fieleen

Stayed 2 nights in Dec 2025

4/10 Poor

chris

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like paint and receptionist was not a nice person
Stayed 1 night in Dec 2025

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Elevator broke,
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth F

Travelled with family
Hot tub is empty,no electrical outlet for your in room coffee,when I went downstairs for coffee a roach was crawling over the sugar packets
Stayed 3 nights in Dec 2025

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far a terrible experience at this hotel. I will not recommend it to anyone. After getting checked in, I went into my room and noticed the bed was broken with a hotel in the mattress that sunk. I immediately went to the front lobby and asked to speak to the manager to get a different room. The employee was not helpful at all and then proceeded to give me the “manager’s number.” I then went to my room to call said number and realized he had given me the number to the lobby. The next morning I went to speak to the morning manager and still no manager was available for help. The breakfast offered was also mediocre and not what was advertised. And to make things worse, I was charged two different amounts despite getting similar rooms in two different reservations. I believe I need to be compensated for my terrible experience and lack of support from the hotel staff. I would like to submit a picture of the broken bed as proof.
Stayed 2 nights in Dec 2025

8/10 Good

David, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, large bathtub in bathroom which is nice.
Stayed 1 night in Dec 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service
The size of the room is very nice, and I loved the bathroom.
Stayed 6 nights in Dec 2025