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The Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Grand Hotel

View from room
Lobby
Coffee/tea maker
Minibar, in-room safe, desk, iron/ironing board
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Moffett Federal Airfield
    ‪7 min drive‬
  • Place, Shoreline Amphitheatre
    ‪9 min drive‬
  • Place, Googleplex
    ‪9 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Grand Hotel

Hotel in Sunnyvale with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Grand Hotel. During your stay, you'll be within walking distance of Historic Murphy Avenue. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 10 minutes by car from Levi's Stadium and 15 minutes from SAP Center at San Jose
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Reviews

The Grand Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 560 out of 1111 reviews
Rating 8 - Good. 256 out of 1111 reviews
Rating 6 - Okay. 141 out of 1111 reviews
Rating 4 - Poor. 82 out of 1111 reviews
Rating 2 - Terrible. 72 out of 1111 reviews

Reviews

6/10 Okay

Gloria

Travelled with family
Disliked: Amenities
Average. Amenities missing. No washcloths. No hot food for breakfast on Friday
Stayed 3 nights in Jun 2025

8/10 Good

Cerafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
Rooms are different in each building even if it’s the same reservation. The first room smelt bad enough for us to want to change rooms
Stayed 3 nights in Jun 2025

6/10 Okay

Varoujan

Stayed 4 nights in May 2025

10/10 Excellent

nancy

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Staff & service, room comfort

What happened?

The villa upon entry was beautiful! Cute and cozy! Until it’s bed time. Bigger, more comfortable pillows are a must! The mattress doesn’t fit, very uncomfortable and very low to the ground. As was the toilet. The bathroom sink is not deep and water goes everywhere! The kitchen floor was dirty with old, dried coffee on the floorboards. Not our first stay at the Grand yet first time being disappointed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

2/10 Terrible

TAWFIK

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer's service. Moldy Smelly in the villa. the breakfast was not Continental breakfast at all. Overall, it was bad experience I wished I booked somewhere else
Stayed 6 nights in Jun 2025

8/10 Good

Luz Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Services, breakfast and space
Stayed 1 night in Jun 2025

6/10 Okay

Salvador A

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Worried about the decline

I have always loved coming timo the Grand because of the convenience, free parking, free WiFi, and yummy breakfast. The new building is amazing and comfortable. BUT, the continental breakfast was the weakest ever. Toast and cereal only.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vamshik

Stayed 1 night in Jun 2025

10/10 Excellent

Karla, santa clara

Liked: Cleanliness, staff & service
Staff were extremely helpful. Nice breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, large rooms, and comfortable beds.
Stayed 1 night in Jun 2025

4/10 Poor

Nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: Nice spacious rooms. Updated bathrooms. Quiet. Cons: Continental breakfast was sub par if that. Only allowed 2 towels, even thought there were 4 guests. (Asked for more but was denied) What you see on the website is not what you get.
Stayed 2 nights in Jun 2025

4/10 Poor

Sukirti

Stayed 5 nights in Jun 2025

10/10 Excellent

Moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be peefect if saussage or ham & egg scramble were provided for breakfast.
Stayed 7 nights in Jun 2025

10/10 Excellent

Sungsik

Stayed 2 nights in Jun 2025

8/10 Good

Min-Yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy/safe parking with plenty of spaces. Hotel is very clean and staff are nice. The 2-Queen bedroom & its bathroom (#320) is spacious. However mattress and pillows were way too soft for us, and the aircon was so loud we had trouble sleeping. Breakfast selection was just average, but there are lots of restaurants in the neighborhood. The hotel is conveniently located and the area feels very safe. It was a good value overall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Haiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Sunnyvale
Stayed 1 night in Jun 2025

2/10 Terrible

VIJAYAKUMAR, oak brook

Disliked: Amenities
Breakfast is just a name myself and everyone walked in and walked out to eat elsewere There was couple pieces of toast a jar or cereal and some juice in a corner
Stayed 1 night in Jun 2025

10/10 Excellent

Yutian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My parents have a wonderful time here, they felt the bed is very cozy and thanks for water and fruits! ❤️
Stayed 1 night in Jun 2025

2/10 Terrible

Nibras

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room are absolutely dirty and the bed sheets are disgusting. Their villas look nice and clean in the pictures but they’re dirty. I found a cockroach in the hotel.
Stayed 8 nights in Jun 2025

2/10 Terrible

Jasmine

Stayed 1 night in Jun 2025

10/10 Excellent

LindaKay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were warm and friendly. The room was spacious and clean, included a small sofa along with a desk and chair, the bed was comfortable. I loved that there was a large tub in addition to the large shower. We arrived in time to enjoy a complimentary drink during happy hour and a continental breakfast was available in the morning. I would definitely stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

sokhary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I always stay at the Grand Hotel when i am traveling to Sunnyvale to visit family, but this time around, upon entering our hotel room, we felt how awfully dirty the floor was. The hard flooring was black, nasty, and uncomfortable. It gave us a sticky feeling to our feet. I know people wear shoes in their own house/hotel rooms but because we do not wear shoes inside our house/hotel rooms, we took initiative to use soap, water, and a towel to clean the floors ourselves. It was gross. The hotel should be keeping up with their rooms for what they charge. Also, the complimentary breakfast was terrible. They had very boring options: cereal with milk but did not have milk substitute for dairy allergies, bread/butter/jam with only 1 toaster to use, coffee, boiled eggs, and fruit. Not really much to choose from. I actually was looking for some warm breakfast like other hotels I've experienced: oatmeal, waffles, sausage, and eggs. Looks like it may be time to find a different hotel to stay at when visiting family. No, i did not make a complaint because i did not have time to waste as i was following a schedule for events. It was just extremely disappointing to encounter.
Stayed 2 nights in Jun 2025