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Cicero Grand - Syracuse North

2.5 star property

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Photo gallery for Cicero Grand - Syracuse North

Reception
Deluxe Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Indoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is €140
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cicero Grand - Syracuse North. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand - Syracuse North offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number Choice Hotels

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 100 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauriedee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! My daughters and I choose this hotel quite a bit!
Stayed 1 night in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lindsay

Travelled with family
The hotel was decent but they didn’t give any towels or change the garbage throughout our stay. They did mention that the beds would not be made or cleaning of our room during our stay but to not give fresh towels, or change the garbage was a bit shocking. They didn’t even give addition toilet paper we only noticed when we ran out and had to ask for more toilet paper.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

I liked the staff. I was a little upset about expedia charging me tax when i was traviling for the collage tax examp. And the management could not do anything. At the moment expedia customer service does nothing to help
Stayed 5 nights in Feb 2025

8/10 Good

Milton

Travelled with family
Liked: Staff & service

Good Stay

This is a pretty decent place to stay on a budget. My experience was good
Stayed 2 nights in Feb 2025

4/10 Poor

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lied to from the start

Well from the time I checked in there were issues. The room we paid to guarantee it was given away. We then had to switch to a different room where 1 of our children had to sleep on a comforter on the floor. Then we were told the manager would be in when we checked out in the morning and she wasn’t. Then the manager said she was going to give me a discount which still have not received and this was almost 2 weeks ago now. I tried calling and keep getting told she’s not available. Don’t lie to guests if you want them to come back. I’ve stayed here numerous times under the old name it had and now we’re not going back.
Stayed 1 night in Feb 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was leaking and third floor had a lot of black mold by the stair well
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely disgusting

It was absolutely disgusting! The front desk person did not fix the issue. We requested towels and her to look at the room. She never showed. The pool had a ring of grim around it that people scratched their names in. There was a ring of grim in the bathtub. Sticky stuff all over the floor. There was trash in the couch and grapes all over floor. My daughter found small round shaped candy on the floor. Stained dirty couch. Please look at the pictures.
Bathtub ring
Floor by garbage can
In couch
Couch cushion
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice 50th birthday

I stayed at Cicero grab food(1) one night with since friends for a night away to celebrate my 50th birthday. I booked my room online with no issues by brother on the other hand waited until we got to girl to decide he wanted his own room. There was a lil bump on the road doing sick because he didn't have a credit card. Needles to say things for a lil confusing but the lady at the front desk made the checking in not as stressful and no one got worked up or agitated. We all had a great night with no issues.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cicero Grand was great and easy to get to. No complaints.
Stayed 1 night in Feb 2025

2/10 Terrible

Eva

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sunchild Russell

Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tamatha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely book again
Stayed 1 night in Jan 2025

2/10 Terrible

Srinivasa, Clifton Park

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They took 45 minutes to check in, no TV remote and no information on how to call service desk & WIFI. Overall I don’t recommend this hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Ahshanaye

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness
.i6l7lll
Stayed 1 night in Jan 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok

Not a bad place to stay but definitely needs updating
Molding missing
Molding missing
Molding missing
Molding missing
Stayed 2 nights in Jan 2025