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Cicero Grand - Syracuse North

Property class: 2.5

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Indoor pool, outdoor pool
Free daily continental breakfast
Lobby sitting area
Lobby sitting area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Paul deLima Roasting Plant & Factory Store
    ‪15 min walk‬
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Premium bedding, pillow-top beds, desk, laptop workspace

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Cicero Grand - Syracuse North

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cicero Grand - Syracuse North. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Kimberly J

Travelled with family
Disliked: Amenities
We booked a room with 2 beds and a pullout couch. They refused to give us bedding for the pullout couch. The pool was very dirty looking. When I asked for extra towels the front desk questioned me about needing them. (There were only two towels in the room for four people) I would not recommend this hotel to anyone.
Stayed 1 night in Jan 2026

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The pool was closed. The room wasn’t very clean. There was a used bandaid under a table and nail clippings in the bathroom. There were 6 of us and they provided 2 bath towels, washcloths or hand towels.
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Liked: Property conditions & facilities
Heat didn’t work told staff she said turn off n back on that it was a problem with last people to did that n it still didn’t work tried to call her at front desk n go to front desk but she didn’t answer we were stuck in a room without any heat.
Stayed 1 night in Jan 2026

6/10 Okay

spiridoula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first day , the staff was super friendly, welcoming & helpful! The second day not so much… Did not try & accommodate my needs
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the rooms hadn’t been cleaned so we had to get another. I paid for 2 queen beds with a pull out couch. The beds were actually full beds and the couch was broken. The pool was a cloudy, slightly greenish color and the “gym” was 3 pieces of cardio equipment. I’m glad it was so inexpensive. You get what you pay for.
Stayed 1 night in Jan 2026

2/10 Terrible

Shelby

It
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean beds were comfortable shower was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

2/10 Terrible

Manal

Disliked: Staff & service
Stayed 3 nights in Dec 2025

6/10 Okay

Atka

Stayed 1 night in Dec 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt all over the floor and walls
Stayed 1 night in Jan 2026

4/10 Poor

Jessie

Travelled with family
Staff
Stayed 1 night in Jan 2026

2/10 Terrible

Brinton

Disliked: Amenities
Did not like the hotel at all.
Stayed 1 night in Jan 2026

6/10 Okay

Erica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was blowing cold air when it was 15 degrees outside. We requested for the room to be serviced, as their new policy stated they wouldn’t service if you stay greater than a day unless you requested it, and it never got serviced. The internet didn’t work, ice machines were broken, pool was out of service. Was a disappointment.
Stayed 2 nights in Dec 2025

4/10 Poor

Madison

Disliked: Cleanliness, amenities, property conditions & facilities
No pool. I booked it because of the pool. There is in fact no pool. Most other amenities were also non existent.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

8/10 Good

Carlos Rafael

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Dec 2025

2/10 Terrible

Olivia

Travelled with family
Disliked: Staff & service, amenities
We booked specifically because they listed a pool as one of their amenities, but when we arrived it was shut down (and didn't look like it had been opened in awhile). They would not refund our stay so we could go elsewhere, or otherwise provide any compensation. Then the rooms were a debacle - the first room had a door that did not lock, you could just push it open with no key. That room AND the room we were moved to had no sheets for the pullout bed and none available - we had to wait to put our kids to bed until she had washed a load of laundry (It was 10pm). They weren't able to give us pillows for the pull out (what??), but gave us *one* when pushed (I have two kids). The pullout was broken on the bottom corner, but thankfully my kids are little and could just huddle near the top. Many things were broken in the room (the shower wouldn't fully run) and the breakfast was missing key items (toast but no butter, bagels but no cream cheese, waffle machine broken, no drinking water available, etc.). It was very cheap, but a rough stay - you get what you pay for!
Stayed 2 nights in Dec 2025

10/10 Excellent

Green Leaf Industry

Stayed 3 nights in Dec 2025

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Staff is wonderful.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kadie

Travelled with family and small children
Disliked: Staff & service, amenities
Pool was unable to be used, which was probably for the best because it was green. We would not have chosen to stay here had we known. We had 8 very sad children. The rooms were not clean. Sticky floors and dirty walls. The wall locks for the doors were all busted. Not enough bedding or towels for our suit with a pull out sofa. Just an over all bad experience!
Stayed 1 night in Dec 2025

6/10 Okay

Juan Rafael

Stayed 1 night in Dec 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice facilities. Good breakfast options. Just be aware it’s not really a full service hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Kathy

The room was ok the bathroom was dirty! Never had any towels . No towels at the pool , if you ask for something, it’s like you’re bothering the front desk! The man who cleans up on my floor was very nice and helpful! And a woman I think is a manager was helping me as well ! Very nice place just think they need more help ! And a young Indian woman said I had to pay a 100 deposit I couldn’t understand for what but I pd for it and never received it back !! I’m still waiting
Stayed 4 nights in Dec 2025

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