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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Exterior
View from room
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, WonderWorks
    ‪2 min walk‬
  • Place, NBT Bank Stadium
    ‪19 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for 1 KING 1 ROOM SUITE MOBILITY ACCESS W/ TUB

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

1 KING 1 ROOM SUITE MOBILITY ACCESS W/ TUB

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King 1 Room Suite Hearing Accessible

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

1 King 1 Room Suite Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHOWER

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHOWER

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed 1 Room Studio Suite

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

1 King Bed 1 Room Studio Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 KING BED 2 ROOM CORNER SUITE

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

1 KING BED 2 ROOM CORNER SUITE

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds 2 Room Deluxe Suite

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

2 Queen Beds 2 Room Deluxe Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for 2 queen 2 room suite Hearing Accessible

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

2 queen 2 room suite Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 QUEEN BEDS 2 ROOM CORNER SUITE

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

2 QUEEN BEDS 2 ROOM CORNER SUITE

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(80 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two-Room King Suite-Non-Smoking

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Room Suite With 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Two Room Suite With 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • Free Wi-Fi

Two-Room Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6
  • Free Wi-Fi

King Studio Suite

  • Sleeps 4
  • Free Wi-Fi

King Suite - Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Two Room Suite With 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6
  • Free Wi-Fi

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6
  • Free Wi-Fi

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Two Room Two Queen Corner Suite

  • Sleeps 6
  • Free Wi-Fi

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Corner King Suite

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Queen Suite with Two Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6
  • Free Wi-Fi

View all photos for King Suite - Hearing Accessible

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

King Suite - Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

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About this property

Embassy Suites by Hilton Syracuse Destiny USA

This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites by Hilton Syracuse Destiny USA gets high marks from our customers. During your stay, you're just a quick walk from Destiny USA. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Destiny USA and a 4-minute drive from Erie Canal Museum
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel

Embassy Suites Hilton Destiny USA Hotel

Embassy Suites Hilton Syracuse Destiny USA

Embassy Suites Hilton Destiny USA

Embassy Suites Hilton stiny U

Embassy Suites by Hilton Syracuse Destiny USA Hotel

Embassy Suites by Hilton Syracuse Destiny USA Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 645 out of 1096 reviews
Rating 8 - Good. 202 out of 1096 reviews
Rating 6 - Okay. 110 out of 1096 reviews
Rating 4 - Poor. 66 out of 1096 reviews
Rating 2 - Terrible. 73 out of 1096 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wassss excellent would stay again in future
Stayed 1 night in Feb 2026

4/10 Poor

Pietro

Travelled with group
Liked: Amenities, property conditions & facilities
Room had an unpleasant smell.
Stayed 1 night in Feb 2026

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless amazing room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel had clean rooms and a hot made to order breakfast. Close to mall to shop.
Stayed 1 night in Feb 2026

10/10 Excellent

Uyoyo Charity

Liked: Cleanliness
Amazing but noisy
Stayed 3 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast, welcoming guest area with plenty of space and tables, family friendly atmosphere.
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 1 night in Feb 2026

8/10 Good

Bobby, Parksville

Travelled with partner
Liked: Cleanliness, amenities
It was okay
Stayed 1 night in Feb 2026

8/10 Good

William

Stayed 1 night in Feb 2026

2/10 Terrible

Cristin

Travelled with family and small children
Disliked: Cleanliness
Dirty, lacking room supplies, coffee creamer spoiled
Dirty sheets
Pull out bed sheets unchanged
Cribs and hair all over
Mouse droppings
Stayed 2 nights in Feb 2026

4/10 Poor

Adam

Stayed 1 night in Feb 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and facility. Breakfast was better than I expected with exceptional staff. Very helpful. Key card didn't work and the guy at the front desk immediately took care of it. Plenty of parking and a walk to the mall. Would definitely stay again. Reception at night was good. Restaurant on site looked good but did not eat there.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, spacious and clean. Amazing breakfast, cocktail hour was a lot of fun.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marian

Stayed 1 night in Feb 2026

10/10 Excellent

Christophe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Honestly, everything was perfect. If, i had to give you something to improve on. I would that there was a hanging light with exposed wiring,but its an easy fix. I will end up staying here again.
Stayed 1 night in Feb 2026

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious & clean rooms. I was concerned about the pool - there were large groups of kids that didn’t have adult supervision.
Stayed 1 night in Feb 2026

6/10 Okay

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The advertised walkway to destiny usa mall was covered in snow, not salted and not shoveled. If your going to advertise a walkway to destiny USA then you have maintain it when it snows. The bed was very uncomfortable.
Stayed 2 nights in Feb 2026

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
A great breakfast was included. Nice hotel, but we got a corner nook room with a very narrow window, which was a bit claustrophobic. Next time I would make sure I didn’t get that kind of room.
Stayed 1 night in Feb 2026

10/10 Excellent

DAVID

Stayed 1 night in Feb 2026

4/10 Poor

Riaz

Travelled with family and small children
Disliked: Cleanliness
The sofa bed sheets were dirty, the phone and tv were not working. Staff was rude.
Stayed 1 night in Feb 2026

10/10 Excellent

Kristina

Stayed 2 nights in Feb 2026

10/10 Excellent

Jaqueline

Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! It had a clean smell and it was a comfortable temperature when we arrived!
Stayed 1 night in Feb 2026

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super spacious. Check in staff was extremely efficient. Complementary breakfast was a nice touch. Made to order chef singing help lifted up the vibe! Great work.
Stayed 1 night in Feb 2026