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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
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Point of interest
Lobby
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Free daily cooked-to-order breakfast

Embassy Suites Syracuse

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1002)
The price is €209
for 1 room
includes taxes & fees
17 Jul - 18 Jul
Embassy Suites Syracuse

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, a quick walk to Destiny USA
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites by Hilton Syracuse Destiny USA gets high marks from our customers. During your stay, you're just a quick walk from Destiny USA. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute walk from Destiny USA and a 3-minute drive from Landmark Theatre
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, best breakfast

Travelling with 2 young children love the seperate room options. Also returned a 2nd time as the breakfast spread is phenomenal with made to order custom omelettes. The Managers daily cocktail reception is a nice touch as well. Only drawback is the fee to park. Last time we stayed there was no fee which made sense considering there are literally acres of available parking available out front.
Stayed 1 night in Mar 2025

8/10 Good

Jill

Stayed 2 nights in Mar 2025

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, great atmosphere.
Stayed 1 night in Mar 2025

2/10 Terrible

Sara, McGraw

Travelled with family
Disliked: Amenities
Overcharged for parking one vehicle had to call to get that fixed plus I was never told from the get-go that they charge for parking now $15 a night all I was given was a pass that said please put this in your window before midnight no mention of any sort of fee I've stayed at this place numerous times if you want to charge people fine but you need to at least make them aware of it from the start plus the hotel is run down and dirty I will not be staying there anymore
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience with this Hotel… Everyone was so nice and welcoming! I will definitely stay here again because the staff was awesome!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathinee

Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Travelled with family, Travelled with group
Disliked: Staff & service
we were in Syracuse for a volleyball tournament mistakenly we booked the wrong Embassy suit and canceled on line !! The property charged me a cancellation fee and it was cost to stay 1 night I was only staying one night Hilton customer service was rude and Totally unaccommodating i will stay with Marriot for all further business trips and vacations
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More Tv channels

The service was excellent the room was clean and perfect but I think they could add more Tv channels in the rooms but all in all I give it a 9 out of 10
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will stay here again. Clean spacious rooms. Has everything we need.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Stayed 1 night in Mar 2025

4/10 Poor

Corey

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Neshele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the hotel thinking everything was ok because I had already paid $250.00 online. After check out, I realized that I was charged online (before I arrived) and at the hotel of $250.00. NO ONE has an answer for me, the phone number online for Embassy Suites DOES NOT WORK. Customer service has transferred me 4 times. The room was OK, at best, and the bathroom door was broken, then charged $500 for 1 night stay. Pretty crappy experience all around!
Stayed 1 night in Mar 2025

4/10 Poor

Irene

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Demitria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean!
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Area was close to the mall, the indoor pool got crowded very quickly. The fitness area was empty. Not as quiet as I was expecting, children and drunk adults everywhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall good, but expected more

Amazing staff, will help you through any situation!! Room we were assigned, was dated, had marks on walls, and doors. Remote was missing back cover. Small stuff, that you expect to not be seen. Nice hotel for a nice stay in Syracuse, but for the price I would expect more.
Stayed 1 night in Mar 2025

10/10 Excellent

LENNARD

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charge parking whereas there are lots of parking space besides it and they donot tell yiu that its free to park there . Besides after paying overnight its posted there that park at your own risk
Stayed 3 nights in Mar 2025