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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Central New York Regional Market
    ‪11 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(68 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, 2-minute walk to Destiny USA
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites by Hilton Syracuse Destiny USA gets high marks from our customers. During your stay, you're just a quick walk from Destiny USA. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute walk from Destiny USA and a 3-minute drive from Landmark Theatre
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1010 reviews
Rating 8 - Good. 180 out of 1010 reviews
Rating 6 - Okay. 104 out of 1010 reviews
Rating 4 - Poor. 57 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Travelled with family and small children
Disliked: Amenities
We have stayed in this hotel many times. Front desk attendant was not nice. He charged us for parking. This was the first. We will be looking for other options.
Stayed 1 night in Sep 2025

4/10 Poor

Corrina R

We haven’t been there for over a year and now we will never be going back. My sister makes frequent stays at this hotel but after my experience that will also not happen again. First - now they are charging for parking!!! Second - Their bartender never showed up, so the 2 complementary drinks were not given. How hard is it to open a bottle of beer??? Third- the day of our check out, we left our room at 9:20 am to go down and have breakfast, when we returned to our room, housecleaning had already been in and stripped the bed!!! Check out is not until 11am. Our experience was so terrible. We will never return to this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel. But it’s in the middle of nowhere. The staff is absolutely wonderful and can’t do enough for you. The facilities are beautiful. But there is absolutely nothing around the hotel. There is a mole across the way, but it looks a little sketchy.
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

America

Stayed 1 night in Aug 2025

10/10 Excellent

Ronald R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, made recommendations for dinner. Property clean and smells good
Stayed 1 night in Sep 2025

2/10 Terrible

James, Horseheads

Disliked: Staff & service

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
was a bit to warm in room and thrmo. was set to 68,,, felt more like 70's , next time i just bring a small fan i guess, The breakfest staff was spot on, made the stay !!
Stayed 1 night in Aug 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay
Stayed 1 night in Aug 2025

8/10 Good

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,
Stayed 2 nights in Aug 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the NY State Fair
Stayed 2 nights in Aug 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025