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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Fitness facility
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
75 North St, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪3 min walk‬
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region by IHG. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel
Holiday Inn Auburn-Finger Lakes Region by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly Holiday Inn Auburn-Finger Lakes Region by IHG also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 399 out of 827 reviews
Rating 8 - Good. 224 out of 827 reviews
Rating 6 - Okay. 100 out of 827 reviews
Rating 4 - Poor. 46 out of 827 reviews
Rating 2 - Terrible. 58 out of 827 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, and awesome staff!!
Stayed 2 nights in Jan 2026

4/10 Poor

Cande

Disliked: Property conditions & facilities
I had to change rooms. The first one had hair in the bed and tub.
Stayed 2 nights in Jan 2026

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
Clean room, a little dated and worn. There is renovations being done in a lot of areas. The pool in the middle of the atrium makes for a very noisy echo environment full of screaming kids.
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities
I love this hotel. I stay here about 8 times a month for work travel and the staff is fantastic, Nichole and Sheldon at the front desk are wonderful. The room is clean and best are so comfy.
So cozy!
Stayed 1 night in Jan 2026

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No breakfast was given hotel was disgusting. The room was extremely dark and had to use flashlight. Wasted 30$ in gourmet ice cream. Cause the freezer in room didn’t freeze. Bathroom door wound not shut and crack in bottom of door. The halls smelled like mold and very musty. Half of the elevators were out of order. So was a struggle finding Ada . Was a group Of teens drinking smoking on side door yelling and throwing shovel, when I notified staff I was told i should call police . Wouldn’t recommend this place. Review posted and bbb notified
Stayed 1 night in Dec 2025

10/10 Excellent

Danalis

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sahila

Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Stayed 5 nights in Dec 2025

10/10 Excellent

Amy

I stay here frequently due to traveling to work at the hospital. The rooms are clean and the beds amazing. Staff, Sheldon and Nic
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable with a lot of "extras." Staff was friendly, efficient and couldn't have been more kind. It was like staying with family !
Stayed 3 nights in Dec 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Room was clean. Quiet. Staff was very friendly. Small problem when I couldn’t find parking one night, but I managed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

BJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Courteous staff, especially front desk and the Breakfast Room ladies. Two weeks ago when we stayed we expressed our concern about the low toilets as my wife has had a knee replacement and is waiting to get her other Knee done. Anyways the lady on the desk changed our reservation on the 12th to an accessible room which was great. The room was on the first floor which was a plus as my wife has a fear of heights and on our last stay we were on the top floor with the glass wall facing the court yard and pool which didn't go over well.
Stayed 1 night in Dec 2025

8/10 Good

anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Estella

Stayed 10 nights in Dec 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Comfortable beds and every staff member we interacted with was great! The room was clean and everything worked. Unfortunately they used really cheap doors that don't quite fit the frames. Any noise in the hallway comes right into the room. We had a room that connected to another, and there was about an inch gap between the floor and the bottom of the door. We heard every word, cough, laugh, baby cry, etc, from that room as clearly as if they were sitting at the end of our bed. Thankfully nobody was staying up all night but it made the room feel a lot less private. (By contrast, there was zero noise from the room on the other side!) Convenient location and good price but staying here is a bit of gamble, depending on how well behaved your neighbors are.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was very considerate and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Suanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

donnall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Stayed 4 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet, when offered, is much better than the breakfasts ordered off the menu with its variety of breakfast breads and fresh fruit.
Stayed 3 nights in Dec 2025

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