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Red Roof Inn Syracuse

2.0 star property

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Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, iron/ironing board
Coffee shop
Exterior
Combined shower/bathtub, hair dryer, towels
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6614 North Thompson Road, Syracuse, NY, 13206
  • Place, Brooklawn Golf Course
    ‪8 min walk‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
HomeTown Inn by Red Roof East Syracuse
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
2.9 out of 5, 1,147 reviews
The price is €52
includes taxes & fees
19 Jan - 20 Jan
HomeTown Inn by Red Roof East Syracuse

About this property

Red Roof Inn Syracuse

Suburban hotel in Syracuse with free parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front desk safe and a vending machine are on-site.
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout curtains. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Syracuse. During your stay, you're just a quick walk from Brooklawn Golf Course. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 9 minutes by car from Syracuse University and 9 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Red Roof Inn Syracuse also features a vending machine, coffee/tea in common area, and express check-out. Self parking is free.

This Syracuse hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 162 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 315 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was dirty. Had cockroaches, the tub was stained and looked like it had never been cleaned. The doors didn't work properly. The elevator was broken. To make it worse, there was a naked man and woman in a room with blinds wide open for everyone to see. We had kids with us and they saw them! Never staying in one of these hotels again!
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, I am not one to comment generally. The conditions were borderline out of an oddball hotel horror show. Conditions were subpar to almost delinquent. Dirty tub,.dirty sheets,.mildewy shower curtain and a door frame chewed up by a dog. In addition, the elevators were completely not working and you can tell that was the case for months. The phone were also un plugged. Very Strange and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Stayed 7 nights in Sep 2025

2/10 Terrible

Richard

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed on our drive to Florida. Facilities were dirty, old towel left in room by bed and garbage under the bed. Soap/ shampoo dispensers empty, no remote for the tv. Staff did get soap and remote when we asked for it. Rodent traps and insect traps all over in room. What looked like people living there were outside making noise off and on all night. Will never stay at a Red Roof Inn again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty the management did not resolve my problem and I was charged for fees not explained in the site there were roaches everywhere and I have had multiple stays and hundreds spent I want a refund for 2 days as I have overpaid and card froze because of the charges no one has resolved my issues and I’m tired of the run around
Stayed 1 night in Oct 2025

8/10 Good

Angela, Croton on Hudson

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Takeisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The conditions were terrible. Found a cigarette butt on the side chair. The bedding was dirty. The room smelled like a pack a day. The tub was so filthy I decided not to shower in it.
Stayed 2 nights in Sep 2025

2/10 Terrible

Payman

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

John, Cranford

Travelled with family
Disliked: Amenities, property conditions & facilities
Busy weekend in Syracuse. I didn't choose Red Roof. It was all I could find for the date I needed. The staff did their best. Had to get a new room as room door was jammed. Highway and airport noise was an annoyance. If you're used to high quality hotels then this place is not for you. If you're female and solo, look elsewhere.
Stayed 2 nights in Sep 2025

2/10 Terrible

MIKHAIL

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 5 nights in Sep 2025

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Gdhsjs
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Business traveller
Liked: Cleanliness
There was a large bug that came out of the blow dryer thing when I took it out of the holder. Twenty rings later and two tries no one answered at the front desk. There was no soap, body wash or shampoo.
Stayed 2 nights in Sep 2025

6/10 Okay

Tamera

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Light bulb out over sink, toilet paper on floor behind bathroom door, strong air freshener smell. Nice spacious room
Stayed 1 night in Sep 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was like a scary movie. Don’t recommend
Stayed 2 nights in Sep 2025

2/10 Terrible

PANKAJ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel with poor cleanliness. Towels were substandard, dirty and mattress just had bare springs. There were dead bugs on the floor. Please stay away from this hotel as you will have a terrible experience.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, amenities
Terrible smoking smell, cockroaches, no tv remote
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink and faucet functional but broken, electrical outlet not working. Other items in poor condition. Staff very polite and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Lauren, Washington

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay at the Red Roof Inn in Syracuse was horrible. The elevator was broken and we were on the third floor with a toddler. The first you notice on the front door was a dent from a fist. Looks like the hotel "fixed" the dent however you can see it clearly. Inside the room, there were more wall dents. The room smelled like cigarette smoke and there was no mini fridge. The worst part of the room was there was no door knob on the bathroom door. I know on their room amenities; a mini fridge was not listed. But a door knob on a bathroom door should be expected, not a room amenity. Will not ever stay at another Red Roof Inn again. Horrible!
Stayed 1 night in Sep 2025

8/10 Good

yvonne

Travelled with partner
Liked: Cleanliness
Consideration of my husband’s ailments do face us a ground floor room
Stayed 1 night in Sep 2025

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room is ok, but bathroom could definitely use some tender loving care in there. Really nice to have a fridge and microwave in room as well! Good price and great location, it’s always our go to when coming to Syracuse
Stayed 1 night in Sep 2025

10/10 Excellent

Hector, La Jolla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Price of room was great. Actual room was in poor condition, holes in walls, stains on ceiling and dirty floor.
Stayed 1 night in Sep 2025

4/10 Poor

Chelsea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were almost unable to open the door to the first room given to us (Yes, we were turning the handle UP as instructed), and a wall of cat pee smell hit us in the face as soon as we were able to open the door. Had to struggle to open the door again from the inside, which seems very unsafe. We asked for another room and the man at the front desk was understanding and professional. The next room was better, but still not great. -Elevator was non-operational, had to carry heavy bags up the stairs -We were laughing at how visibly broken the phone was (the receiver looked like it had been chewed by a dog, the quick dial buttons were all pulled out, also there was no dial tone so it didn't work at all), pulled away the nightstand to see where it was plugged in, and that revealed a sticky liquid spill, food crumbs, and a German cockroach under the nightstand -Hand soap was empty, but shower gel and shampoo worked. Shower was hot and comfortable. -A/C worked fine -You have to hold the toilet handle down for a few seconds for it to flush, it doesn't flush right away.
Chair was like this when we got in. Seems unsafe.
Stayed 1 night in Sep 2025

8/10 Good

Peggy

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Wifi worked great, friendly staff, nice house keepers
Stayed 3 nights in Sep 2025