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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Exterior
Lunch and dinner served, American cuisine
Lobby
Lunch and dinner served, American cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Stickley Museum
    ‪13 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(69 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,178 reviews
The price is €64
includes taxes & fees
15 Mar - 16 Mar
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with 24-hour fitness centre and free breakfast
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1037 out of 1386 reviews
Rating 8 - Good. 231 out of 1386 reviews
Rating 6 - Okay. 79 out of 1386 reviews
Rating 4 - Poor. 22 out of 1386 reviews
Rating 2 - Terrible. 17 out of 1386 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Stayed 3 nights in Aug 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent overall experience
Stayed 2 nights in Nov 2025

10/10 Excellent

Vandel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out to me it was a great stay staff was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Convenient location. Restaurant is nice. Had the king suite which was a nice room. Unfortunately had no hot water 2 days in a row for showers. No compensation. Over $500 stay and no hot water. Wasn’t happy.
Stayed 2 nights in Nov 2025

2/10 Terrible

mary

Stayed 1 night in Nov 2025

10/10 Excellent

Lyssa

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was hot and dry. No hot water on the evening of Nov 10 Breakfast options were all high fat, low protein options Coffee was hot but very weak side entrance very difficult to maneuvere through with luggage cart Parking lot was very difficult to find a space in the evening on return to the hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Shrey

Very enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

James, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Katharine

Staff incompetency and nefariou
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra, Massapequa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Second time and will def stay again when in area. Great hotel.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Nice big room. Very clean. Comfy bed. Goodxrestaurabt next door
Stayed 1 night in Nov 2025

10/10 Excellent

Nadine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Clean and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

XIAOHANG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities
Enjoy it
Stayed 1 night in Nov 2025

10/10 Excellent

Liliam Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, beautiful accommodation!
Stayed 1 night in Oct 2025

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great! The staff are friendly, the rooms are clean and restaurant is amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Carla Vanina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay in Syracuse. The inn has a cozy, charming feel and all the essentials, with a lovely touch of tradition. The restaurant is excellent, the bar is inviting, and the beds are genuinely comfortable. What stood out most was the people: friendly, present, and quick to help. Things aren’t always perfect anywhere, but here you always know who to talk to—and they actually resolve it. That’s a world apart from the typical chain hotel, where an ‘issue’ often turns into a stressful guessing game about who’s responsible. I'll definitely stay here on my next trip upstate NY.
Stayed 1 night in Nov 2025

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